Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable to wear and have good Bluetooth range. They also support a wired connection if you have a cable with jacks at both ends. Note that the charging connector is USB-C.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimJerkyfruit, Thank you for the 5-star rating! We're pleased to hear you're enjoying the comfortable fit, Bluetooth range, an option to use a headphone cable, and USB-C of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Exceptional Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and especially good deal with the Best Buy sale on these excellent over-the-ear headphones. Much better than some of the trendier brand names.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandy, Thank you for purchasing the Sony WH-1000XM4! We're glad you like the great sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Wonderful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful engineering. It is helping me a lot to work at home without any sound distraction. I dont like fixed bass sound setting found in other headphones. Here, we can set the filter setting make voice very clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Siva,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice cancellation so far, little bit uncomfortable for longer use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tuugu,
We're glad that you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its comfort is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Returned due to annoying app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have pretty good quality. However, the app is confusing to use, and was annoying to keep headphones on the noise-canceling setting because it would automatically sense your motion and turn it on ambient mode
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancescaV,
Thank you for the review and we do apologize for the inconvenience. To turn off the Ambient Sound Mode. Press the CUSTOM button repeatedly until the Ambient Sound Mode is turned off. Each time the button is pressed, the function switches as follows and is announced by the voice guidance.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sony headphone!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound ,good quality. My favorite store, Best Buy!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cesar,
Great! We're glad that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite literally the best!! They have so many cool stuff about them and I'd definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, MarthaH! We're glad that you are happy with your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig
Great headhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Bose, lots of customization mode for your listening pleasure.
I would recommend this to a friendAnother quality headphone from Sony.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In some way, noise cancelling is better than my WH-1000XM2, but dropping the AptX codec was a bummer. Got it because of the BB exclusive color. The Sony WH-1000XM line is one of the best Bluetooth headphones lines in the market. Use it mostly with my NW-A45 Walkman that supports HiRes and LDAC codec.
I would recommend this to a friend
I would wear these 24/7 if I could, I love them
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 are an amazing piece of technology. I'm going to call it my favorite tech of the year so far. Sound quality is among the best I've ever heard in a pair of headphones. Bass is deep but not overwhelming, Mids and Highs come through very clear without sounding muddy or tinny. They are tuned very well and sound great with any genre of music, podcast, or ASMR you want to listen to. Battery life is excellent, I fell asleep with them on early this morning and had them on for about 5 hours listening to a relaxation / guided meditation track and the battery is still holding strong. When I woke up, my ears or head didn't hurt at all, so Its safe to say that the headset is comfortable for long listening sessions. The noise cancellation is fantastic, I sleep in a room with a window A/C unit and I could hardly even hear it through the headset. I forgot I had it on and had to look to make sure it was on before i fell asleep. I never imagined myself wanting to go to bed with headphones on, but these are great and help me tune out sounds that might wake me up and or distract me from the guided meditation I'm listening to. I highly recommend this headset to anyone who wants the best active noise cancellation for your commute, home or office. They are also quite smart. When someone comes and talks to you and it hears you speak, the headset is smart enough to pause the music / track for you and lets in ambient sounds so that you can talk to the person without removing or having to pause yourself. I was pleasantly surprised by the feature and I love it! The right ear cup has touch controls, but I always seem to have trouble using swipe gestures. It's nice to have but i hardly use them. The headset also has a sensor in the left ear cup that senses when you remove the headset from your ears and will automatically pause what you're listening to and resume it when you put them back on. I love this also, don't have to fumble with my phone or other device to take a quick pause. Sony provides a companion app for the headset on iOS and Android that will allow you to tweak different settings and update the headset firmware also. It's very easy to use and stable. I could go on and on about this headset all night, but I need to get some snooze now, But trust me when I say that you will not be disappointed with this headset, and will be very pleased with the build quality, sound quality and all the smart features packed into it.
I would recommend this to a friendLittle finicky
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Touch response is a little glitchy especially with dirty hands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikE,
Thank you for the purchase! We're glad to hear that you like the headphones. Your feedback is greatly appreciated. We recommend cleaning your fingers first when using the touch operation.
Thank you for choosing Sony!
-David
10/10
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made in a while relating to wireless music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoM, we're glad you like your purchase! Enjoy your new headphones! Thanks for choosing Sony! ~Earl
Great sound, but defective out of the box.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling and app are excellent, however, I'm returning these as the right ear touch does not work. Very disappointed as I've had many Sony products over the years and this is the first time I've had an issue with one of their products.
No, I would not recommend this to a friendPerfect gift for an audiophile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a graduation gift for my GF and she loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobC, Awesome gift! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for. Arrived in a timely manner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
Thank you for the purchase! We're glad to hear that your headphones arrived in time. Thank you for choosing Sony and enjoy your headphones!
-David
Very comfortable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd purchase of these headphones as a gift for someone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseC, Awesome! This is a great gift idea. Thank you for your continued trust in Sony products! -Sam
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the 800 series upgraded to the 1000 model has some good features I like the auto pause when you talk or when you pull off your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy, Thank you for upgrading to your new Sony WH1000XM4! We're very pleased to hear you like the speak-to-chat function of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
GREAT!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from XM3s. The bass isnt as hard hitting as the CM3s but the soundstage is better. Co-sign on these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abstrakt,
Thank you so much for the 5-star rating! We're glad you like your WH1000XM4 headphones. Intelligent and intuitive, these headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones that I've used to date. They let me feel like I'm in my own person bubble. My only gripe is how sensitive the speak to chat feature is. If you were to breathe slightly harder then it would activate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thrillerm07, thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the superb quality & performance of our WH-1000XM4.
We are sorry if the Speak-to-Chat function of these headphones didn't meet your expectations. The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases, it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident.
You can also change the sensitivity of the automatic audio detection in the Sony | Headphones Connect app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Hands free lifestyle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was always struggling to find a headset that for my life style. Till I found this one and now Im wondering where has this been!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganE, You've made an excellent choice! We're very happy to hear this feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam