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Customer Ratings & Reviews

Your price for this item is $348.00
The comparable value price is $421.49

Customer reviews

Rating 4.7 out of 5 stars with 12498 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 12,498 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best set of headphones I've ever owned. I keep forgetting how good the bass is with these and get blown away everytime. They have become my favorite for games and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,

      Great! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a superior sound quality and I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvisaB,

      Amazing! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, excellent noise reduction. Software has plenty of adjustments and options. Sounds excellent. Multi Bluetooth connection works very well. Very satisfied with headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickG,

      We appreciate your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise cancellation headphones that I've ever used. I like these over the ear style headphones rather than in ear since they don't hurt my ears after hours of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evul, Thank you for the awesome review! Good to know you're enjoying the industry-leading noise canceling headphones and its over-the-ear design. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Last Over Ears youll ever need

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and these are still my daily drivers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JacobV,
      Nice! Thank you for the feedback and we're happy to hear that you still enjoy good sound quality with our XM4. Thank you for choosing and trusting Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Like these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise suppression on a recent flight, coupled with good sound quality for the sound source. Many useful features, but I'm still in he learning phase on some of these...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UserNo1,

      Awesome! We are glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Makes Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise suppression on a recent flight, coupled with good sound quality for the sound source. Many useful features, but I'm still in he learning phase on some of these...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UserNo1, Fantastic! We're glad that you like the sound quality, noise canceling, and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony WH1000XM4. Great sound quality and noise canceling. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BusyPenguin, We are glad to hear that you are happy with your two WH-1000XM4s! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sound great, look good. Worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hardtufind, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grea sound quality and comes with a really nice case to store them in. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aaron, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Buy it already, you won’t be disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got these over the competition. These are amazing. Awesome sound quality compared to other brands. The noise canceling is very nice as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones so easy to manage and sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasmineM,

      Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. He said they are much clearer than Beats and he can use his game and his phone at the same time. As his mom....a appreciate that he can hear his phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cruz, That's awesome! We're thrilled to hear your son loves his new headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved. Sound very clear..For the gym work very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WendyE,

      That's great! We're glad to hear that your daughter loves the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    A+++++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise canseling. Would recomend 100%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sislei,
      Great! We're glad that you are amazed by the awesome sound quality and superb noise canceling feature of our WH1000XM4. Thank you for your recommendation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Was Great, Great Balance of sounds with nice noice cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaisunaiM,
      Perfect! We're glad that you are pleased with sound quality and noise canceling capability of our Sony WH1000XM4. You can now listen to your favorite music without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They work well, feel comfortable even after wearing them a whole day while wearing glasses. Only thing would be the bluetooth interference on the handsfree setting (specific to PC meetings). Once I figured out the correct setting on my PC, I am very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laura, We are so happy to hear that you are satisfied with the comfort your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sound style performance perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Noise resistance on point. Size and color perfect. I tap on it as if it were my Apple air pods .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudithD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Introverts dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, cancels noise perfectly. Can't hear people talking when I am wearing these even if they are right next to me. Perfect for introverts. (:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubberyRaven,

      Thank you for the 5-star rating and we're glad you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Pretty great for Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is almost as good as my wires reference headphones I use for mixing and mastering. It’s the way the fit and the comfort in wearing them for travel that is truly outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zensuit,

      Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US