Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Mind Blowing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these headphones is mind blowing and the functions/capabilities are spectacular. I’m extremely impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWH1117,
Awesome! We're glad that you are enjoying the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Drins headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter love these headphones she's very gratefull
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Monkeys, we're glad your daughter loves our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever got. Got them with a discount and I’m moving it them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ianmb21, You've made an amazing choice! We truly appreciate you taking the time to share this wonderful feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever owned. Only wish it was easier to operate the voice assistant. Apart from that, perfect headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ojaswi,
We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the voice assistant function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Best HeadPhones Period!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t Be Happier With These. I Do A Lot Of Research And Go Through A Lot Of Reviews. EveryThing I’ve Read About ‘Em Was True.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geech, we're that you found the perfect headphones for your needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
granddaughters birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for Granddaughter. She really likes them. She picked them out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rose, Awesome gift! We are glad to hear that she's enjoying her new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have no complaints after 1 month of use. It has been doing its job, providing me with great sound/music!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Offshoreworker,
Perfect! We're glad that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We aIready owned two of the previous models and without a doubt I can say this is one of the best headsets I have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EHSProfessional, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Best headphones I've had to date
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've had to date. Dont really use the touch features on the headsets but works as planned when its used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer, We are glad to know that you loved the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
GET THEM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope headphones! Suggest getting them if you are looking to spend some money lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeremiah, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a month works well and as expected. Satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PreethiV, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good but went with SM4
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were okay. Ultimately went with sennheiser momentum 4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AuziFox,
We regret to hear that you weren't completely satisfied with the Sony WH1000XM4. Your feedback is extremely important to us and is very much appreciated. Thanks for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves them so much i bought a second pair. DOPE DOPE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Excellent choice! We are glad to hear that you are happy with your second purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Exactly what I was looking for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for when I need a sensory break. But they also perfect for my kiddo for online schooling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lbortin, we're glad you enjoy using our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Best Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my brother as a birthday gift. I have Sony - WH-1000XM3 and I have been using it for 1 year.
I would recommend this to a friendAwesome headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very best I had tried. Rep in store took the time to explain every aspect and compared to other headphones. He was so right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Best,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony.
~Ralph
AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my Wife for Mother's day and it was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinW, Awesome gift! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great stagg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product this best buy has good staff knowledgable and very helpfull
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenB, Great! We're glad that you like the WH1000XM4 and service received from the store. Thank you for choosing Sony. Erin
Hinges design need to change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, every model has the same design issue, break at the hinges.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MI007,
We are truly sorry to hear about your experience with the hinges on your WH1000XM4 headphones. We strive to maintain the highest quality standards for our products, and we take feedback regarding design and durability very seriously.
We would like the opportunity to further evaluate your case and see how we can better assist you. Please email the information requested below to socialsupport@am.sony.com:
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue/Concern:
Thank you for your patience and for considering Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although they were very comfortable they would not connect to the laptop through bluetooth...That was not very convenient...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Whitey, While we are glad to hear that you are happy with the sound quality and comfort of your WH-1000XM4, we are sorry to hear that you are experiencing difficulties trying to pair your headphones to your laptop. The WH-1000XM4 can be paired to devices that is compatible with Bluetooth A2DP. If your laptop supports this Bluetooth profile, please follow these steps to have the headphones paired to your device.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752744.html (windows 10)
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754729.html (mac)
Should you need further assistance, please contact us for help.
please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl