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Customer Ratings & Reviews

Your price for this item is $348.00
The comparable value price is $421.49

Customer reviews

Rating 4.7 out of 5 stars with 12508 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 12,508 reviews
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on an offer and they are worth the price. Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pavan, We're glad to hear you feel that the great sound quality of the WH1000XM4 is worth its price! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound, primarily wear these when walking in the neighborhood

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sreggie,

      We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    MrMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling Great Sound Okay for calls sync 2 devices at a time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CMAC, Thank you for giving the product a perfect rating! Good to know that these headphones works as intended and you're enjoying the excellent noise canceling, sound quality, and overall features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these head phones. They're very clear and the noise cancelling is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NUYORK07, Thank you for the 5-star rating! we are glad that you are happy with the noise-cancelling of the WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Have a great sound great noise canceling and great awareness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chehab,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they do all what they say they do. And not over 500.00 like Apples.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fitness58,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sonypro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is Very good and has the best active noise canceling .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beatsprobb, Great! We're very happy to hear you appreciate the amazing sound quality and industry-leading noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product my best friend loves them and can’t wait to get a hold of em!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WH-1000xm4 wireless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony WH-1000xm4 wireless Noise Cancelling over the ear Headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gao217, That's excellent! Choosing these headphones will definitely be worth it! We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset exceeded all expectations for both myself and my wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankM, That's amazing! It's wonderful to hear the Sony WH-1000XM4 headphones have truly impressed both you and your wife. Thanks for the fantastic review and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not an overear headphones kinda guy so it was really hard for me to use these but I have grown to like them more and more each day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leano, We really love to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones, WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you very much for all of your inputs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling amazing clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset Sony has to offer for the price, light weight and Comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeeeBBY, We are thrilled to know that your Son wireless headphones are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, very happy and satisfied with my ourchade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappySoubd, Awesome! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love 'em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use. Battery life is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Great! We're glad that you like the comfort, user-friendly functions, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones are one of the best noise canceling I’ve never heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fit adn comfortable to wear great noise canceling and outstanding sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janice, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the noise cancelling. They need to make it waterproof!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amber,

      We're glad that you like the quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Your feedback about the waterproof feature is greatly appreciated. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised! Easy to connect. Comfortable. Perfect sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, we're glad you like the ease of use, comfort and the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony head

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beat headphones and beats the price for the Apple headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moviefan, Wow! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the exceptional sound quality and features of your new WH-1000XM4. We're also glad you feel the WH-1000XM4 is the best sounding headphones that you've owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your awesome review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Patron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are everything they said they would be,, great headphones..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      Awesome! We are glad you like the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      Regards,
      David Sony_US