Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
What you expect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what you would expect from 350 USD Headphones, they are just amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanSch,
We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Great deal.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i've bought. This was a better option than the new M5 model. Great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dherbolario, We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Feature packed and great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Best feature would be that they connect to 2 devices and charge fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jbalbu,
Great! Good to know that you like the amazing features of the headphones particularly the multipoint function and quick charge capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and easy to use and connect to my device
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We're glad you like the great sound, ease of use and connection to your devices with your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Purchased for myself for session listening. Very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Natalie, We are glad that know that you are very pleased with your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Vincent
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent! I recommend these to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jrowe, Thank you so much for your feedback. We are glad you like your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Vincent
Better than Sony 1000XM5 in more ways
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared XM4 and XM5 side by side, and I found XM4 sounds better in bass, is more comfortable on top my head and of course it is cheaper, especially when it is on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musiclover, Amazing! We're very happy to hear you like the excellent bass quality, comfortable fit, and you feel that the WH1000XM4 is worth its price. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to use and work great! The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rachel,
Great! We're glad that you like the battery life and also having an easy time using the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great headphones with adaptive noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great noise cancelling and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trent137, Great! We're pleased to hear that you like the noise canceling feature and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Good noise cancellation. Excellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounds, great noise cancellation. I am having an issue with the speak to pause, it never seems to work right for me. Otherwise a decent set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nycevan, we're glad that you like the noise canceling function and its sound quality. We appreciate your feedback about the Speak-to-Chat function. The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident. Due to ambient noise, the speech of the person wearing the headset may not be detected, and the Speak-to-Chat mode may not activate. In this case, try speaking longer and with a louder voice. In some cases, the Speak-to-Chat mode may not activate even when speaking longer and with a louder voice in extremely noisy environments such as in an airplane.
You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html
~Ralph
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Exactly what we expected. Great gift!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! I have used them everyday since i got them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoelS, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones but it does leak sound a lot
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenN,
We are sorry to hear about the sound leakage you are experiencing with your WH-1000XM4 headphones. To improve the seal and minimize audio bleed, please ensure the earcups are fully covering your ears without any gaps caused by hair or glasses, and try adjusting the headband for a tighter fit. You can also use the Sony | Headphones Connect app to run the Ambient Pressure Optimizer, which helps calibrate the noise canceling and seal based on your current wearing conditions.
Thanks for choosing Sony.
Best regards, Eliab
Noice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. I was worried they wouldn't be small enough to fit her smaller head but they do! I can't tell if she is doing a guided meditation or sleeping!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Elliott,
Great! We're glad that your wife loves our Sony XM4 headphone and it's nice to hear that it perfectly fits her head. Thank you for choosing Sony! - Marco
Great Phones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for the money. The app makes them so much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lbow,
Awesome! We're glad that you like the sound quality and Sony Headphones Connect app of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
great get them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great nothing bad to say about them. the app to set it up does need work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi butterthemage,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Sony Headphones Connect app is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones i owned just amazing and incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adiusa447,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Strikes Again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Features and Sound for the price compared to others out there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randalite, You've made an excellent choice! Good to know you like the amazing sound quality and newest features of your new Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great pair of wireless headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good for the price, better than Bose IMO
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordo,
Awesome! We are glad you like the price point of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing however I did not get the free YouTube premium
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KwameN, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl