Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Despite expense...Must have ..,.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...easy to connect to devices...must have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bailey, We are glad to hear that you are enjoying your WH-1000XM4 headphones. Thank you for your feedback and for choosing Sony! -Carl
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fire,
Thanks for your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Almost perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, lightweight, good fit, adjustable headband. Had to return it. Earcups tens to hold heat. Not hot to touch but feels hot when wearing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tech, While we are glad to hear that you are happy with the overall performance of the WH-1000XM4 headphones, we are sorry to hear that you had issues while wearing them. Please note that the longer you wear headphones, the more your ears may hurt. You may also use the adjustable headband for a more comfort fit.
I hope you consider Sony again in your future purchases!
Regards,
Carl
Great noise cancelation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For noise cancelation and to block out cubical mates chatting, this one works great, It is also nice you can turn off the noise cancelation thru smart phone if needed. Worth the price on black Friday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Razer, Thank you for the great review! We're pleased to hear you like the excellent noise cancelling feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Sandra Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took headphones on a recent trip to Europe and really enjoyed them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ipad2022, Awesome! Glad to hear that you are happy with your new WH-1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best price around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones i love them best price around me was almost $100 off amazing customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Thank you so much for the 5-stars review and for choosing Sony! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought 2pcs 1 as a gift and 1 i returned it cause im not use to it, but its a excellent headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hands,
We're happy to hear you've purchased 2 of these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We regret to hear that you didn't get a chance to experience its full potential. We hope you continue to choose Sony as your go-to brand.
~Ralph
pretty solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are fantastic aside from when they annoyingly switch off the noise cancelling feature by themselves while you're doing something (and it happens like 3 times in a row) <3
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zobee, thank you so much for the 4 Star rating. While we are glad you are satisfied with the superb performance of your new XM4, we are sorry you are encountering an issue with the noise canceling function. The Noise Canceling feature of these Bluetooth® headphones is initially set to automatically turn off after five minutes. You can change the Automatic Power Off setting in the Headphones Connect app from 5 minutes to 30 minutes, 1 hour, or 3 hours or, if you want Noise Canceling to stay on all the time, just simply tap Do not turn off. Also, the automatic power-off feature has only one setting, power-off after 15min of not wearing.
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
Regards,
Romeo
Sony Social Support
Daughter loves it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them. They never leave her side. Worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EOSR6, That's great! We're pleased to hear your daughter loves her new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend. Great product. Works well with my computer and cell phone for work calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the person I gave it too. They love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chikis, Awesome gift! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't filter 100% sound but what it does give you is some peace from a noisy environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcperson84,
We're glad that these headphones work great for your noisy environment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Thanks for sharing your review and for choosing Sony!
-Ralph
Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great, since purchasing these I’ve enjoyed the sound quality every time I use them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony,
If you are referring the Sony WH1000XM4, we're glad that you like the sound quality of the headphones. Because you do like them so much, would you mind updating your star rating to show other buyers how great they are?
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy set up and installation. Overall would recommend to my friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andre, Awesome! We're glad that you like the ease of setup and installation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy set up and installation. Overall would recommend to my friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andre, Great! We're glad that you like the ease of setup and installation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
I would definitely recommend this to my friends.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Headphones. I am in love with them, lol. Seriously they are awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Wife loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes them so much I have not had the opportunity to try them yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dude,
We're thrilled that your wife is enjoying these amazing headphones. You'll definitely enjoy them as well. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want some real noise cancelling headphones these are the way to go and has tons of features!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jojojackson06,
That's right! These headphones are worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Headphones amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Fabulous! Very very happy! Always buy SONY for entertainment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Bought them for my Dad for his birthday and he raves about them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
Wow! This is a nice present and we're glad that your Dad is enjoying his new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris