Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best noise-cancelling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones, Best noise-cancelling feature ever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tejas,
Great! We're glad that you like the noise canceling function of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling headphones, clear sound. A little tight on the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VietVet, Fantastic! Good to hear you like the amazing noise cancelling feature and audio clarity of your Sony WH1000XM4 headphones. We also appreciate your feedback about the fit of the headphones. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound great. Though I could not get them to connect to the Samsun sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Owasso, we're glad you like the sound quality of our industry-leading noise canceling headphones. We're sorry to hear that you have an issue connecting this headphone to your soundbar. WH1000XM4 requires the A2DP Bluetooth profile for Bluetooth audio playback. Please check you soundbar if it supports the said profile and if it has Bluetooth transmitter to connect with this headphones. Usually, soundbars will only pair to a bluetooth device that plays audio, like a TV, tablet, or phone. They cannot pair with other bluetooth speakers, headphones, or soundbars.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent noise cancelling, no too much competition out there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi junior,
Great! You definitely made the right choice! We're glad that you're enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product , worth the price and quality at its best.
I would recommend this to a friendBest headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has the best headphones! Thanks Best Buy!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnsherinaB, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Great sound, great features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for our son as a graduation gift. He absolutely loves them! What's also nice is that you can pair it in Google's Find My Device app and keep track of them. Since he's now on a college campus, this offers some comfort in the event they get misplaced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danielle, This is a great graduation gift idea! We're very happy your son loves his new WH-1000XM4 headphones. And good to know you like the tracking feature using the Sony Headphones Connect App. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best my headphones. Sounds quality is excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi barstan, we're glad that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both noise canceling function and sound quality is amazing
I would recommend this to a friendWorth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice canceling headphones. Also sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigPuppyShoes,
Amazing! We're glad to hear that your investment with the XM4 headphones is worth it. Great to know how you are enjoying the noise canceling function and amazing sound of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
Ok I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I assume it's decent, never opened I'm a ps5 user wrong system.
I would recommend this to a friendimpressive headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re awesome! The noise cancellation it’s just amazing.
I would recommend this to a friendAmazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Music and tv sound amazing with these headphones, buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, We're pleased to hear that you like the sound quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these all day at work for over a year now and have been amazing the whole time. The only problem I have is that the pass through isn’t very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EliDuffy,
Thank you for your feedback and we're glad that you are enjoying your favorite music, thanks to our XM4 superb audio quality. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app) or you may check this link.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613
I hope this helps and thank you for choosing Sony. - Marco
Quality and comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and super comfortable. Top of the line
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Overall great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is too good, even on ambient mode
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skylar, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good sound and noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It can cancel the noise of the children.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chasebecky, Wow! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
All Show
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones come with a lot of window dressing but as far as I'm concerned the sound is pretty generic. I will say they are nicely put together and have a nice fitted hard case but that's about it for the price. A lot of bells and whistles but seem to have neglected how they sound which is really what matters most. No real bass to speak of even using the equalizer on the app. The swipe controls on the right headphone were hit or miss. Even though I tried and tried to navigate them. If your priority on buying wireless headphones is noise cancellation than maybe these will work for you but if you are into music you can feel these might not be for you even at the sale price. I returned them as maybe the pair I had were defective. I wasn't having a second go around of disappointment. However, I will say I love Sony products just not this one. I ended up buying a lower tier pair of Sony headphones that did have extra bass that you could control with the app as well as noise cancelling. All around great sound. Not just a bunch of novelty features. Swipe control features works like a charm. And to top it off I caught them at a black Friday price and put a lot of money back in my pocket. Good Luck!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SKEL,
We're glad that you like the design and supplied case of the headphones. It's unfortunate that the sound quality and touch controls didn't live up to your expectations. It is recommended to use your index finger when controlling the touch sensor. Having the latest software version of the headphones (updated through the Sony Headphones Connect app) will provide optimum performance and might have changed your experience.
Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. We hope your other Sony headphones will continue to provide you with excellent performance. Thanks for sharing your review and for choosing Sony.
~Ralph
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived safely and works really well. Great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicole,
You made the right choice! We're glad that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome. Got them on sale. My son loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tara,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph