Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Superior Noise Cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are still pricey even with the Xmas sales but I found the sound quality to be well worth it. Slightly Better than Bose QC45 and much much better than Beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi REDDYC, Great! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Long battery life . I recommend this to everyone .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bigdaddybutch,
That's awesome! Your recommendation is highly appreciated and we are glad that you like our WH1000XM4 especially its long battery life. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling and full sound. It’s a pleasure to listen to music in these headphone. Also using it for work conference calls and the audio and microphone are crisp and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoopla,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
LOVE!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for travel, especially airplanes. Flew 6 hours peacefully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oreovision,
Great! Looks like you found the perfect travel headphone. We're glad that you like the quality and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. We purchase the item and the original would not hold a charge. We had them replaced with no hassle but it had only been a few weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customer, Awesome! We're glad that you appreciate the sound quality of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Amazing quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, although the headphones can have a steep price. Make sure to get it while it's discounted as it's not too rare to find at $250 instead of $350.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan, Thanks for the excellent review! We're glad you like the overall quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. They're seen as the best because they are pretty dang good! The ease of use is good, but not great. However the sound is pretty dog on good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar4e, Awesome! We're glad that you are happy with the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
There is a defect the warranty will not cover
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Loved these. But it has been under a year, and they have broken due to a defect in the right swivel piece. I was literally putting them on my head like I always do, and the right swivel cracked. When I went to Sony for the 1-year warranty, they said they wouldn't cover physical damage even though this is a defect common in this specific kind of Sony headphone. They then wanted me to pay $90 only for labor to get them fixed. This $90 did not include the other cost that would be required. I would also have to pay for shipping both ways, which was $20 each. So if you don't mind them breaking in under a year and paying such a large price, then get them. The headphones have good sound quality but take a long time to connect to devices and can sometimes randomly disconnect. The sound quality is phenomenal, though, so there's that. But all in all, I feel like I've been robbed and wasted my money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Catherine, thanks for choosing and purchasing our product. We're glad you love the sound quality of the WH1000XM4. We're sorry to hear that you have an issue with your Sony unit. This is not the experience we want your to have. We'd like to review your file to better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:
~Earl
- Pros mentioned:Weight
Great Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the M2 for the last couple of years and decided to upgrade primarily due to the additional software features offered in the newer version. I will say that while they are lighter than the previous version, the materials feel less premium. Outside of that, I love these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenzie,
We're glad that you like the additional features of the WH1000XM4. Your feedback about the material is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony is still Boss
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Superior quality and performance. Sony is still worth the money and they just keep getting better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diva, Thank you for giving the WH-1000XM4 a perfect rating! Glad you love the amazing build quality and overall performance of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good christmas gift for my girlfriend she is going to love these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaiah,
Perfect gift for a perfect girlfriend! Your girlfriend will surely love this one! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Awesome product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things work great! Highly recommend this anyone. We use them to cut grass, in the car (obviously not the driver), and for watching tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Top quality over the ear headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is easy and quick to set up. The sound quality is excellent and the noise cancelling feature is outstanding. The only negative comment is that the charging cable is very short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello there! Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
great noise cancelling for studying on campus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost essential when tou like to study on campus and block out people around you. The sound is incedible and good price on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stace, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! ~Earl
- Pros mentioned:Sound quality
Great sounds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking over all headphone and what i needed on a budget. The Sony were perfect to buy. The sound as just as good as the apple headphones that are double price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timmy, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sonys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and well made, sound quality is good and case is nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PabloCastro,
That's awesome! We're happy to hear that you are satisfied with the audio quality and you like the carrying case of your new WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation works great, don’t know how it blocks out so much noise. I am using with blue tooth for tv and it does drop the sound once in a while just for a second but not enough or long enough to miss what is being said. Very happy with head phones and amazed at the noise cancellation ability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigblue,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are experiencing connectivity issues. You may find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
Hope this helps. Thanks for sharing your review and for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Powerful but pricey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound very good but they’re pricey. I bought the 910’s instead
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imken,
Thanks for sharing your review and experience with the WH1000XM4. You can't go wrong with these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Cool Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sons 22nd birthday He says they work great They keep out the outside sounds He is very pleased with them and uses them daily Very much would recommend to friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bales22,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headsets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as expected. When you purchase Sony product there won’t be disappointment. Excellent quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MauricioS, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl