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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12615 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 12,615 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones..i would highly recommend this to everyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Krodbrian,
      Thank you for your recommendation and we're happy that you like our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noise cancellation great sound quality and aesthetic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user389122, we're glad you like the noise canceling and sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best thing ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are the best thing you wont need any other phones after buying these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelB, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good - Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good headphone. Nice build quality and noice cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good,
      Awesome! We're glad to hear that we were able to exceed your expectations with your new headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great! I think it is a little over budget but you get what you pay for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipL, That's amazing! We're very pleased to hear you're enjoying the great sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but hurt ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the noise cancelling is amazing. The case is great and the headphones felt nice. I noticed when I put them on they would push against my ears and I was hoping it wasn’t enough pressure to cause pain. Unfortunately the ear cups are not deep enough for my ears so they put pressure on them after a short while causing pain and I had to return them. I was really hopeful they would work for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hendueagle, we're glad you like the sound quality and noise canceling feature of our product. We're sorry to hear that you had returned your Sony unit. It is recommended to use slider to adjust the length of the headband for comfort. You may check this link for more information:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html

      We have our Support Team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We hope you consider Sony again. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice v nice excellent quality best sound nice looking great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Akbersumar,
      Great! We are celighted to hear your satisfaction with the sound quality and performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    GREAT PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product, out of all the others I've tried, most certainly is the most user accommodating. They have multiple modes and features with the headphones, and allow you to configure many of these features exactly to your liking, giving you the best experience possible regardless of what kinds of headphones you might prefer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ay2609, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling headphones ever! I use them while traveling and crying babies don’t bother me when I have them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heaphones, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - worth buying on sale! Great case and sound quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mel0n, nice! We're glad you like the sound quality of your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for noise canceling. Sound is good. Wish they were waterproof. Wish there was an easier way to skip a song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice Emily! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! You can use the touch control feature of the WH-1000XM4 to control your music. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and amazing sound quality. Great to block out noise as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jman,

      That's very nice to hear! We're glad that you're enjoying the sound quality and liked the comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise-canceling over-the-ear headphones, and they got it in the color I like the most

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PlaguerDoc, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and a nice touch to the ears too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user898551,
      Awesome! It's nice to know that you like the audio quality and the touch sensor feature of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound quality. its really comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user112373,
      That's nice to hear that you are like the sound quality and how comfort to wear our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphone is really dang good wow its good wow

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user260495, We are glad that you like your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. comfortable, great sound, noice cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeahL, we're glad you like the comfort, sound quality and noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So good!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality!! So easy to use too, love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user963745, Thank you for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphone has a great noise canceling. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JenniferP,
      Wow! We're glad that you appreciate the awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones On Fire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless, clear, high end sound that’s known by Sony sounding great in my ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user613712, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US