Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
The best hands down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever used. Sound quality as well as all of the functions. I have AirPods and bought those for my husband and I’m always stealing his headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Williams, That's awesome! We are glad that your new Sony wireless noise canceling headphones are the best headphones you have ever used. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and the no buttons. They do slip sometimes when working out but still great for running
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user945078, we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
sony m4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise cancelling, sound , and calling . Outstanding headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jburden78,
Perfect! Thank you for the feedback and we;re glad that you like the overall quality and performance of our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is very nice! 10/10 would recommend and would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user910681, Excellent choice! We are very glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing headphones for concentration or vibing!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great & amazing noise cancellation!! Finally splurged on these after seeing glowing reviews and do not regret :) So helpful for studying, concentration, vibing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rachel,
You made the right choice! We're glad that the noise canceling function is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Wireless Noise Cancelling Head Phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones and great value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandy,
You made the right choice! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Noise cancelation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelation, gives you a premium while wearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuhasD,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my daughter. She loves them, uses them daily and says that the noise-cancelling is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user360545, This is a great gift idea! We're so happy to hear your daughter loves them. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Upgraded to the Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for wife who was using first gen. wireless. She really was surprised how much better this Sony sounds and the effectiveness of the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelterInPlaceWorker, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
A1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice Great voice quality overall I like the noise cancellation feature I am Enjoying this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HiwateN, awesome! We're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation work’s wonderfully, still in the progress of getting to know how to work it and trying to figure out how I can adjust the volume so people on the outside can’t hear what I’m listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DureD, Awesome! We're very happy to hear you like the great noise cancellation of your new Sony WH-1000XM4. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony XM4 by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I would definitely recommend. Noise canceling is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user943194, Thank you for the great review! We're glad you like the excellent noise cancellation of your Sony WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
You need these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones great for the gym, great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, user105689! We're glad that you are enjoying your Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and noise canceling. Super comfortable!! Love, love, love!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user827164, That's great to hear! We are happy to hear that you love your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Sound quality
excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really really good headphones. they don’t hurt my ears and the noise cancelling is wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user829215, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Light Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is bothersome to connect every time to the app. before using it. But other than that they are light, comfortable and I am satisfied with the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review,
Thank you for telling us about your experience with your WH-1000XM4. We're sorry you've been running into difficulty. If this issue occurs, update the Sony Headphones Connect app to the latest version and connect the headphones again. If the issue still occurs, follow these steps and check if the issue is resolved after you complete each step.
1. Restart the mobile device.
2. Reset the headphones.
3. Initialize the headphones.
To reset or initialize the headphones, please visit this help guide link here: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
Despite your concerns, we're happy to know that you are overall satisfied with the exceptional comfort, amazing quality, and lightweight design of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellent headphones !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! It was a gift for my daughter and she absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user294580, This is definitely a great gift idea for your daughter! We're thrilled to hear that she loves the superb sound and noise cancelation of her new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Craig
Private office in a small box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good! Only cons I have found after extensive use over 2 years: * don't listen to good music that will make you sing along. Headphones does this weird thing where it constantly activates speak-to-chat and pauses the music when it hears you "talk".(festure can be disabled by holding 2 fingers on the outside of headphones, still annoying) * LDAC and multiple devices can not be used at the same time. * Connecting a macbook and a phone simultaneously does not work. It is an Apple problem after recent update. Macos does this thing where it never releases the Bluetooth connection. Any other operating system should be fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for taking the time to provide us with your feedback about your Sony WH1000XM4. At Sony, we are always looking to improve our product quality and features. We have noted your input about the speak-to-chat and multipoint connection issues and will be sure to forward this feedback to the appropriate department. Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
I well spend the money at bestbuy if i win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg theses are so awesome the sound is like ultra hd 8k in your ears and i love sony
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, JustinM!
That's nice! Thank you for purchasing our Sony WH1000XM4. We are very happy that you like the audio quality of your new Sony WH1000XM4. Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Best Headphones I've Ever Owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound absolutely amazing. I'm not a fan of the motion controls, but... eh, it is what it is. Otherwise they are the best headphones I've ever had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph