Customer Ratings & Reviews

I've heard a lot about the Sony XM3's so when I heard the XM4's were coming out I knew I needed these and boy was I right. Quality They have a very premium feel from the quality of materials Sony used, the texture, all the way to the leather ear cups. They feel great on my head. Not too tight or lose but comfortable enough to wear for long periods of time. Well done. Features There is the Sony Connect App you can use to update firmware, turn features on and off, and adjust the eq. Its not required to use the headphones but highly suggest installing if you have a smart phone. Some features that carry over from other previous generation Sony headsets are the touch controls. My favorite the hold your hand over the right side to temporarily disable the noise canceling and turn the volume down. Some of the new stuff this year are speak to talk and wear detection. Speak to talk is off by default so if you want to use it you can turn it on in the app and the timing is even configurable. Wear detection is a really useful feature but I found it doesn't work with every device I tested it on. The big one I have yet to see elsewhere, multidevice support (two devices at once). It connects to your primary device first then a few seconds later it connects to your second device. From my experience it works very well and most importantly every time. Also note you can do bluetooth or hardwired with headphone jack. Cable is included. Sound Now to what really matters. With most headphones I have to make some eq adjustments to the bass etc to my liking. I went in to the app to adjust the eq but quickly realized the default was right on to my personal liking. Not only did they need no adjustment but they sound absolutely amazing! It beat out all of my other over ear headsets. As for the noise canceling hand down best in class. They drown out background noises that none of my other headphones have been able to do. Overall extremely impressed with the way they sound and cancel out noises. The hype is real. These are by far the best headphones I have ever owned period. In fact, I liked them so much I purchased a second another pair.

These things are very uncomfortable and hurt my head. They also sound like crap.

has great quality all around except battery life. one week after 1 yr warranty expired and the use time is next to nothing.

They are already malfunctioning. They won’t charge and this is the second time.

No better than 910N headphones don’t believe the YouTube reviews. The calls audio is so bad with noise canceling that I just took them off and use the phone instead

I returned them because they kept on cutting out while connected via bluetooth to my smart tv. If I am going to pay this much for a pair of headphones they must be perfect, otherwise i'll go with Bose

didn't live up to what I expected. my sony m3 were louder and the headphones got a cracking sound after 1 week. returned and bought V MODA M-200 . profesional studio headphones. not ANC but the audio is unmatched

These headphones deliver on all their promised features. I charged them as soon as I unpacked them and have put them to use for approximately 10 hours without needing to recharge them. Sony states 30 hours is possible and I suspect that is true as they still report 100% charged. The noise canceling feature absolutely rivals my Bose QC15 and my husband’s QC25 over the ear headphones and I daresay, might be a little better. The speak to chat feature which is designed to detect the wearer’s voice to signal you are having a conversation, works seamlessly and brilliantly! I was able to participate in a webinar with no concept of the ambient noise around me (which included music being played throughout the house) and once I began speaking the headphones detected my voice and stopped cancelling the ambient noise so that I could clearly engage in a conversation with others around me without removing the headphones. Even though speak to chat was engaged, noise cancelling still dampened some of the ambient noise, so I didn’t realize how loud the environment really was until I removed the headphones. Once I finished my conversation the headphones automatically switched back to the sound of the webinar that I was engaged in. I also conducted phone calls from these headphones and experienced crystal-clear sound and no distortion was reported by the other party. Speak to chat does not engage for phone conversations so if you are on a call while wearing them they will not tune in to someone around you when you speak, this only works for passive audio. Sony’s Headphones app is simple to use and allows you to further customize your experience with the headphones. One of the features in the app is to photograph your ear location relative to your head so they can customize how sound flows out of the headphones and optimize how you perceive the sound. Through optimization in the app including an equalizer feature, you can configure the headphones to give you surround sound quality, but you must have a compatible music streaming subscription to take full advantage of it. Sony does offer you a free trial coupon as part of your headphones purchase. The headphones readily pair with two devices and very easily switch between them so that they active device is always dominant. This feature worked well between my laptop and cell phone. These headphones are lightweight and deliver amazing audio clarity regardless of musical genre and audio file type. The come with great travel case including an airplane adapter and USB-C charging cable and fold neatly.

Definitely not worth the price in my opinion, feel cheap and sound is not what is expected for this price point

Sony has been a brand that cares about details, quality and satisfaction in its products, and I let me tell you that this is not an exception. The new 1000XM4 headphones have several quite useful functions, it seems that this time the focus has been towards the multiple uses that noise cancellation can be given. First of all, the noise cancellation is very good compared to the high-end headphones currently on the market. Regarding this area, the headphones have the ability to recognize where you are, in order to "learn" what kind of configuration is ideal based on ambient noise and in what way the headphones are being used, if you are resting, studying or in motion, is quite interesting, of course that all these functions can be activated and deactivated if one wishes. The possibility of not removing your earphones to be able to listen to or even respond to someone who is speaking to us, is a feature that with the passing of days becomes quite useful and easy to use. It also has sensors that, when you remove the headphones, stop the music or whatever it is that you are playing on the device to which the headphones are connected. The size and design are great, the material of which they are made feels of very good quality, after several hours of use there came a time that I forgot I had them on, the noise cancellation is really immersive that you can ignore everything external noises, so you just have to be aware of our environment if necessary. It has a case in which a usb-c cable is included to charge the headphones, a 3.5mm audio cable and an adapter for PC or devices that require two connections, one for audio and the other for the microphone. Regarding the above and in general, the only thing that I do not like at all is the cable to charge the headphones since it is very short and it can be uncomfortable to place the headphones in a good place or position to charge them, but this is compensated with the audio quality that is phenomenal, in addition to that if you have a subscription to a music service that provides HiFi quality audio, you can enjoy surround sound with great detail. Downloading the app is essential since from the app you can use and modify the functions in the way that is most comfortable for you. Without a doubt it is one of the best options on the market, in my experience I could say that these headphones make a perfect reference to the value for money, since it is worth every penny, I would definitely recommend these headphones to everyone, excellent work Sony: )

These headphones are great for noise cancellation and are just great headphones in general. They sit comfortably on my head (even with earrings in) and the touch control feature is very handy. I’ve had them for 4 weeks now, and using them about every other day for an hour or 2 each time, I have only had to charge the headphones twice so far.

THE WORST HEADPHONES I HAVE EVER OWNED. LIFETIME BEATS WEARER AND WAS TALKED INTO THESE BY THE MANAGER. THEY DON'T EVEN COME CLOSE. DO NOT WASTE YOUR MONEY ON THESE HEADPHONES THEY ARE A JOKE!

Lasted one year now won’t charge for more than a minute at a time! Lots of money for little quality!

Very comfortable and can wear for a long time. Noise cancelling works well and audio quality is great. Definitely worth the price! I get distracted easily so I think these will help me focus at work/school. However it does not connect to calls that well. I did not charge it for 1 month and it still held up.

I had my eyes on the previous version of these headphones for awhile, I knew that they were the top rated noise cancelling headphones but I never pulled the trigger and bought a cheaper set instead. I wasn't a huge fan of the Beats and pounded when I had the opportunity to get the new Sony's. I could not be happier that I did. They are packed nicely in a simple box and in a hard, somewhat flat case. The charging and line-in cable are tucked away neatly and it even comes with an airplane adapter. I like how this lay pretty flat and it will make it easy to pack them for a trip. I followed the instructions and downloaded the Sony app and I was up and running within seconds after that. They were simple to pair with my iphone and there's even a feature to pair to a second device, so I can seamlessly switch audio to my iPad. The app has an EQ setting as well as some other nifty configuration options. For my tests, I turned on a speak to chat function that pauses music when you speak, will be very handy on a flight one day. I ran a scan that took pictures of my face and ears to allow for a more customized sound and full noise cancellation. Once I was done fiddling with the app, I set up Amazon Alexa. A simple push of a button allows you to control your music and smart home hands free plus all of the other Alexa options. I love this! You can set it up with the Google Assistant if you prefer. Next, it was time to break these puppies in. I decided to put them to the test with some Metallica and holy wow was I blown away! It sounds like I have the music all around me with perfect clarity and incredible bass. There are touch controls on the right ear cup to change songs, pause and volume. I blasted the music and could not believe my ears. By far, the best I've ever heard music on a pair of headphones. Not only that, all outside noise was eliminated, I was in my own little world of musical bliss and I loved every second of it. The battery life is incredible and I find myself using these more than my home audio system now. The speak to chat feature is pretty awesome too. Phone calls are clear and sound perfect on both ends. If you have been on the fence about a pair of noise cancelling headphones, just do yourself a favor and get there. I've used at least 4 other brands and these are the best!

Sony WH-1000XM4 Bluetooth Noise Canceling Overhead Headphones with mic have not only a pleasant look, but they feel light and comfortable on your head and surrounding your ears. When not turned on, they block the noise quite well and don't have a seashell effect. The headphones have a very comfortable headband and ear cushions. The adjustments on the headsets work well for a lot of different head sizes and do a great job of fitting your ears. There is not really any clamping force because of how the unit is designed as well as the ear cushions. They are comfortable with and without glasses on and have easily passed my Nap test. The controls are easy to use. And setting up the Headset ANC (auto noise canceling) will take into effect even your hairstyle where the headsets' ear cups rest. The headphones come with a nice case that contains the headphones (which can be folded flat) an audio wire for connecting to a computer or airplane system (it also has an adapter that would fit most planes and a charging wire which is USB to USB C. No charging brick is included, but this headset is so awesome I won't deduct any points for this as in my opinion this unit is a 5 star plus product. The ANC is very effective and uses two microphones on each earcup to detect noise and apply what is detected to the noise-canceling technology. I found that this system works quite well. And the speak to chat will automatically let in sound and will stop music so you can chat without removing the headphones. After the chat your music starts playing again. Battery life is quite good and is up to 30hrs on a charge. The headphones can be paired to two Bluetooth devices, and the pairing is effortless. The Android /IOS app is very useful, high quality, and easy to use. There are a number of videos available if you need any help at customization. The headset is good at detecting when you have stopped using them and auto turns off. Music sound quality is exceptional, and the upscaling of compressed digital music is impressive. It recognizes instrumentation, music genres, vocals, and interludes and sounds very rich. Hands-free calling works well, and the sound on each end of the conversation was good. I have used noise-canceling headphones for years, and I am happy to upgrade my set to this new Sony model.

Overpriced piece of junk. My HyperX Alpha S Gaming Headset sounds way better then these Sony's. Can't believe these headphones cost more then my Xbox One S. What a joke.

Before I had experience with a good set of noise cancelling headphones I didn't understand what all of the fuss was about. They don't look any different than my normal headphones so why would I pay more for these? Truth be told it is hard to tell someone how much better they really are. When you put them on the world around you disappears, and you are left truly immersed in your music. With that being said the Sony WH-1000XM4 wireless noise cancelling headphones truly take the experience to the next level. First things first the star of the show is the active noise cancellation, and it works brilliantly. I am completely isolated from the sounds of the outside world, and left with only my music, and my thoughts. Perhaps my favorite feature is the fact that while wearing them I can talk to someone, and the headphones automatically stop the music, and allow ambient sound in so that I can have a conversation. The convenience of this feature cannot be overstated! That really is the start of a theme with these headphones. Quality, and convenience. The earcup features a touch panel for all of your controls. I have never been a huge fan of this in the past, but the Sony - WH-1000XM4 makes things very intuitive with everything being controlled with a tap, a swipe, or a hold. To put it simply playback of my music actually sounds better on these headphones than any other speakers I have. Period. The associated app is really handy as well. Lots of options to play around with including assigning the function of the custom button on the headphones. The build quality of these headphones is absolutely fantastic. The nicest I have experienced in that regard, and I can already tell they will last for years to come. My next favorite feature is the battery life. Sony claims 30 hours and 10 minutes of charge will get you an astounding FIVE HOURS of playback. To my pleasant surprise I would have to say that these figures are accurate (depending on volume). Overall these are the finest headphones I have ever had the pleasure of using. They can take you from the crowded seats of a city bus to a journey where nothing exists other than you, and your music. Lots of noise cancelling headphones do things right , but the Sony - WH-1000XM4 do it best! These receive my highest recommendation.

I purchased these headphones 3 years ago, and they are still in excellent shape. I use them nearly daily. The battery life is the same as when I got them. I’ve slept with them on numerous times and I don’t even need to recharge them when I wake up. The padding is still in great condition too. The only complaint I have is that these have ruined other headphones for me! The sound quality and noise cancelling on these are too good. I can only listen to music and watch movies with these on. I highly recommend these headphones.

I've owned lots of headphones in my day and I've never experienced headphone quite like these! First off the noise cancellation is the best I've ever heard without even turning the headphones on I could barely hear anything! I quickly downloaded the app and try to set the music to the way I like and it's really quite simple once you get the hang of it. I then Bluetoothed it to my phone to see how it would sound. I went to my music playlist and picked a few songs to listen to. I was singing Extremely Loud and I couldn't hear myself, but the music wasn't that loud in my ear which is amazing! Then I called my mom and my aunt to see how the call Quality was, and they said that they didn't even know I was on a headset until I told them. They say it sounds better than when I talk to them on the phone without a headset. You just have to be careful when you're taking a walk Outdoors because you can't hear anything behind you. You have to set the headset noise cancellation function , so you can hear outside noise. I almost got hit by a person riding a bike and didn't even hear him coming. I'm still learning a whole bunch of new features, but I would definitely say that this is worth every penny! It's extremely comfortable and the sound is phenomenal!