Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Prefer over XM5
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer this over the XM5 as it's foldable and easy to carry around. The noise cancellation on this is great, it provides me good time on many flights that I have been on. Battery is great as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuyT, Thanks for sharing your review on the Sony XM4 Wireless headphones. We're glad that you like the folding design and lightweight feature of the headphones. Enjoy and thanks for choosing Sony. -Craig
Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some challenges connecting via bluetooth at first, but once I figured it out, I am very happy with them. The sound quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
We could not be more pleased to hear that you are very happy with your WH-1000XM4 headphones! We're glad you worked through the initial Bluetooth challenge, and we're delighted you are now enjoying the excellent sound quality. Thank you for your review and for selecting Sony!
Regards,
Dominick
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, easy to use, and fits great! Highly recommend for the price point!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cory,
Thanks for sharing your thoughts on the WH-1000XM4 headphones!
We're so glad to hear you love the sound quality, ease of use, and great fit. It's our goal to make our headphones as comfortable and enjoyable as possible, so your feedback is truly appreciated.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
High Quality Features Delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones really do live up to the hype of other online reviews and customer feedback I reviewed prior to my purchase. Crisp clear sound with enough base to enjoy the songs but not so much that it drowns out the rest of the range. Noise cancelling is perfect for noisy rooms and can be used with variable ambient noise settings. The app is easy to master and it maximizes the headphone's features. The touch control on the headphone ear piece is sensitive and instinctively programmed. Within the headphone price point they are competitively priced, but I am glad I picked them up during the black Friday sales.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradleyK, awesome! We're happy to know that you are enjoying our product! Thanks for choosing Sony. ~Earl
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Comfortable to wear. Good package to store in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RobertF,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 30 hours of battery, a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time! We really appreciate the preference.
Thanks for choosing Sony, have a great day!
-DiegoV
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Momentum M2 before, was deciding between Bose 700 and this one, really like sound, decent call quality, light weight and comfortable, makes my ears sweaty though. However will see moving forward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGIL, you definitely made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Sony XM4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing clear sound quality with the comfortable fit. The padding and sound quality is absolutely amazing. The touch pad features on the side are a bit inconsistent but that is the only complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good, Thank you for your fantastic review of the WH-1000XM4 headphones! We're thrilled to hear that you love the clear sound quality and comfortable fit. We appreciate your feedback on the touch control panel and will use it to improve our products. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using things headphones for work and I will say it's worth the money. I use these headphones for work and and can say these headphones exceeded my expectations. They're comfortable and can be used non-stop for 8+ work days without causing any headaches, or sweat. The audio is crisp and with the app I can change the mode settings based on my location to see how much noise cancellation I want. The headphones come with a small travel case, aux cable (if you don't want to use bluetooth), and a charger. Con: The microphone isn't the best Pro: I have 4 budgies and have been able to block them out thanks to these headphones when I'm working!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M1234, Awesome! We're glad to hear that the WH1000XM4 has exceeded your expectations and you feel that it is worth its price! And good to know you appreciate the comfortable fit, excellent sound quality, Sony headphone connect app customization, and the added headphone case.
To ensure optimal call quality, please make sure that the firmware is up to date using the companion app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Stands true to expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast! does exactly as the description says it will do. Really cool showing friends and family the difference between normal headphones and noise-canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalbertoR,
It's great to know that the Noise Canceling feature is performing exactly as described, and we love that you're able to show friends and family the difference that premium audio technology can make.
Thanks for choosing Sony.
Best regards,
Eliab
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Excellent bass, yet clear vocals. I use it for rap music, but all other music sounds excellent. I am using them wired mostly, so I cannot comment on the use of the noise canceling yet. But I have tried it out, and it blocks out a lot of noise. Beautiful matte look in midnight blue. I love the case and accessories. The only issue I can point out is the top of my head hurts a bit from the headband after an hour use, but its not enough to knock a star off. The ear pads are very plush and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari, We are glad that you like most of the features and capabilities of your brand new Sony wireless headphones. Sorry to hear that your head hurts a bit after using the unit for an hour. You can always adjust the length of the headband according to the size of your head for a more comfortable wearing experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html.
WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
Best bass and comfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bass of all the comparable headphones on the market. Very comfortable to wear and good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pasdormi, Good to hear that you like the battery life, comfort, and audio quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones. I’ve bought several different bands but always come back to these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Amber!
We are delighted to hear that you consider the WH-1000XM4 to be great over-ear headphones! Your loyalty means a lot to us, and knowing that you always come back to the quality and performance of these headphones is the best compliment we can receive.
Thank again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Worth the Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones back in March, and they are amazing. The sound quality is clear and high quality; very well balanced headphones so far. Wearing them for an extended time is not much of a problem when it comes to comfort. The noise canceling feature is great for being in your own little world while listening to audio. This is also an amazing alternative to the more expensive, higher end headphones out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Calvin,
You made the right choice with the Sony WH1000XM4! We're glad that you are enjoying the sound quality, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best purchase of 2020
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic headphones. The earcups are very soft and comfortable. The headphones are not so tight that they hurt my head after a few hours. They are tight enough that they stay on securely when I move my head about, though. The headband's cushion is comfortable and don't flatten my hair. I've been wearing these every day for my 8-hour work from home days and can confirm that the battery life, sound quality, and comfort are top notch. Noise cancellation is excellent and even when I'm listening to quiet classical music I can't hear my family talk right next to me. Absolutely fantastic. Pairing with my iphone xr was a breeze with the matching sony headphones app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bommie,
Great! We're thrilled that you're enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Great sound and comfort.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and great comfort. The battery life is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshwinP, We appreciate the 5-star rating and we're glad to hear that you like the quality and battery life of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
the best headphones i’ve ever owned.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in the year that i’ve owned them, i’ve only had to charge them 5-7 times fully, and the battery life lasts soooo long. my little brother who does boxing also says they’re good at staying put while moving around (he does boxing, which requires a lot of movement), really impressive! looking to buy him his own soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello vonnie,
That's great! We're truly happy that you are impressed with the battery life of our XM4. Thank you for sharing your awesome feedback and for choosing Sony! - Marco
Flawlessly amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the headphones I have tried before, I can confidently say that these are the best, down to the sound, quality, and comfort, I use them for cadual use and also at the gym and they are just amazing. However I believe they are still a little pricey for the average person. Regardless, if you have the spare money to use on these you won't regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi G3O76, We appreciate your feedback and we are glad to hear that your new Sony wireless noise canceling headphones are the best you used, down to the sound, quality, and comfort. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ear buds but these Sony over the ear are much more comfortable for long wearing. Sound quality is very good! Battery life is extremely exceptional!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper! Glad to hear that you are happy with the sound quality, battery life and comfort of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are probably some of the best quality headphones I have ever owned. The sound quality is excellent, they hold a charge for a long time and the recharge time is quick. With that said, the included recharging cable is ridiculously short ( about four inches) You will probably have to do what I did and buy a longer charging cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrancoisB,
Thank you for sharing thoughts about our WH1000XM4. We're glad that you appreciate the excellent sound quality and battery life of our XM4. Your input about the charging cable is highly appreciated and noted. This will help us improve our future products. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, they close up nice to put away, Audio is amazing, don’t fall off my head while running. Highly recommendd
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing,
We're so glad to hear that you’re loving your WH-1000XM4 headphones! It's great to know they fit well and deliver amazing audio, even while running. Thanks for the recommendation!
Thank you for choosing Sony!
-Maria