Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Better than buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired losing buds. I then decided to get something a bit harder to lose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thurinred,
We're glad that you found the perfect headphones in the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them! Nice & versatile! And the battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlagos, Awesome! We're happy to know that you love your new WH1000XM4 headphones. Great you like the noise canceling feature, sound quality, fast charging, and comfortable fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Excellent headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adult daughter loved them! Easy to travel with and great on noisy transportation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but had to return for a better dew elsewhere online
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cory, we're sorry to hear that you had returned your SONY unit.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
You’re on your own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but no start up or complete manual?!?! Have to go online to do anything,,, Bull Sh at this price point :(
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodluck,
Thanks for sharing your review and experience with the WH1000XM4. We understand where you are coming from. Help guides and manuals are available on our support website. Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4
You are always welcome to message us for further assistance regarding the headphones. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
10/10 Would Listen to Sea Shanties with These
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome. My only critique is that the noise cancelling works too well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Epic Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones, i am excited to use them more and more. These blocked out all of the background noise on my 8 hour flight. Love the smart touch features on the end. Sound was very concert like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustyD,
Amazing! We're glad that you are enjoying the sound quality, noise canceling function, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A Good Wireless Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good wireless headphone for $250. The bass is not as good as Bose N700.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeM, We're very grateful for this positive feedback! To ensuire optimal listening experience and bass response, please download the Sony Headphones Connect app and adjust the EQ settings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
crazy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a real good pair of headphones. better than many others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fernandom,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
high quality headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in bluetooth or attached modes. I use for conference calls and zoom video calls as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Awesome! You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Slick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around good buy Bought them from my husband’ birthday and he likes them very much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whatev85,
Great! We're glad that these headphones were a perfect gift for your husband. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Perfect gift!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Perfect for my granddaughter. She loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iphone,
Awesome! We're glad that you found the perfect headphones for your granddaughter. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Wish I bought these sooner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I use them everyday they’re worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, You've made an excellent choice! We're glad you're enjoying your new Sony WH-1000XM4 noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Nice sound poor battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and nice clean sound. Battery life isn’t nearly as good as advertised or it would be 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JB75, We are so glad to hear that you are happy with your new WH-1000XM4. For the battery life, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Also, please check the battery life of the headphones on different modes on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752809.html?search=battery
I hope this helps!
Regards,
Carl
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonys were great! I got them for my daughter and she loved them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhiD, thanks for choosing and purchasing our product. We're glad you daughter loves her new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Sony is king
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still the best in the business for work and travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TifJ,
Great! We're thrilled that the headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless headphones. Perfect for air travel!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slomo63, Awesome! We're thrilled to hear you find the WH1000XM4 headphones as a perfect travel companion due to its excellent noise cancelling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Super
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ddddddx vvtrssx nktedcbmudsseaacbnkesdcrr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Puneeth, Thank you for giving the WH-1000XM4 a perfect rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.……………………………………………………………………………………………………………..Nothing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nadrf,
Thanks for sharing your 5-star review of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A great choice for wireless noise canceling headph
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. The color is less attractive in person than in the photos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnJay,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph