Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony best noise canceling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Noise canceling is a must of you are in a high Noise area like a plane. Programming is very cool in the app. Cons: after several "3 hours" pressure is felt needed break from it but a minute or 2 is all good again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yam25,
We're glad that you like the sound quality, noise canceling function, and the Sony Headphones Connect app. Your feedback about its comfort is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing noise-cancelling and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality from these is great over the wire and the noise-cancelling is as good as Bose. I took a flight seated right next to the engine on a 717 and as soon as the noise cancelling kicked on it was quiet enough to take a nap. My only complaint is the bluetooth doesn't always pick up calls correctly and I'll need to either reconnect or use speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ns1900, We are so glad to hear that you are happy with the sound quality and overall performance of the noise cancelling of your new WH-1000XM4! Installing the latest software of the WH-1000XM4 will help improve the overall performance of the headphones, Re-establishing the connection between the source device and the headset and selecting HFP or HSP for the profile will help resolve the issue that had with the WH-1000XM4. I hope this helps!
Regards,
Carl
- Pros mentioned:Sound quality
Awesome headphones.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation. Love it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Belle, we're glad to know that you love the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great. The sound cancelling is very good. They are easy to operate, take calls etc. well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Frank,
Great! It's nice to know that you are pleased with the noise canceling capability and how easy to operate your new WH1000XM4. It is really worth the price. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All is great it works as intended great quality!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Fantastic! We're thrilled to hear you appreciate the great overall quality and performance of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they look very nice and professional, noise cancelling is 100% effective allowing for focus and blocking out distraction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlexandriaD,
Nice! We're thrilled to hear that you can now stay focus on what you are doing, thanks to the superb noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Solid noise canceling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for headphones ahead of a work trip that was taking me cross-country go help drown out the plane engines and ambient noises. Though it’s not perfect, it makes a HUGE difference and the neighboring sounds diminished by like 96% (personal percentage). Definitely recommend. They are an investment but so so worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lola, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great headphones, especially for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love the option for ANC, and these headphones are great for it! Highly recommend, especially at recent sale prices!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexK, very nice! We're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Really
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancelation is great and the sound quality is even better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TommyM, Awesome! We are glad to hear that you are enjoying the sound quality of your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Even with them being an older model. At this price point and the quality! It’s amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayT, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Suppress the Noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about these headphones surpasses my expectations. The noise canceling feature is the one I use the most.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DayniahM,
Perfect! Thank you for your feedback and we are delighted to hear that our WH1000XM4 exceeded your expectations for headphones. It's nice to know that the noise canceling feature of our XM4 works well for you. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Headphone plug doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with good noise canceling. The headphone plug does not work unless I hold it pressed into the headset. Spent an unpleasant plane ride discovering that to watch a movie I had to hold one hand up the whole time pressing the plug at a delicate pressure for it to work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hawaii, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you like the comfortable fit and excellent noise canceling feauture, we regret to know you had issues with the headphone plug. This is usually not the case for our headphones nor the experience we want you to have. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound quality
Headphones keep me in the zone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for flights and long walks on the beach. They have engulfed me with my love of music. Clear crisp sound, that Keeps the world out! Have only one con: the bass could be a tiny bit deeper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skepticalme27,
Thanks for sharing your review and experience with the WH1000XM4. You do have the option to adjust the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! Easy set up! I also love how you can customize the sound as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hailey,
Awesome! We're thrilled that you like the sound settings and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good stuff, no issues here only good sound. A lot of money but pretty darn good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user519195, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great if on sale even better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far except not quite as comfortable at the Bose QC35ii what few seem to nention is how these get quite hot after a short time. But, if thst doesnt bother you I recommend them. Sound quality is great and sobis the ANC and other features. From many reviews call quality is not as good as the bose. But i just need active noise canceling and comfort .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sirscott, Thank you for the feedback on your experience with your WH1000XM4. We appreciate your feedback about the fit. But, we're very happy to hear you're enjoying the excellent sound quality, industry-leading noise cancelation, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Super great headphones, not the best for the gym.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been waiting to purchase these headphones for a long time and they are great and quality headphones. The touch control panel is a bit annoying at times, and it doesn't seem to be adjustable but you are able to turn it off. I do wish it was a tad more noise cancelling. I primarily purchased these to use in the gym which wasn't the best use for them BUT I bought covers for the ears that allow me to workout in them without ruining them. Overall, I am very happy with these headphones and I would recommend spending the money on them if you're looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielleH, we're glad you are happy with your new headphones. We're sorry to hear that you have an issue with the touch control panel and noise canceling feature of your Sony unit. For touch control issues, please follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html?search=touch%20control
If the effect of noise canceling is not sufficient, you can follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling%20
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best NCA in the market, great audio quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones all around, NCA is particularly great in flights or inside the office to drown the annoying A/C running or the co-workers never ending banter. I'm super pleased with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shoshannah3000, we're glad you are enjoying the noise canceling feature and sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
great for the price youre paying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones in the black color for myself and this color for my partner, they loved the color and the overall performance of them. the sound is great and the noise cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user999094, That's great! We're delighted to hear that you are was impressed with the sound quality and with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
So sound cancelling youll forget where you are
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dope sounds. 10/10. The app lets you change hearing settings if youre walking down the street vs sitting inside
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alix, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl