Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality perfection fare not bad could be better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ErikG,
Thanks for purchasing our WH1000XM$ and for giving it a 5 star rating. We are pleased to hear that you are satisfied with the quality of your headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Cons mentioned:Touch controls
Perfect Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usable for many things mulit device pairing is a nice feature the only thing i dont like is the touch controls on the side but thats about it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Veronica,
We're glad that you like the multipoint function of the headphones. Your feedback about the touch controls is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Over The Head in the market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best headphones ive ever had. Downloaded the apps to equalize audio and the noise canceling is astonishing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierReviews, We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Best headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The are definitely the best headphones money can buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R284!
Thanks for your 5-star review! It is truly wonderful to know that you're enjoying the WH-1000XM4 headphones.
With our WH-1000XM4 you can enjoy a powerful noise cancellation feature with Dual Noise Sensor technology.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Slight upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the old 1000xm3's but with better noise canceling, automatic pause when taking off the headphones and thats about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ffman7,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling function and wearing detection of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overall , very good headphones would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioC, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
You'll never be able to fly without it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just before getting onto a long haul flight and honestly I couldn't hear any turbulence or engine sounds. It's truly an amazing set of headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Just buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously amazing. A no-brainer if you want good, comfortable noise canceling headphones. Sound quality is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathryn, we're glad you like the comfort and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Great sound quality with ease of pairing.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair. The only downside would be the choice of materials as it is feels very light and fragile. The padding on the ear cups are comfy but I feel that they are difficult to keep clean without wearing the material out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hwangatron3000,
We're glad that you like the sound quality of headphones and had an easy time pairing them with your source device. Your feedback about the design and hardware is greatly appreciated. We hope you continue to enjoy these amazing headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Anc top tier
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Anc second to none. Essentially a minor upgrade to the 1000mx3 or is it's xm3 Sony and their lol names but still def worth the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stuffandthings,
We're glad that upgrading to the WH1000XM4 was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones & Great Deal with Foldable Design
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and they maintain the foldable design, unlike the newer models
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your great review, DGid!
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It's rewarding to know that you find them to be a fantastic product and that you appreciate the foldable design for easy portability.
We understand that feature is incredibly important to many of our users, and we're glad the XM4 continues to meet your needs perfectly!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really good, I would say even better than the xm5's.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, kwharanaz!
Great! Thank you for sharing your review and for giving our Sony WH1000XM4 a 5-star rating. We''re glad that you appreciate the quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Bass
Very good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were great and very bassy the eq is helpful to tune your music to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abel, Thank you for this amazing review of your WH-1000XM4. We really love you love the exceptional bass, sound quality, and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellence and great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Definitely will recommend the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lourdes, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theu sound great and have solid noise cancellation. 4 stars due to them randomly powering off while actively using them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that the unit turns off by itself. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Make sure to charge the built-in battery sufficiently. Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Solid Headphones With NC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid HeadPhone with NC got it on sale it is normally for 350 but got it for 300 on sale worth the price good sound and does a good job blocking outside noise
I would recommend this to a friend - Pros mentioned:Sound quality
Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones. Noise cancellation is phenomenal. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlvB,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the sound and quality. These are far better than the Bang & Olufsens I was considering or the Bose, especially when paired with an IPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MNDE,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound quality, great at blocking noise!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect gift for my husband while working from home, he uses them to tune me out while I’m on calls and the kids while they chat online. Better than Bose!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LettyM,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones that work well with every device I've tried. The noise canceling feature works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome to hear that, Troy! We're extremely pleased to hear you are enjoying the superb features, excellent noise cancellation, amazing sound, it works great with all your devices. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess