Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Excellent incremental upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a excellent incremental upgrade from the previous XM3. The sound quality seems to be more balanced this time around and not as bass heavy has the XM3, but it's still not a flat sound like some reference headphones. The touch controls are better, but still iffy. Comfort wise, these feel the same as the XM3. I really like the build quality even though it's mostly textured plastic, but that makes them lightweight and the clamp force is perfect. The only downside to this entire line of sony headphones is that the depth of the earcups need to be increased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indian94,
We're glad that upgrading to the WH1000XM4 headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the earcup size is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Sony is back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and noise canceling rocks. Battery Life was superb on long flight. Bass and treble are very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmeBest, Thank you for the purchase. We're glad you like the bass and treble of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, -Craig
Worth the hype!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the short time I've owned these headphones, they've been incredible in both sound and battery life. Music is crystal clear and the EQ is top notch. I can also wear them comfortably for hours on end (as I do while working) while never needing to recharge them for a solid two days. If I had any complaints, it's the weird touch-based controls on the side of the ear cups that don't quite make logical sense when resting your hand against your head. It works, but I feel it's a little too sensitive if your fingers brush the ears. Nevertheless, it's absolutely worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Venjix,
Good to know that you like the comfort, battery life, and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the touch sensor is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than I expected. The sound is great and the fit is amazing. The only downside is that it is not soundproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user992120,
We appreciate you sharing your experience and are glad you find the sound and fit of the WH-1000XM4 better than expected. While our industry-leading noise-canceling technology is designed to significantly reduce ambient noise for an immersive listening experience, no consumer headphone can be 100% "soundproof," as it is designed to operate within safe listening levels. If you are experiencing excessive noise bleed-through, ensure the Noise Cancelling function is fully enabled and optimized via the Sony | Headphones Connect app, or try adjusting the earcups for a tighter seal.
Thanks for choosing Sony.
Best regards, Eliab
Great travel headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been in use for the past several months and I love mine. True audiophiles might pickup issues in the sound profile, but you aren't really getting anything better than these at this price point. Very comfortable overall and have been using it on long haul flights too. The noise cancellation is pretty decent too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnC,
Thank you so much for sharing your experience with the WH-1000XM4 headphones! We're very glad to hear that you're enjoying the comfort and sound quality, especially during long-haul flights. We appreciate your honest insights about the sound profile, your feedback helps us continue to improve. It's great to know the noise cancellation has been effective for you and that you've found real value at this price point. Thanks again for choosing Sony and taking the time to let us know your thoughts!
Best regards,
-Fred
Treat Yo Self
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are truly worth the cost. I was very hesitant them because they are so expensive but after having them for about a month I have no regrets. Their is a weight room next door to my office that is in heavy use for the last hour of my day and these cancel out all the racket coming in and let me keep my focus. They are very comfortable and have a great depth of sound. They are easy to set up and integrate well with your notifications. The battery lasts a long time too. If you are on the fence about these I hope this gives you the push to get them. You wont regret it
I would recommend this to a friendLove These Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really been enjoying these headphones. The sound cancelling works wonders and the sound quality is amazing. The touch feature to control audio and playback works well. One thing I really liked was when taking off the headphones it would automatically pause your music and restart once you have them back on your head. Ive spent hours listening to my favorite songs and revisiting them again in a better sound experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndresA,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your WH1000XM4 headphones and the impressive sound-canceling and audio quality they provide. The thoughtful touch controls and automatic pause feature truly enhance your listening experience, making it easy to immerse yourself in your favorite music. Thank you for sharing how these headphones have elevated your music time—it means a lot to us!
Best regards,
-Fred
Xm4 Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, adjustable bass, and in depth app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive review, BradM!
