Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life
Love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever gotten doesn’t feel weak or cheap 100% charge last for a week before having to charge it again and it’s hands free with calls and voice activated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackie, That's great! We're very happy to hear you like the amazing built quality, long-lasting battery life, hands-free calling, and voice guidance feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
AWESOME HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, bought online walked in the store picked them out in 2 minutes
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Badgerfan,
Thank you for choosing Sony!
We're pleased to learn that you're enjoying your WH1000XM4 headphones! It's great to hear that you find them awesome and that the in-store pickup process was quick and convenient for you. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Amazing quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definite sound proof when working out or simply walking on the street. No outside noise. One of the best headphones out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarleneC, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features, high quality sound. Features to automatically pause while speaking is geeat
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VJYP, we're glad you like the features and sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
The Best Made Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from XM3…better in every way. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH,
Thank you for the fantastic 5-star review and the recommendation! We're delighted you feel the WH-1000XM4 is better in every way compared to the XM3—that tells us we succeeded in making meaningful upgrades.
We hope you especially appreciate the improved comfort, the multi-point connection feature, and the smarter Noise Cancellation powered by our HD Noise Cancelling Processor QN1.
Thanks for trusting Sony and enjoy the upgrade!
Regards,
Dominick
- Pros mentioned:Sound quality
good but not good for video calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Active noise canceling is very good, it reduces the background to a great extent. can't wear for more than 2 hours at a stretch as it starts hurting my ear and head, unless I take it off for a second and put it back. not a right product for people like me taking zoom / webex / teams calls all day long. Missing the following features which is expected in expensive gadgets like this one. - Can't mute my zoom call from the headphone unit - it can't cut the background noise for people on the other end of my meetings - there is little lag in voice transfer when I speak on zoom meeting - when it is connected to laptop (windows 10) and iPhone, sometimes it disconnects my zoom audio on its own while i'm talking, not sure if this is messing up speak to chat feature. - when connected to conf. call from phone and tap on play/pause button, it kicks me out of the meeting. may be this is just built for music lovers in mind. heading to return this back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hassan,
We're glad that you like the noise canceling function of the headphones. It's unfortunate you are already looking to return the headphones because of their comfort and call quality.
Make sure to adjust the headband for optimum fit and comfort. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. Try lowering the volume or take a break from wearing them for a while. The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage.
It is recommended to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Hope the steps above improve your experience. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Comfortable and Great for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved it as she has to be in meeting calls for longer period and loves to listen to music where the product satisfies with the quality of the output it provides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zernebog,
Great! We're thrilled that these headphones are perfect for your wife's lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
They are awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and they sound amazing once you get a decent EQ settings. Also, the tech features and stuff you can do with the app is pretty awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mudshock,
Great! We're glad that you like the sound quality and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Yay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is superior. Plastic feels durable and high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, we're glad you like the sound quality and durability of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones will be purchasing another one as a gift. definitely worth the buy noise cancellation and the quality of music is great. Would definitely recommend it and worth the price as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle,
Awesome! Your satisfaction is our top priority. Nice to know you are enjoying listening music and noise cancelling features with the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Game Changer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones completely change your listening experience. I had no idea how much ambient noise there was in my home until I started using these. Build quality and sound quality are on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonnyYeaks,
We appreciate the 5-star rating and we are glad you like the build and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Best in Class
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, incredible noise cancelling, amazing value. This is after a year of use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VinayakS,
Wow! That is awesome! We're glad that after a year of usage, our WH1000XM4 still performs well and you are still amazed with the sound quality and incredible noise canceling capability. Really worth the price. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound quality, superb noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi danceinwind, Fabulous! It's great to hear you are enjoying the exceptional sound quality and excellent noise cancellation of your new WH-1000XM4 Headphones. Thank you so much for your purchase and for choosing Sony! -Jess
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality head phones, definitely better than other brands at the same price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Miguel,
Thank you for your fantastic review! We are so glad to hear that you find the WH-1000XM4 headphones to be of such high quality and a better value than other brands.
The HD Noise Cancelling Processor QN1 is the heart of the exceptional noise-cancelling performance you're experiencing. This processor, along with Dual Noise Sensor technology, works to capture and process ambient sound in real time, giving you an unmatched quiet listening environment that lets you fully appreciate your music.
Thanks for choosing Sony, and have a beautiful day!
DiegoV
- Pros mentioned:Sound quality
Quality headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality headphones that does its job of noice cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dang, Excellent choice! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sounds are clear and precise. Noise cancellation is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BenjaminL,
That's awesome! We are happy to hear that you are pleased with the amazing sound quality and superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Can’t beat these headphones for travel.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific design, amazing noise cancellation. Perfect sound reproduction? Probably not, but it does a terrific job and I certainly was not disappointed. It is equal to but arguably better than Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi starant, Thank you for giving the product a perfect rating! We're very happy to hear you appreciate the wonderful design, industry-leading noise cancelation, great sound especially when the Sony Headphones Connect app is utilized. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort
My favorite headphones so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Their comfortable and not tight on my head. The app you use with the headphones is easy to use and customize the headphones. I am glad I purchased these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kpopfan, Awesome! we are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head phones for plane rides, walking around campus, and overall daily life activities
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daniel,
Nice! What a good travel companion for a headphone, right?! We're glad that you are pleased with the overall performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise-cancelling headphones. They do a better job than classic earbuds, and bring a better sound quality. State of the art headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigdaddy, Awesome! We're very happy to know you're enjoying the amazing sound quality and noise cancellation of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam