Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great hesdphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally happy with these headphones. Frequency response is great. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dobes, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Love!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them when they were on sale and I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariaS,
Good deal! We're glad that you are loving the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
Sony Headphones are the Best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! It is more than what Sony advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IdreesM, it is very good to hear that you like our product! Thanks for choosing Sony! ~Earl
my headphone purchase was made easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.agent recommendation is perfect and my head phone is working to my satisfaction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IkechukwuOgbonna, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a notification bu phone that my product was available for pick up...i let them know i was there...and the brought it to my car in less than 10 minutes...so cool.
I would recommend this to a friendFlight companion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a fairly good job on recent flights. Still, not completely quiet. But definitely helped!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB,
We're so glad that you are enjoying the overall performance of your WH-1000XM4 and it does have an effective noise canceling for commutes/air travel . The noise canceling function primarily works for noise in the low-frequency band (train, airplane, engine noise). Although noise is reduced, it is not canceled altogether. To ensure optimal performance with noise canceling, please refer to the steps and guidelines from the link below.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Thanks for your purchase and for choosing Sony!
-Jess
1 year so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have use the past year and also very good for gaming as well if your play alot of fps games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooSugoiToDie,
Great! We're glad that these headphones are perfect for your gaming needs. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Terrible experience with the noise canceling.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased the XM4 they were great but just not tight enough to keep out noise. I decided to return them and spend a little more on the XM5 which did fit a little tighter but there was some terrible feedback I don't know if they were broken, they were brand new, so I just decided to return them and am trying out the raycon pro. Was super excited because the noise canceling according to all reviews I read online said the five was better noise canceling than the four.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MyPurchases, Thanks for sharing your experience with our headphones. We're sad to hear that you are not happy with their performance. We'll take this as feedback as it can help us improve in the future. We do hope you'd still consider our other models in your next purchase. Regards, -Craig
Another great pair of headphones by Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give it five stars because I can still hear the world around me. The Bose and the Apple headphones are better at isolating sound. However, I must say they feel the most “easy” to live with because they just feel like they won’t brake.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stelyos, We're very grateful for this positive feedback! We're glad to hear you like the robust design of your new Sony WH1000XM4. If you feel like the effect of noise canceling is not sufficient, please follow the troubleshooting steps on this link to resolve the issue.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
A must for music fans
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beast headphones i owned !!! highly recomend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FernandoV,
Wow, that's awesome! Your recommendation is highly appreciated and we are happy that you like our WH1000XM4. Thank you for choosing Sony! - Marco
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and he absolutely love these head phone was going to get him Beats but decided to go with Sony and this was rite choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online order for instore pick up was very easy and fast. Product is exceptionl
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldT,
Thank you for the purchase and we're glad to hear your online order was delivered to you in a fast and timely manner. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Just perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so good if i had more money i would buy more for my siblings as a birthday present
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laura, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Best headphones at the BestBuy price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones at the BestBuy price. I could have bought the headphones from Costco or Amazon, but the price and delivery time was better from BestBuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runmuzac1, That's awesome! Choosing these headphones will definitely be worth it! We are glad you like the amazing sound quality and features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Noise canceling is unmatched. Great features and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natalyn,
That's nice to hear! We are truly happy that you are pleased with the noise canceling feature and audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality headphone, very happy customer!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaC, We are thrilled to hear that you are very happy with your Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
So far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet so I don't know exactly how good it is
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cowboy, thanks for choosing and purchasing our industry-leading noise canceling headphones. Sure you'll enjoy your new Sony unit! ~Earl
Yes yes yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing and has been super effective. It is compatible with most software. It has pretty cool features. Just a little bulky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi J12345678, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Love them
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter and she loves them ....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JagrupD, Thank you for purchasing the Sony WH1000XM4! We're so happy to hear that your daughter loves them. Thanks for choosing Sony! -Sam
Headphone incredible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome will purchase again the best ever! So happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurL,
Thank you for the 5-star rating and we are honored to have customers like you. We're glad to hear that you're happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David