We are so pleased to hear that you are enjoying the great sound quality and the adjustable bass features of your WH-1000XM4 headphones. It is great that you are also utilizing the in depth app to customize your listening experience!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for the gym. These are very comfortable to wear for long periods of time. I was worried they would get ruined by the sweat but I make sure to dry them after every workout and I added a couple of silica bags to keep them dry after each use. They have a great sound and excellent sound quality. The battery last for a very very long time as well. Ever since I bought them back in February of 2022 I’ve only charge them 3 times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, Thank you for the awesome review! We're glad you like the comfortable fit, excellent sound quality, and long battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best Headphones for Music Lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love music and prefer the highest quality sound possible, then the XM4 is the best set of headphones hands-down! The clarity of the bass, mids, and highs makes these the top performing headphones all-around. The XM4s sound great out of the box, and you further enhance your experience with custom EQ. The bass is very punchy for basshead lovers, or if you're like me, you can turn up your mids and highs and hear all the instruments that usually get faded and lost. I have my EQ settings pretty balanced, where my lows and bass sit around a 4, while my mids and highs sit at 8 (10 being the max). These are by far the best sounding headphones I’ve ever heard, and I’ve tried a lot. None of the previous ones can even compare. The companion app comes with a bunch of settings and features to help enhance the XM4s like adjusting your EQ settings of course. It also provides features such as fit testing for 360 reality audio and ANC/ ambient sound control. One of my favorite features is the Adaptive Sound Control. It’s able to detect where you are, and depending on how you have your settings, it will auto-enable ANC or ambient sound. For example, if I’m at work, the headphones will automatically enable ambient sound so i can still listen to my music while also being aware of the chatter of my coworkers around me. If I’m at home, i can fully immerse myself in my music thanks to my headphones auto-enabling active noise cancelling. Another neat feature i love is the headphones can detect if your’e speaking, and will automatically pause your music and go into ambient sound mode to allow you to converse. Then after you've stopped speaking, it will resume your music in whatever previous mode you had it set to. And of course you can always turn all these features off if you wont be utilizing them. Overall, I’m really impressed with these headphones. I’m upset i didn't try them out sooner. It’s definitely worth the price. It looks good, travels well, has a ton of features, and most importantly, sounds great! 10/10 for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi amosvane,
You made the right choice! We're thrilled that you are enjoying the sound quality, dedicated app (Sony Headphones Connect), Adaptive Sound Control, and Speak-to-Chat function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Vary good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a vary good par of headsets and are vary comfortable to wear for a long period of time. The build quality is great and the touch input works well. I would recommend getting these if they fit your budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua123, that's great! We are glad that you like the comfort, build quality, and touch controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best noise cancellation and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is incredible. Superior to any earbud style headphones with noise canceling, including my AirPod pros which I was using previously. The battery lasts all day which is important to me since I use them for pc gaming and watching videos for long periods. They are very comfortable and surprisingly light on your head. Yes, they are pricey, and I was hesitant to buy until I saw they were on sale. But now that I’ve been using them regularly I can be confident in purchasing future models at full price if need be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rrmm, Great! We're pleased to hear that you like the noise canceling feature, battery life, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Very good ANC headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence about spending a lot on a pair of headphones, but I have to say I continue to be more and more impressed by these headphones. The noise cancelling is outstanding, they are very comfortable, and the sound great. I really like the bass response. It’s strong without being muddy or overwhelming the rest of the music. It’s also great that they have several eq modes to help find a sound that suits you. Finally, the ability to connect to two Bluetooth devices is very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, You've made an excellent choice! We're glad you like the excellent noise canceling feature, comfortable fit, great sound quality, bass response, multiple sound mode options, and multipoint connection feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
If you’re thinking about it, just buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeeeee! They’re super comfy on the ears especially and piercing friendly as well! Sound quality is great and I love that you can skip/pause as well as adjust the volume without having to use your phone! Also if you’re one who forget to charge your headphones you can easily get a few hours of use with just a couple minutes of charge!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saki,
That's awesome! We're glad to hear that you love the comfortable design, sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Excellent ANC, but Ambient mode could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a great product. I'm not a huge music person, but i still can appreciate the audio improvements over my Pixel buds pro. The ANC is excellent, but the ambient mode could be better. It still works and is perfectly usable, but found it slightly worse than my Pixel buds pro and no where as good as the Airpods pro, which is $100 cheaper. But other than that, it's very comfortable to wear and then battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chai,
Thank you for your feedback and we are pleased to hear your satisfaction on the audio quality and excellent ANC of our WH1000XM4. We're also glad that you like the comfortability and battery life of our XM4. Thank you for choosing Sony! - Marco
Worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, extremely comfortable, battety life is among the best, and the noise cancelling is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodiM, Awesome! We're delighted to hear that you're enjoying the wonderful sound quality, comfortable fit, long-lasting battery, and exceptional noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Crystal Clear Bass and Vocals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, when it comes to comfort, battery life and sound quality they are amazing. Out of the box they come with great sound but tweaking it in the sound options of their app make them so much better depending on your taste. If you want headphones with amazing noise cancellation, sound and battery life. These are the perfect choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Thank you for the amazing review! We're glad you love the comfortable fit, long-lasting battery life, excellent sound quality, and industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones that were comfortable and excellent quality. I found them. I love being on a plane and putting them on and all the noise just goes away. The sound quality is outstanding and they are very comfortable on my head and ears. It comes in a cute case with accessories for use on a plane. I have used them many times already and have not been disappointed. The battery life is fantastic and charges extremely quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Probably my favorite headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many expensive brands of headphones but these may be my favorite. Easy to pair with my devices, comfortable to wear and very effective in their noise cancellation capacity. They hold a charge beautifully, too. Glad I spent the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NotTechnicallySavvy,
That's amazing! We're glad to hear your appreciation of our XM4. It's nice to know that you like the comfort, connectivity, long battery life and noise canceling feature of our XM4. Definitely worth every penny. Thank you for choosing Sony! - Marco
Pretty decent
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall it had really good noise cancellation but the sound quaity could be better. really good comfort and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Solomon, thank you for sharing your experience with the WH1000XM4. We are delighted to hear you're enjoying the noise cancellation function and their comfortable design –remember to use the Sound Connect App to customize the audio settings and take the sound to the next level! Thank you for choosing Sony! Sincerely, -Jenn.