Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Review of Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality typicsl lack of sound quality for bluetooth, went to wired AKG for cheaper. Also major ear fatigue from too strong of a grip, real pain to wear more then 3 hours. Battery life and connectivity were excellent.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AKGrules,
Thank you for your feedback on our WH1000XM4. We appreciate this and this will help us improve our future products. Regarding sound quality for Bluetooth, we have 2 modes for XM4. The Priority on sound quality mode which prioritizes the sound quality (default). And, the Priority on stable connection mode which prioritizes the stable connection. When you want to prioritize the sound quality, select the “Priority on sound quality” mode. If the connection is unstable, such as when producing only intermittent sound, select the “Priority on stable connection” mode. It is unfortunate that we can no longer help you troubleshoot your problem. We are optimistic that you will consider Sony again in your future purchases. Regards - Marco
Godlike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal & efficient. Would recommend to any music lover.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kanye,
Great! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very good headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice audio quality. It feels very nice on my head aswell.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi depplica,
We're glad that you like the comfort and sound quality of these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and they do a good job with the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi natec,
Awesome! Good to know that you're enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
A must have for music lovers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great noise cancelling headphones that produces clear and crisp surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chuck, fantastic! We are so happy to hear you are satisfied with the outstanding noise canceling function and incredible sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class by far .great sound best noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jperez,
Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphone and I am impressed with the battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nintendo,
We're glad that you like the amazing features of the headphones particularly their battery life. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Title
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good noise cancelation and good sound quality but the way it feels on my head is tight and when I wear my glasses and workout I have to take them off frequently or I would get a headache
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JaidenC,
Thank you for the review and we're glad to hear that you like the noise canceling and sound quality of the headphones. We do apologize for the inconvenience. Please check this article on how to resolve your issue.
https://www.sony.com/electronics/support/articles/00015243
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Best headphones I’ve ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. Sound canceling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Best, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the noise canceling feature and incredible sound quality of our wireless industry leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for your purchase and for choosing Sony! -Jess
Perfect for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound canceling. Best headphones I've used wired or wireless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gunns, Thank you for the 5-star rating! we are glad that you are happy with the noise-cancelling of the WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Sony-WH-1000XM4 Wireless Noise Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, Sony WH 1000XM4 Wireless Noise Cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Thank you for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and good noise cancellation technology
I would recommend this to a friendBrand response from SonyListens
Posted .Hello utthon,
We are glad you like the sound quality and noise-canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Best in class noise cancellation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones. Pretty similar to the previous model however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 0311niva,
We appreciate your 5-star review of these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with the sound on these headphones so far. Amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blurayfan,
Great! We're glad that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Excellent headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just loved the sound quality of it! It’s crisp and bass is solid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Akshay, You chose the best headphones! We are happy to hear that you love the sound quality of your new Sony wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Vincent
Geat Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and blocks out outside noise! Would recommend to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We are glad that you like the noise canceling feature of your new Sony wireless headphones, Susan! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for trusting Sony! -Vincent
Peace and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Does exactly what I was looking for them to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi case, Awesome! We're thrilled to hear you're enjoying your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones that I see in my life. 100% recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cubano,
Awesome! We're happy that you found the perfect headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelling. So compact when folded
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lessermandingo,
Good to know that you like the design, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Must buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovw these by far. Favorite headphones ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excitedtodissapointed,
Great! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph