Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Loving these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphone I definitely recommend purchasing these if your interested in noise canceling can sit through my zoom sessions and not hear the people in the background
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardT, Thank you for purchasing the Sony WH-1000XM4. We're glad to hear you like the overall quality and the industry-leading noise cancelation of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good but not the best for Apple users
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Incredibly comfortable but they’re just not for me. As an apple user that has had AirPods Pro for some time. The seamlessly transition between devices is not there. They don’t sounds that great either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickM, thank you for purchasing our product. We're sorry to hear that you have issues with your SONY unit. Please check this link to achieve better comfort:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
This unit supports multipoint. Please check this for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
We also suggest following this link for sound quality issues:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html?search=sound%20quality
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Xm 4 top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high quality headphones. Bought these for my wife and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tbone,
That's great! We're happy to hear that your wife loves the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Travel Friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the latest version. I returned it because it felt delicate. When this previous generation went on Black Friday sale, I decided to try it. Sound is almost the same as the latest mod, and on top of that, It felt durable. It’s also better for traveling. It folds in a smaller form. I decided to keep it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi deedee, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Buy these!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My blowing! If you can get them on sale great but if not but them anyways!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TracerL4, thanks for choosing and purchasing our industry-leading noise canceling headphones! Hope you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy the this music quality and the quality in general of this headphones highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erickargueta, we're glad you are happy with your SONY unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Birthday Surprise!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! My daughter loved the dark color and quality!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ClaudiaA,
Nice birthday gift! We are truly happy that your daughter love her new Sony WH1000XM4 especially the design and color. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
If you have the 3s cool, 4s not too far from it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firmer grip than the XM3s and a but different finish on the overall product. If you had the 3s youll love the 4s BUT they are minor upgrades,. The 3s are still JUSTAS GOOD!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Luxury coating won't last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about these except the matte like coating on them that will immediately begin to scratch off and look less than luxurious.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikM,
Thank you for the purchase! We're glad to hear that you love your new Sony headphones. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, but why make the charging cord so short? I think Sony can do better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferJ00018, thanks for choosing and purchasing our product. We understand your feedback regarding the supplied cord of your SONY unit. This WH1000XM4 comes with USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)).
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very very nice! I absolutely love them and all the extra technology it comes with compared to other headphones. It is somewhat pricey though. But I would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizzie,
Choosing these headphones will definitely be worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
~Ralph
Awesome Headphones!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Headphones!!! They are the best!!!. no issues to connect and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CElectronics,
Amazing! We are so happy to know your satisfaction with the ease of use and superb performance of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Amazing headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend to a friend if they were ever in need of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi luvale, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this expecting to use it for multi purpose application for gaming and for travel if need be and once you try to use discord and play a game it cuts out and will only play game audio. I did some work arounds and still don’t work but overall they were good headphones
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyP, We are sorry to hear that the WH-1000XM4 did not meet all of your expectations. We'd love to ensure that you get the best out of your headphones. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Xmas gift didn’t expect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome gift for my best friend in the whole world
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 818mijo,
Wow! That's a nice Christmas present! Thank you for purchasing our WH1000XM4. Surely, your best friend will love this one. Enjoy and Thanks for choosing Sony! - Marco
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just felt like they were a little cheaplt made but i did like the cream color.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joseee1,
While we're glad that you liked the color of your new Sony WH1000XM4, we're sorry if you felt that the headphone has a low quality or made cheap. Rest assured that our headphones are made out of good quality materials. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Weird noise problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome overall but this one that I got for some reason was making a very annoying noise when in noise cancelling mode and it developed to the normal mode too. It gave me headaches so I returned it for a new one and that problem is long gone and I'm really happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied,
We're glad you were able to get a replacement and enjoy the amazing features of the headphones. We hope you'll continue to have a better experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, beautifully designed, comfortable, fits well, and I love how well it blocks out sounds around me when listening to my music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vphomma, Thank you for this amazing review! We're glad you love the overall design, comfortable fit, and excellent noise canceling feature of your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Excellent!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent Service! 100% Recomended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Miguel,
That's perfect! We are truly happy knowing that you are pleased with your WH1000XM4 and with the service you received. Thanks for the recommendation and for choosing Sony! - Marco
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, light in weight, very good sound. My husband has been using them since Christmas (gift) and doesn’t have to recharge them yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mireille,
Fabulous! Thank you so much for your honest review!
We are really thrilled to hear you are satisfied with the incredible sound quality, lightweight design, and long-lasting battery life of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo