Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Recommend for students
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nose canceling feature is amazing, super comfortable and easy to navigate app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user542, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
good quality NC headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good quality but the top of them still hurt my head from time to time despite the cushion. but the ear parts are very comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrisD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Perfect headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much I have tried many other headphones and they’ve never worked out for me until I decided to try these out and these were my favorite they’re so comfortable and I recommended them to every single one of my friends and they’ve gotten them to, and they said positive things about it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pizzalover1234, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Exceptional Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones offer exceptional sound quality and noise cancellation. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HalluminateE,
Very nice! We appreciate the 5-star rating and we're happy to hear that you like the sound quality and noise canceling of the headphones. Your recommendation is greatly appreciated. Thank you for choosing Sony!
-David
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and very good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uli17rayados, Excellent! We're very pleased to hear you like the great noise cancellation and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Amazing sound and the best noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part about this headset is the 20 hours of play time versus its brother that has 50 hours but the sound quality is vastly different. The sound quality on these are amaze balls beyond dre beats. Sad fact is that I have been bed ridden and had lots of time to spend in the hospital. These headphones made those nights bearable with the noise canceling feature like no other and I was able to hear what I wanted to hear from my movies or music. The sound is pure ear candy. I am cheap and purchased these during the last Octoberfest from BestBuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrAL, we're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We also appreciate your feedback about the battery life. Thanks for sharing your review and for choosing Sony. ~Ralph
SIMPLY AMAZING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve had in a very long time. The noise cancelling on these headphones are amazing, and the sound is so nice and crisp. The build quality is the best. Couldn’t be happier with my purchase at Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanC, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl
A happy family full of Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my sister's bday and she loved them! I have slowly been buying them for each of my family members over time and they all have loved these headphones. I myself have a pair that I use almost everyday and they're still going strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaR,
You made the right choice! We're glad that you and your family are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Not Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable, I'm very unhappy with this product,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DukensleyB,
We regret to hear that you are not satisfied with the WH1000XM4. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00282845
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes this was nice super good love the sound super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user802866, We're glad that you are impressed with the Sony WH1000XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
DO NOT BUY - DOES NOT WORK WITH WINDOWS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst piece of electronics I’ve ever purchased in my life, and I cannot recommend against buying this more. When these headphones work, which is rare, they are amazing, and the audio quality is unbeatable for Bluetooth headphones. However, these rarely ever connect to windows and when they do, it is extremely unstable. You cannot use these for meetings because your microphone will barely work and a lot of times it will never even pick up the headphones if they are connected. You can only connect two devices at once, which is also bad because it will switch between other devices with no choice to choose which one you want. When it does connect your computer, which is rare, you may get the worst audio quality ever if it uses the wrong driver. So it is luck. And you cannot use anything in the app because it is terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RyanG,
Thank you for sharing your experience with the WH1000XM4 headphones. We're truly sorry to hear about the difficulties you've encountered and we appreciate your detailed feedback.
We understand how frustrating it must be to deal with connectivity issues, especially when relying on the headphones for important tasks like meetings.
We recommend ensuring the Bluetooth drivers on your computer are fully up to date. Additionally, our support team may be able to assist you in adjusting priority settings for devices and improving stability.
We'd love the opportunity to work with you directly to troubleshoot these issues further. Please feel free to contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate you choosing Sony and sharing your feedback.
Sincerely,
Stephanie
Sony head phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to use,very comfortable. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kbeard, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my husband for Christmas, and he loves them! Says the nose cancelling works great and likes the color blue they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaM, we're glad you to know that your husband loves his new headphones! Thanks for choosing Sony. ~Earl
Comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and easy to use, good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user824037, Thank you for the positive review! We're glad you like the comfortable fit, ease of use, and superb sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great noisecancelling headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these on so many great recommendations from family and friends and am glad I did! I am currently in grad school and purchased these mainly for use while note-taking/doing coursework. However, they definitely get their use beyond that! Really great battery life as well. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rachel, awesome! We're glad you are enjoying our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
Excellent headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones, very comfortable and provide superb listening experience at home, traveling or in a noisy office.
I would recommend this to a friendBrand response from SonyListens
Posted .HI Hedo,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing Headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound quality and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KateS, thanks for 5-star rating! We're thrilled to hear you're enjoying the industry-leading noise cancellation and the superior sound quality of the Sony - WH1000XM4. Their comfortable design and long battery life make them a perfect option for long-listening sessions. We hope you continue enjoying the headphones and thank you for choosing Sony! Regards, -Dominick
Loving her Sony!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is loving her headphones and the advanced technology that it has! It has synced well with her Apple devices! She especially loves the sound proof that the device offers and being able to distinguish the instruments in the songs that she is listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MonicaP,
Great! We're elighted to hear that your daughter is enjoying her WH1000XM4 and how she can sync or connect her Apple devices to her XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
Best noise canceling headphones for a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones and at a great price for what you receive. Great experience with more pros than little to no cons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanS,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Nice Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, but I miss the my old Beats Solo Pro’s ease of pairing with multiple Apple devices. I’m hoping these will last longer than the Beats (the noise canceling failed after two years with a loud buzzing in one year). I do appreciate the nice case the Sony headphones came with, and the cords should I need them. They are comfortable for a few hours, but then I need a break.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user359612, we're happy that you are enjoying our product! Thanks for choosing Sony. ~Earl