Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Solid noise canceling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for headphones ahead of a work trip that was taking me cross-country go help drown out the plane engines and ambient noises. Though it’s not perfect, it makes a HUGE difference and the neighboring sounds diminished by like 96% (personal percentage). Definitely recommend. They are an investment but so so worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lola, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Outstanding headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones offer outstanding noise cancellation, excellent sound quality, and long battery life. Highly recommended for music lovers and frequent travelers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HannahS, thank you for this outstanding review! We are pleased to learn you're enjoying the WH1000XM4 industry-leading noise cancellation technology and their exceptional sound quality that you can enjoy for hours thanks to the long-life battery. We really appreciate the recommendation! Thank you for choosing Sony. Best regards, -Jenn.
great for the price youre paying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones in the black color for myself and this color for my partner, they loved the color and the overall performance of them. the sound is great and the noise cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user999094, That's great! We're delighted to hear that you are was impressed with the sound quality and with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! -Craig
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound excellent. Battery OK, Noise canceling. I like this product so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldR, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying the sound quality and noise canceling of your new WH-1000XM4! Thank you for choosing Sony! -Carl
Perfect gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best birthday gift for my husband. He works driving and now walks hands-free and noise-free.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user343376,
Awesome! Thank you for the purchase and we're glad to hear that your husband likes the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
XM3’s younger, better cousin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i can’t tell you how many conversations my mother has had with herself while ive had these on in the car
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user383156, we're glad you and your mother are enjoying our product! Thanks for choosing Sony. ~Earl
So sound cancelling youll forget where you are
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dope sounds. 10/10. The app lets you change hearing settings if youre walking down the street vs sitting inside
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alix, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Sony Xm4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and very comfortable! The color looks white in the picture but in person it is more diluted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user371438, we're glad you like the your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Headphones keep me in the zone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for flights and long walks on the beach. They have engulfed me with my love of music. Clear crisp sound, that Keeps the world out! Have only one con: the bass could be a tiny bit deeper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skepticalme27,
Thanks for sharing your review and experience with the WH1000XM4. You do have the option to adjust the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Noise cancelation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelation, gives you a premium while wearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuhasD,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Headphone plug doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with good noise canceling. The headphone plug does not work unless I hold it pressed into the headset. Spent an unpleasant plane ride discovering that to watch a movie I had to hold one hand up the whole time pressing the plug at a delicate pressure for it to work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hawaii, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you like the comfortable fit and excellent noise canceling feauture, we regret to know you had issues with the headphone plug. This is usually not the case for our headphones nor the experience we want you to have. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son lives his headphones. They are much better than the cheaper model of Sony headphones he had before
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyG, thanks for choosing and purchasing our product. We're glad your son loves his new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thanks for choosing Sony! ~Earl
Sony Noise-Cancelling Over Ear -- Silver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These do the job. They charge well, cancel out surrounding noise and make music and meeting streaming seamless. The color is also perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks user465753 for the 5-star rating! We're glad that you are enjoying the noise cancelling feature of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first ever pair of headphones and I love them!! The sound is really nice and perfect for runs!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olivia, we're glad you love your new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, i love how they’re noise canceling, only thing i don’t like is they don’t have my favorite color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DezmenM,
Great! Thank you for your purchase and we are happy to hear that you love your Sony WH1000XM4 for having an awesome noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Aesthetic pleasing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Although i still hear a little bit of noise. But i love the color so it kinda makes up for it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user640190, we're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! ~Earl
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definetly worth the money. Great for the gym and just relaxing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user358277,
You made the right choice! We're thrilled that these headphones are perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
One of my best decisions purchase wise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are worth the money! The app makes them easy to understand and customize to my liking. Super comfortable and great for low activity workouts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user301197,
You made the right choice! We're glad that you like the dedicated app (Sony Headphones Connect), comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great if on sale even better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far except not quite as comfortable at the Bose QC35ii what few seem to nention is how these get quite hot after a short time. But, if thst doesnt bother you I recommend them. Sound quality is great and sobis the ANC and other features. From many reviews call quality is not as good as the bose. But i just need active noise canceling and comfort .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sirscott, Thank you for the feedback on your experience with your WH1000XM4. We appreciate your feedback about the fit. But, we're very happy to hear you're enjoying the excellent sound quality, industry-leading noise cancelation, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best NCA in the market, great audio quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones all around, NCA is particularly great in flights or inside the office to drown the annoying A/C running or the co-workers never ending banter. I'm super pleased with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shoshannah3000, we're glad you are enjoying the noise canceling feature and sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl