Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still works well a year later! Might buy another one as a birthday gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatN, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
Headphones heats up with continuous usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and mic got better. However heating issue is still there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Usha, we're glad that you like the sound quality and mic function of the headphones. Your feedback about the heat is greatly appreciated. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and for choosing Sony. ~Ralph
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price with many great features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvrt, We're glad that you like the features of your new headphones. Thank you for choosing Sony. Erin
GREAT OVER THE EAR NOISE CANCELLATION HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE EAR PHONES! THE "IN THE EAR" NOISE CANCELLATION EAR PHONES DON'T WORK FOR ME AS THEY KEEP FALLING OUT AND DON'T ISOLATE AS WELL AS OVER THE EAR HEADPHONES. I HIGHLY RECOMMEND THESE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quality,
Great! We're thrilled that you are enjoying the design and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Sounds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re pretty good amazing sound but really geared towards an android user.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayzeact, Thank you for the positive feedback! Glad to hear that you are happy with the WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soo good I had to get a pair for myself after purchasing a set for my wife. Sony never disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilioH, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4! Thank you for the 5-star rating and for choosing Sony! -Carl
Very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it during the Thanksgiving week when it was on sale mainly for in-flight traveling. It is as good as I thought it would be... I am still exploring all the features. It is very comfortable to wear but have not tried it on flight yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewXM4user,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Goated
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goated my ears love them music is fire wish noise cancelling was stronger tho and they were a bit smaller
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelF,
Awesome! Thank you so much for your feedback and we're happy that you love the audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best ones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them great quality noise canceling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaylerM, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great sound quality!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the older version which I’ve had for a few years and still sounds great. Noise cancelling works amazingly when traveling on a plane or the train to work. Best over-ear headphones on the market in my view.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JMost,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony strikes again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as advertised indeed. Sony truly knows how to put the pressure on the competition in terms of pure quality and performance when it comes to their products. The headphones do everything very well equally across the board in terms of sound output, features/functionality, and the overall build of the product. Definitely a must have if you're looking for a new pair of "cans" to add to your repertoire.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThePleasants, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the multiple device feature. Great for swapping between my pc and phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, Awesome! We are glad to hear that you are happy with the multi point feature of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality headphones. Easy to use and have excellent noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viii,
Great! Good to know that you like the noise canceling function and had an easy time using the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Don;t waist time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good would not stay connected had issues with hearing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MamaT,
Thank you for sharing your feedback about your Sony headphones. We’re genuinely sorry to hear about the trouble with connectivity and hearing issues—it’s not the dependable experience we aim for with the WH1000XM4. If the headphones won’t stay connected, it can help to restart both your headphones and the connected device, update their firmware, and check for possible Bluetooth interference.
For hearing concerns, making sure the headphones’ firmware is current and adjusting audio balance settings may resolve the problem.
You might find more information and steps on the following link as well: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752842.html
If you continue to have trouble, our support team is always ready to assist further and help get your headphones performing as they should. You can reach them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products.
Best regards
DiegoV.
Awesome headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of using the Sony headphone I end up buying two more headphones. One for my wife and my older son
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlsonN,
Wow! Thank you very much for trusting our products and we are very happy that you are pleased with the quality of our headphone. Your wife and your son will surely love their headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these Sony headphones as a gift. The recipient loves everything about them . . .He had had problems with previous headphones when talking on the phone. Using the phone with headphones is never a problem now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 6172b, Awesome gift! We are so glad to hear that he's enjoying his new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Over priced
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but i belive over priced no idea why headphones cost so much
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Islandhopper969, thanks for sharing your feedback. We're glad that you like our WH1000XM4. We also appreciate your feedback on the price. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great for Studying!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the studying student! I’ve worn these headphones through many stressful times where a deadline was to be met. Really helpful for getting in the zone. I upgraded from the previous model just to get the two device connection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farce,
Awesome! We're glad that the headphones suits your needs and expectations. This is a great choice of an upgrade and great to know that you are enjoying the multipoint connection of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
Get it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects well feels good on ears and it makes my ears feel so wiggly diggly
I would recommend this to a friendBye Bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these new headphones! Unfortunately I will no longer shop with Bestbuy due to the racial discrimination. So unfortunate
I would recommend this to a friend