Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great for music crystal clear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are awesome for music!! But not talking on phone, I love them for music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brookert3,
Thank you for your feedback and we are truly happy that you enjoyed listening to to your favorite music with our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Functions as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling feture is satisfactory for every day use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusR,
That's great! We're happy to hear that you like the industry leading noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Sound quality
Headphones work great so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for short term use if you need noise cancellation. I found them uncomfortable after a few hours but that might just be my head shape. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancisBaconthe3rd,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are not having a complete experience because of their comfort. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. The noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JjesusA, Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl
- Pros mentioned:Sound quality
Sony 1000 M4
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Question , best ever for everything, I have it for more then 2 years, live sever for me (noise canceling)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterA, great! We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great sound and amazing noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones! Noise cancelling is so good you will ignore ppl on accident lol!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, we're glad you are enjoying our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years, I’ve had a number of noise canceling headphones break. Bought these for a recent trip and I’m amazed at how good they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS, Awesome! We are glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
worth every penny
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing features. noise cancellation at it’s finest. worth every penny :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jannie,
That's great! We're glad that you are very much satisfied with your purchase. It's nice to know that you are pleased with the awesome sound quality and superb noise canceling of our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
XM4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, and I bought them on sale, if you don’t already own a pair of noise cancelling headphones get these, if you’re looking to upgrade get the XM5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, Excellent choice! WE are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need no introduction, they are the best of the best when it comes to portable, consumer headphones. I am really enjoying them and the discount surely eased the decision to buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dario,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent quality of sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing! People who care for the quality of sound, this is a great product!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jing,
Nice! Thanks for sharing your feedback and we are happy that you are satisfied with the sound quality and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best earphones on the market today. Perfect sound, quality, use, and noise cancellation. I cannot believe how good the noise cancellation works with these earphones. UNBELIEVABLE!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lito,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent Choice for Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic for music! Only reason for 4 stars instead of 5 is that the microphone picks up background noise, so not useful for use in Skype/Zoom/Teams meetings. The touch controls take a little getting used to, but once comfortable with it they work perfectly. Upgraded from WH-1000XM2 which are great too - well worth the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dbajohn1,
We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the microphone function is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! Great sound! Easy to connect. Glad I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, Awesome! We are glad to hear that you are happy with the sound quality of your newly purchased WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony M-4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me these is the best of the best really good on everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarP, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great sound, horrible mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise canceling are both amazing, so if you are planning on just using these to listen to music or watch movies they are a great choice. However the built in mic is horrible. My girlfriend said it sounded like I was in a tiny room and was talking quietly, so I ended up returning them to get a different pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paink1ll3r,
Thank you for sharing your experience with the WH1000XM4. While we're glad you like the sound and noise canceling features of the headphones, we're sorry to hear that you are having issues with the built-in mic and unit had to be returned. This may be resolved switching the Bluetooth connection to HFP or HSP on your smartphone. Make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. We do apologize for the inconvenience and thank you for purchasing Sony. - Kris
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is prolly the best daily use headphones I have purchased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimR,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Volume
I recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. The bass could be better. Could be louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjjj, That's awesome! We're thrilled to hear you like the great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Sony Earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones for the features. The put your hand over your ear to hear is nice. If you move it off your ear it pauses the music. Sound quality is very good for talking on the phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Genatae, thank you for the 5-star rating! We're thrilled you love the overall features and great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good Sound Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing. I love the headphones so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CamillySh! Thanks for the 5-star rating. We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig