Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy and good to operate. The sound is so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi csho36, we're glad you like the ease of use and the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, better quality and price than beats. I’d recommend this Sony Headphones over most others in market right now. The noise reduction is fenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar0625,
You made the right choice with the Sony WH1000XM4! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset. I did have an issue with battery draining before, but I exchanged it and the new ones I ordered l perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I’m very happy with the quality and the carrying case is sleek and well sized. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesC, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
sounds good when sound isn't interrupted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound good but continuously cut out every time you make any sort of noise with your mouth (i.e. cough, clearing of the throat, etc.) This can become very annoying when listening to a book, podcast, or anything else that you don't want to be interrupted.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rafa,
We're glad that you like the sound quality of the headphones. It's unfortunate that you're not having the best experience with the Speak-to-Chat function. The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases, it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident. You do have the option to turn this feature off by holding your 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat deactivated”. Please refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html
Hope this helps. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best Headphones I Have Ever Had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, these headphones allow you to hear the components of the music in ways that I have never heard through any other headphones before. There are songs I hear wearing these headphones that I am like did I put on a different version. I window shopped headphones for a couple years and finally pulled the trigger on these XM4s and they did not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prob1980, Thank you for the amazing review! We're thrilled you like excellent sound detail and clarity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great pair of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic pair of headphones for the price with no noteworthy, if any, downsides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daven, Amazing! We're thrilled to hear that you're enjoying your new headphones. We appreciate your star rating and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent sound quality, comfortable and nice look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustoRo, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Very very nice. Very very very nice. Very very very very NICE. Amazing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VictorS, Excellent! Good to know you're satisfied with your purchase! We're thrilled to hear that you are enjoying everything about your WH-1000XM4 Headphones! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you for giving the product a perfect rating! Have a great day! -Jess
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a minor upgrade to my XM3's but the only thing I dont like is that the plastic is more soft touch which can show finger oils and they don't support Qualcomm AptX which reduced lag
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottiPimpin,
Thanks for sharing your 5-star review of the WH1000XM4. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noice cancelation and battery life. Best headphones out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tron,
Great! We're glad that you like the noise canceling function and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones on the market when it comes to price and quality. I cannot recommend this enough!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM,
Fabulous! We are truly happy to hear your satisfaction with the reasonable price and exceptional quality of our WH-1000XM4. We greatly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones and I found easy to install. Instructions were clear and adapted perfectly to my head. Use them with my laptop and works perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GusMrIT,
Awesome! We're glad that you are enjoying the fit of the headphones and how they work well with your laptop. It's also great that you had an easy time setting it up. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, use them for my workouts, great price for what you get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Camron,
That's awesome! We are very happy to hear your satisfaction with our Sony WH1000XM4. Thank you for choosing Sony! Enjoy! - Marco
Sony headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like those headphones with an exception of one thing. When I exercise I tend to touch them and my music turns it off or pause it. It's too sensitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ani80rom,
Very nice! We're glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds Noise canceling Bluetooth headphones Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evie, Awesome! We're glad to hear you like the great sound quality, noise cancelling feature, and battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for someone & they love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alissa, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Great product abd quality .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this item . Everything should buy before trying any other products
I would recommend this to a friendBrand response from SonyListens
Posted .Hello sms2020,
Thank you for purchasing our WH1000XM4 and we are thrilled to hear that you are pleased with your purchase. Thank you for choosing Sony! - Marco
My daughter loves her headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the headphones. She uses them every chance she gets. It was the only gift she asked for and is getting plenty of use!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amarshall, Awesome gift! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Little finicky
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Touch response is a little glitchy especially with dirty hands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikE,
Thank you for the purchase! We're glad to hear that you like the headphones. Your feedback is greatly appreciated. We recommend cleaning your fingers first when using the touch operation.
Thank you for choosing Sony!
-David