Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the value. Volume wasn’t loud enough for me.
I would recommend this to a friendSounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. Sounds really really good. So good. The sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crunchy,
Awesome! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, as usual Sony proved it again. I fee bit heavy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vijay,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its weight is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Quality equal and greater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same features as the previous MX3’s. The multi device support was a mischievous needed upgrade. Easy buy. Got it of best buy on pre order. Arrived on 19th August. Amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abiram, we're glad that you like the upgraded Multipoint function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for $220 and still talk to all my friends about how much of a steal they were.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, nice! We're glad you like your purchase! Thanks for choosing Sony! Enjoy! ~Earl
Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the best investments for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi artemis, great! We appreciate your 5 star review of our product. We hope you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this purchase. The customer service I also received was amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrylS, We are thrilled to hear that you are very pleased with your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Best Headphones I Have Ever Had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, these headphones allow you to hear the components of the music in ways that I have never heard through any other headphones before. There are songs I hear wearing these headphones that I am like did I put on a different version. I window shopped headphones for a couple years and finally pulled the trigger on these XM4s and they did not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prob1980, Thank you for the amazing review! We're thrilled you like excellent sound detail and clarity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent sound quality, comfortable and nice look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustoRo, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and are auper comfortable! I wear them on long plane rides and I couldn’t go back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you for sharing your wonderful experience with your new Sony WH1000XM4. We're glad that you like the audio quality and comfortable design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, better quality and price than beats. I’d recommend this Sony Headphones over most others in market right now. The noise reduction is fenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar0625,
You made the right choice with the Sony WH1000XM4! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice pair of headphones, work great for noise reduction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelG, we're glad you like the noise canceling feature of our product! Thanks for choosing Sony. ~Earl
headphones noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling fluctuates on and off about every 30 to 60 seconds while mowing the lawn. Not what I was hoping for in the noise canceling department. When it is on it is really effective but then I get a blast of noise when it turns off, which is very annoying.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamR,
That's frustrating to deal with, and we apologize for the interruption!
The fluctuating noise canceling is almost certainly caused by the Adaptive Sound Control feature. When the headphones detect the consistent motion and loud sound of mowing, the feature is trying to automatically adjust the ANC or switch to Ambient Sound, which creates that annoying cycling effect.
To fix this:
Open the Sony | Headphones Connect App.
On the Sound tab, turn "Adaptive Sound Control" OFF.
This should lock the noise canceling on and give you the consistent performance you need.
Thanks for choosing Sony.
Best regards,
Eliab
beSTD headponeds evber!!!!!!!!!1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good I use it for the gym, I sweat alot and they've been handling it very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, Awesome! We're very happy to hear that you're having a great time using your new Sony WH1000XM4 in the gym. Thanks for choosing Sony! -Sam
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noice cancelation and battery life. Best headphones out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tron,
Great! We're glad that you like the noise canceling function and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these headphones so far. Great color and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dan5,
Great! We're glad that you like the color and quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony earphones for my wife and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R21CUB, that was amazing! We're thrilled to know that your wife loves the superb performance of her WH1000XM4. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Great upgrade love the new features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new multi-device connection and the new ear sensor so i don't have to pause and unpause when listening. Biggest caveat calls are not as clear as the previous iteration in my experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tiago,
We are glad you like the multipoint function of the headphones. When using the headphones for phone call. Check that both the headset and the connected device (i.e., smartphone) are turned on.
Turn up the volume of the connected device and the volume of the headset if they are too low.
Check the audio settings of the Bluetooth device to make sure the sound is output from the headset during a call. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you for choosing Sony!
Regards,
David
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds Noise canceling Bluetooth headphones Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evie, Awesome! We're glad to hear you like the great sound quality, noise cancelling feature, and battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
My daughter loves her headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the headphones. She uses them every chance she gets. It was the only gift she asked for and is getting plenty of use!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amarshall, Awesome gift! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl