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Customer Ratings & Reviews

$348.00
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Comp. Value: $421.49

Customer reviews

Rating 4.7 out of 5 stars with 12509 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 12,509 reviews
  • Rated 5 out of 5 stars

    Really, really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling and sound clarity is the best I've encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, definitely an improvement over 1000XM3

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJ02,

      Great! We're glad that you like the sound quality and improvements of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Product Ever i Love This product , sound also the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality sound is amazing definitely love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Awesome! We're thrilled that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphone. Impressive noise canceling and sound quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBKS,

      Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome product. Good Buy...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended. Noise cancelling feature is at its level best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prit,

      Great! We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    It alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It alright. Haven't had any real issue with the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Creator101x2,

      Thanks for the great review! It makes us really happy to hear how much you are enjoying your Sony Headphones! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for daughter. She is super excited for this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JessicaC! We're glad your daughter likes them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another one I gave my old one to my brother he like it too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoP, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This proved to be the gift that my wife didn’t know she wanted. Since unwrapping them, she has spoken very highly about them. I am very happy that I bought these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Don12,

      Awesome! We're glad to hear that you 're happy with your purchase. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the look good sound quality little wiggleyyyy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maev,

      Thank you for the purchase! We're glad to hear you like the sound quality of the headphones. Make sure to adjust the headband of the headphones for the best fit and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David sony-global

  • Rated 5 out of 5 stars

    Will buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product with good features and best price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi As44, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They have been pretty great, must have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marco,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones sound is great and they look good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ammo, Thank you for giving the product a perfect rating! We're very happy to hear you appreciate the combination of great sound quality and design of the WH1000XM4.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    The best noise canceling headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I love using them while making calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestbuycustomer, Thank you so much for the 5-star rating! Glad to hear that you like your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    great noise cancelling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best noise cancelling headphones at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi subhra231,
      Perfect! Great to know that your your investment with the headphones is worth it.. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The best Headphones available,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Headphones available, nothing can beat it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nightraptor92, You chose the best brand and we are glad you are happy with your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! The noise cancelling is superb!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mimi, Awesome! We're glad that you love the sound quality and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony upgrade headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took son to Beast Buy and let him try all the headphones. Picked Sony WH1000XM4. Said it was upgrade to the Sony headphones he wore out. Great christmas gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Flamoonburn,
      Great! What a nice Christmas present! We're glad that your son chose our WH1000XM4 over other brands and we're happy that he likes it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and crisp sound! Great for music and audio books.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyB, We're very happy to hear you're enjoying the overall sound quality of your WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US