Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
PERFECT FOR PLANES
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never wrote a review before but these are crazy good. I was on a flight from Vegas to Portland and there was this crazy lady who was getting mad at a family. Apparently, she was screaming and complaining the whole time. BUT I only knew after when we were de-boarding because people were filming her getting off the plane and I was listening to music <3
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice goose! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
400
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast service plus good sound quality and soundproof Battery last long is a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miacp, we're glad you like the sound quality, noise canceling feature and battery of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
4 years ago...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones back in 2020, needless to say I think they're still some of the best headphones on the market. The sound quality is amazing. I tave my headphones everywhere. They are so durable
I would recommend this to a friendBrand response from SonyListens
Posted .That's indeed amazing, LucasG! We're glad you are impressed with the quality of the headphones. Also, we hope you'll find to check out the newer version of this headphones. Enjoy and thanks for choosing Sony. -Craig
Sony wh1000xm4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's super comfy and has excellent sound quality. Noise cancellation is amazing too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User187738, Amazing! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for choosing Sony! -Jess
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Good sound and comfort. We take these everywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseG,
Awesome! We're happy to hear that you're enjoying the sound quality and comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Amazing headphones, great noise cancelling.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife as an Xmas gift, because she needed a set of noise cancelling headphones for work. These have quickly overtaken her Air Pod 3s as her preferred headphones because the noise cancelling is just so good. The only downside is now she can't hear me walk into the house, and gets mad when I just "appear" and scare her.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user707497,
What a nice Christmas present! We're glad that your wife is now able to focus in her work, thanks to the noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
These headphones are truly excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I said in the title these headphones really get the job done. In addition to these headphones I have a pair of AirPods Pro. The noise cancellation on these headphones is far superior! I love the quick ambient noise feature by putting your hand over the earcup, it’s great for needing to hear the outside world fast. My ONLY complaint (so far) is that over a long period of time the top of the headband starts to hurt a little. Other than that small annoyance, these headphones are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Layne,
We're glad that you are enjoying the ambient sound and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its comfort is greatly appreciated. Make sure to adjust the headband for optimum fit and comfort. Thanks for sharing your review and for choosing Sony!
-Ralph
Great headphones at a great price (on slae)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on a great product! Got these headphones on sale for my daughter. She had multiple pairs of Apple Air Pods and every pair had one stop working after a few months. She really likes the look and sound of these. The noise canceling helps her concentrate when her roommates are playing their music or when she's studying in a common area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyH, thanks for choosing and purchasing our product. We're glad your daughter is enjoying her new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank for choosing Sony. ~Earl
Not very breathable and kind of buggy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the sound is great, my ears get really sweaty when wearing these headphones. I did not have this issue with my last model of Sony headphones. They seem way less breathable, which is an issue because I like wearing them for multiple hours at a time. They also make a weird, loud clicking noise if you use noise-cancelling but aren't playing anything. The battery life is really good at least. For the money I expected something a lot better, and I was much happier with the previous model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi sonyuser, thank you for taking the time to share your feedback regarding the WH-1000XM4 headphones. We sincerely apologize for the discomfort you've experienced with ear sweat and the clicking noise during use. We understand how important comfort and performance are, especially for extended listening sessions.
Your comparison to your previous model is valuable and we appreciate your insights on this matter. We are continuously working to improve our products and your feedback will help us in that endeavor.
To address the issue of a loud clicking noise, we recommend to try these steps:
- Disable the Adaptive Sound Control in the Sony | Sound Connect app.
- Ensure that the headphones have the latest firmware updates: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613
- If issues persist, consider resetting the headphones to factory settings: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
If you require further assistance, please do not hesitate to reach out to our technical support team. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Estefany
Love these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super good quality and they are so comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello anonymousj,
Great! We are very excited to hear that you are pleased with the quality and how comfortable to wear our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great Headset!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and Easy to use with great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user291076,
Very nice! We're happy to hear that you like the sound quality, easy to use features and comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Love these!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling feature. Fits well. Overall a great headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyR, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the incredible sound quality as well as noise cancellation and overall fit of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess
Heavy headphones, but quality you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with these headphones and bummed they didn't work out. They were my first investment in some serious quality headphones and the noise cancelling was incredible. I first tried them on sitting in my car in the pouring rain, and I put them on and there was SILENCE. The sound quality is good and makes listening to music really fun again. It's hard to resist the urge to move/dance along. Also the aesthetics of the headphones is really nice. The soft touch matte of the silver is beautiful, with the small metal accents. Makes you excited to wear them out and about. However, the wearability of these headphones isn't for me. At 1.15lb these are some heavy headphones, and as someone used to only wearing wireless earbuds, it's not comfortable to wear them for more than 2 hours or so. I'm impressed with Sony's quality, and I'm going to be returning for the Sony WH-XB900N instead as the weight is about half of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WPeters,
We're glad that you like the sound quality, material, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the weight and comfort is greatly appreciated. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
Great Sound & Super Comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The sound is great and they are super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user206251, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
one of best bluetooth headphones available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Make every buck count.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user69420, great! We're glad you like the battery and sound quality of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user697416,
Amazing! We're glad that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
10/10 recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable. The audio is good and when you turn them on, you literally cannot hear anything around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lynn, we're glad you are enjoying the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great look, great feel on your ear! Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user890020,
Awesome! That's nice to hear that you appreciate the sound quality, design and comfort of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony's on one once again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent. the sound quality is amazing, and the noice cancelling is simply unparalleled. I sat at my kitchen island, not 3 feet from the sink, and didn't hear it running for 30 minutes with the NC on. Planes are silent regardless of where you sit. Not the cheapest things on the market, but if you can swing the price, they are 100% worth the money. If there's any downside, it's the pairing and management through the sony Headphones app. Setting them up was confusing, but once you figure it out, you're golden.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GLJS, we're glad that you like the sound quality and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them to work out in. Very good sound. Well worth the money spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarlonB, thank you for sharing your experience with our WH-1000XM4 headphones! We're thrilled to hear you find their sound quality exceptional, especially during workouts. We appreciate your feedback!
The WH-1000XM4 features advanced noise cancellation and an adaptive sound control that allows you to enjoy your music without distractions, making them perfect for any activity.
Thanks for choosing Sony!
Bets regards,
Stephanie