Customer Ratings & Reviews

The Sony WH-1000XM4 headphones offer good sound quality and effective noise cancellation. The battery life is impressive, and the comfort level is decent for extended use. However, the touch controls can be a bit finicky at times.

These headphones offer outstanding noise cancellation, excellent sound quality, and long battery life. Highly recommended for music lovers and frequent travelers.

I love music. I may not be the best at knowing the best of the best headphones. But these are dang good. I like to wear headphones when I nap(on my back of course). And these have such a rich sound. And the app making these fully customizable, sound wise, is such a big plus. I love them. Definitely recommend.

i love them so much, they’re super comfy, amazing sound quality, battery life is amazing

The app is a must to get the full customized features! The headphones only recognize my voice so that's the only time the music stops. Otherwise noise cancelling does exactly what it supposed to. Now when speaking you won't be yelling at people because it does amplify the noise a little. You have the option to turn that feature off. The touch features are simple & easy to remember. All the options of being able to turn certain features off and on makes these headphones wonderful so you aren't stuck with the one size fits all experience. I also got a full charge extremely fast. The experience is well worth trying to understand how much there is to like about them.

Honestly the best pair of headphones I've ever owned. I've owned plenty of beats, skull candy's, and Ipods but none of come close to the sound quality, comfortability and customization of these. 10/10 would recommend.

I’ve owned several high end headphones over the past few years. They have been good but they can not match the noise cancelling capability and sound quality of the Sony. I realize that sound quality can be subjective and that is where the Sony shines by offering the ability to personalize. Another feature of the Sony that was useful to me was the ability to perform clear, hands free calling. If you are looking for a high quality, customizable headset with great noise reduction, I would highly recommend the Sony. I’ll keep this review shirt, but I haven’t even mentioned the long battery life, quick charging, water resistance, and assistant functions.

it’s kind of a long review. It’s been almost an year since I bought it. It’s really good worth the money. Even in 2025 it’s a good deal and keeps up with the market leaders. good active noise cancellation, and the Sound Connect app lets you customize it even more

These headphones sound and feel great. They are worth the price. I got them for my son and he loves them. I have used them a few times as well and the sound quality is amazing. I will be buying me my own pair as well. The battery lasts for hours. It was easy to get connected.

Love these headphones! Excellent sound quality, battery life- and they are comfortable and cute. Use daily and highly recommend.

I think this product was fantastic, would buy again. The noise cancelling headphones do their job and I don't hear anything around me. I do just about anything with these on including workout and they don't slip or anything. I've had them for a while now and they have never failed me.

Sounds amazing!! I needed an upgrade from my airpods and I cant go back. I’ve had these headphones for about a month now and i’m absolutely in love with them. They’re super comfortable, have amazing sound quality, are great for long trips and bus rides (especially if you’re a student) have excellent noise cancellation, they rarely need to be charged, and it’s more than worth the price.

I bought these for my husband for his birthday. He has hearing aids, and when he is on a plane trying to listen to a book or movie, he has to turn up the volume on his hearing aids so loudly to hear over the engine noise that he was afraid of further hearing damage. These headphones solve the problem! He can now hear what he wants to hear without threatening his hearing. I tried them on, on the plane and was absolutely amazed at how they drown out virtually all noise. They also fold so the case for them is not as big as I thought it would be. All in all, a great product!

I've been using these for about a month and they have definitely helped me be able to focus on schoolwork. The noise cancelling is phenomenal, the ambient sound could be a little more clear. For comfort the longest I've worn was about 3 hours and they weren't too uncomfortable, even on freshly pierced ears. Battery life is really good, I use them for a couple hours a day just during homework and only have to charge about once a week.

Looks wise, they are sick looking. Better than the beats and both Bose. Sound quality is amazing but I wish they were louder. The noise canceling is kind of weird though. I hear a weird sound like there is some wind in the left ear when I just have them on with no music or sound playing. The other thing, when I have youtube on and I get a call, the volume of the ringer is low. I can hardly hear it. I turned it all the way up on my iphone SE. Other than that, they are very good quality. Not sure they are worth the regular price though. $279 is more reasonable. It says made for iphone on the box, the ringer should not be that low. the wind thing is very weird. I already returned and got a new pair because the ones I had didn't seem right. The cnet review is useless by the way. The guy acts like they are perfect. They aint.

I love these headphones. I’ve had audio products from several companies but I ended up going back to Sony. The sound quality is incredible and the noise cancelling works really well. I charge them on a regular basis but I really don’t need to with how long the battery lasts.

The new Sony WH-1000XM4 headphones (I'll call them M4 for short) are the latest (and greatest) in the Sony noise canceling, over the ear lineup. The M4's are packed with high tech features that actually enhance the listening experience. The most important aspect of any set of headphones is their sound, and in this area the M4's excel. The M4's are absolutely the best sounding headphones I have ever owned. The bass response is good, without overwhelming the rest of the sound. Treble is clean and natural, and the soundstage is quite wide and detailed. I believe that the vast majority of buyers will love the sound of the M4's. As for other features, I use the DSEE Extreme, and the LDAC codec, and they do seem to improve the quality of most music tracks. I haven't used the 360 Reality Audio feature. It sounds interesting, but requires one of three music streaming services, none of which I use (the M4's come with a 3 month free trial to one service, so I may try one out later.) Another main feature of the M4's is noise canceling and it works quite well, and I don't feel any pressure on my ears, as with some other headphones that have this feature. That brings me to talk about the wear comfort of these headphones. My longest listening session was about 2 and 1/2 hours without removing the M4's and I experienced no pain or discomfort at all. The touch controls on the right panel have worked flawlessly so far, and are easy to learn. The call quality is also very good. At least one person I spoke with couldn't believe that I was calling with a set of headphones and not actually using my phone. These are the only headphones I would use regularly for calling. Now, I must come to the only complaint I have with the M4's. Set up of the M4's using my android phone (and tablet as well) and the Sony Headphones Connect app was easy, and it worked the first time. However, using my iPad Pro (2018 model, on iPad OS 13.6.1) the app would not complete the set up process, so I am unable to use some of the features of the M4's on my iPad. The touch controls, including activating Siri, do work so the M4's still sound okay, but could be better. That's about all I have to say about the M4's, but I can overwhelming recommend the headphones to everyone.

these headphones are the best i’ve ever used, and that includes beats! it was like i had never listened to music before when using these. you can hear everything, they are completely sound cancelling and their battery lasts for what feels like forever. i recommend them to everyone!

These headphones are perfect for me. I'm a basshead and these are great. They are comfortable to wear for long periods of time and the clamping force isnt that noticable for me. Ive used these for the gym and to climb and my ears dont get irritated with the sweat and all that. Overall great headphones for most applications, would recommend.

sound quality is good. noise cancelling is great for car rides and public transport. it's not perfect -- you can still hear some background noise like voices on the radio, etc -- but it ensures that you'll be able to hear and enjoy your music. would not recommend for gym -- they would get hot & sweaty, but they're perfect for everyday use and commuting because of their noise cancelling and long battery life.