Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best sounding headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had many headphones over the years and these are the best sounding headphones I've ever heard. Very easy to use and great battery life. Only complaint goes for all modern wireless headphones. They all need more volume. I know they design them to not damage hearing but I've been listening to loud music for 55yrs and take full responsibility to my hearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
Great! You definitely made the right choice. We're truly happy you're enjoying all the improvements we made on these headphones, especially the ease of use and excellent battery life. Your feedback regarding the volume is greatly appreciated. If you're having low sound level when listening to music, refer to this link here: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. If you have other suggestions or observations, please feel free to post them here. Thank you very much for all of your inputs. Thank you for choosing Sony! -Jess
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable. They are great at noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCDC,
We are thrilled to hear that you are enjoying the WH-1000XM4 headphones! It is also great to know you find them very comfortable for extended listening sessions, and we're especially pleased that you think the noise cancelling performance is fantastic.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing— it helps me lock in when working out or studying and I love how portable it is as well! My fav thing is that it’s batter life lasts so long I don’t have to charge it all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnieL,
Thank you for choosing Sony!
We're honored to hear that the WH-1000XM4 has made such a positive difference for you! Knowing that the sound quality helps you lock in during workouts or study sessions means a lot to us, as we're always striving to enhance those moments of focus and enjoyment. We're also delighted that you're enjoying the portable and convenient design of our headphones! It's great to hear that the long battery life is providing you with more freedom.
Best regards,
-Fred
Great headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2024 and it's still a great headphone that delivers crisp and clear sounds. I know there's an updated version, but this one still delivers and is cheaper than the updated one. Connecting to a device (or even devices) is seamless. Battery life is pretty good, can easily last a whole day and still have some juice left. Overall, it's a worthwhile investment and it even comes with a carrying case.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, JoeyH! We're glad you are impressed with the sound quality and performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Why did I put off buying these for so long???
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been planning to buy a pair of Sony 1000X headphones since the original MDR-1000X came out, and I finally pulled the trigger and picked up a pair of 1000X-M4s on Black Friday. I knew they were good headphones—I've always known they're great headphones—but they STILL exceeded my expectations. They're comfortable. They have excellent noise cancellation. And the audio quality, especially on the high end (vocals, snares) are HANDS DOWN the best I've ever heard. I genuinely couldn't believe how crisp and smooth the audio is. They're feature rich, especially with the companion app. I'm not the biggest fan of the touch controls, but that also might just be something I need to adjust to. Seriously, buy these headphones. You will not regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Finally! Congratulations on your new Sony WH1000XM4. We are very happy that you made the right choice in getting your own XM4. We are thrilled that our XM4 exceeded your expectations. Enjoy the comfortable design, excellent noise canceling feature and audio quality of your XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Amazing comfy headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, very light and super comfy I can wear them all day long without feeling discomfort. Sound-wise they're great, nice rich bass although I would've loved a bit more volume. Noise cancelling in my experience with these is no joke, with the self learning software you will barely hear anything else, with music pumping out or not. Just some occasional hissing while used in pure noise cancelling.
I would recommend this to a friendLong Flight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wore these for my 18-hour flight, and it was the most comfortable headphones I've ever worn. The noise canceling perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Becca,
Thank you for choosing Sony!
It’s wonderful to know that the WH1000XM4 provided you with such comfort during your 18-hour flight and that the noise cancelling worked perfectly for you. We designed these headphones with features like industry-leading noise cancellation to ensure a peaceful experience, no matter how long you're wearing them. Your positive feedback truly means a lot to us.
Best regards,
-Fred
Great buy, great fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy, such great sound. I love how easy they were to pair and use immediately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherP,
We are thrilled to hear how much you are enjoying the comfort, sound quality, and seamless usability of your WH-1000XM4 headphones! We specifically engineered the earcups for all-day wear and designed the quick pairing feature to get you immersed in your music immediately.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for travel and workout and they feel amazing and sound amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello maddicon,
Thank you for choosing Sony!
We're elated to hear that the WH1000XM4 headphones have enhanced both your travel and workout experiences. It’s wonderful to know that they provide you with comfort and exceptional sound quality during your activities. Your positive feedback motivates us to continue delivering products that support your lifestyle seamlessly. Thank you for sharing your experience!
Best regards,
-Fred
Really like them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. They work well for long flights or just relaxing. They are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyMcB,
We're really happy to hear that you’re enjoying the amazing sound quality and comfort of your Sony headphones. Thank you so much for giving them a 5-star review! Their design makes them perfect for long flights and relaxing moments, and the advanced noise cancellation is a true highlight.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Well performing product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works very well! Very comfortable, sounds great and blocks out surroundings sounds very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DENICEH,
We're delighted to hear that your Sony headphones are delivering such a wonderful experience—comfort, outstanding sound, and impressive noise blocking all in one. Thank you for the stellar 5-star rating! The advanced noise cancellation and ergonomic design of your Sony headphones are truly crafted for enjoying music in comfort while keeping distractions at bay.
Thank you for choosing Sony—wishing you a joyful day!
DiegoV.
Better than I imagined! Outstanding!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extraordinary sound options for all musical tastes. For my taste the base is perfect. Fit is also extremely comfortable for long movies or concerts. There's a learning curve to fully appreciate and try all that they can do. Be patient. Pairs extremely well with my lg V60 phone both wired and wireless. Also pairs well with Samsung Q80T TV. (must download app and follow the instructions!) LOVE auto shut off when you remove them and pick up right where you left off when put back on! Can also be customized to your own ears. Worth the money! You will have these a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAR212, Thank you for taking he time to write such a thorough review of your WH-1000XM4. We're thrilled to hear your purchase went well and it exceeded your expectations! We're also glad you like the features and incredible sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for your purchase! -Jess
Sony is at the top of its game!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tested both the latest and very expensive Bose and Sony headphones. I came to the conclusion that Sony beat Bose on every element. The features that Sony have are very impressive for the price. They are very comfortable and not heavy at all compared to the competition. I highly recommend this headphones if you are looking for amazing sound, great Bass, amazing noise canceling and great looks!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geek27,
You made the right choice with the Sony headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is nearly perfect. Very comfortable without being too heavy on the head. Worth the investment and a little more cost effective. Just because they are the older version of the XM5 does not mean you lose out on quality at any point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minamaru. Thank you for sharing your thoughts on the older version of the Sony XM5 headphones!. Indeed, it's worth noting that older versions of high-quality headphones can still offer excellent performance regarding noise canceling and comfort. Thanks for choosing Sony!. -Milton
Amazing quality and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them to listen to music while I work on my computer and they are amazing, super comfortable and the sound quality is also very nice. There are also very durable, I have dropped them multiple times and they are just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jocelyn,
Thank you for sharing your thoughts on the WH-1000XM4 headphones. We feel privileged to know that you are enjoying their comfort and sound quality. It’s also wonderful to learn about their durability. Your feedback is incredibly important to us, and we truly appreciate you taking the time to share your experience.
Thank you for choosing our brand!
Best regards,
Gus
Best Headphones out there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Blows Bose away. Noise cancelling is top of the line and I love how they can connect to two Bluetooth devices at once. I can be listening to YouTube and get a phone call and my computer will automatically pause YouTube for the phone, then automatically resume once I hang up the call. They're also very comfortable. I can wear them all day without any discomfort. Battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlotteNative,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
The best comfort and ANC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now these headphones are amazing the bass is top notch the ANC is amazing and the comfort is unmatched i love these so much I recommend these 12/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronL, that's fabulous! We greatly appreciate your recommendation, and we're happy that you're satisfied with the amazing quality & performance of your WH-1000XM4. Thank you so much for the love and for choosing Sony! - Romeo
Great Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling, Great Bass, Excelent Battery life, Nice confort. Will recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Metrixx3,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly loved the sound quality imbedded within these when I had them. My partner has her pair still & I try to snag em from here when they’re not in use. If you’re looking for a great pair of headphones for your commute or just mere enjoyment of music, podcast, heck even tiktoks lol these are a really solid pair of headphones. I will say that when using them to speak up while using the mic as it picks up the voice fairly low & at a decent quality. It’s no shure mic but it gets the job done & battery on these is fantastic, no problems whatsoever for myself & everyone else i know who also owns a pair. App is user friendly and lots of configuring can be done, there’s literally a setting for everyone! Enjoy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aanyla,
Thanks for sharing this wonderful review! We appreciate it so much. We are very excited to hear that you are pleased with the sound quality of our Sony WH1000XM4. We're glad that you were able to utilized the Sony app to customized for your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Amazing Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio. I went with those instead of the one from Apple, they are lighter. 100% I recommend them. The battery life kept me a month.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
Thank you for choosing Sony!
We're truly heartened to learn that your WH-1000XM4 headphones deliver great audio and impressive battery life, and that you chose them for their lighter design over other options. Your recommendation means a lot to us—thank you for sharing your experience.
Best regards,
-Fred