Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Excellent battery life.. Comfortable .. easy to connect...Case is well designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kp717, Awesome! We are so glad to hear that you are happy with the ease of use, design, battery life and most of all the sound quality! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Battery life, Sound quality
Solid headphones that compete with others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were recommended to me by an associate. The battery life is amazing, lasting me through most of my week of business travel. The touchpad is easy to use to control volume and to skip tracks. The noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianPDX,
Great! We'er glad that you are pleased with the long battery life of our WH1000XM4 as well as the noise canceling capability and easy to use touch control panel. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great Headphones for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been dying to have these headphones and I'm glad I did. Even when I put them on without music everything is more quite. The noise cancelling is amazing I cant here anything or anyone and I don't have to turn to volume all the way up. The sound is crisp and clear and the headphone battery lasts for days which is amazing. Glad I brought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimusShift,
Perfect! We're thrilled that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable design, long lasting battery life, great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kentendo, Thank you for the 5-star rating! We're glad you like the comfortable fit, long-lasting battery life, and industry-leading noise canceling feature of your WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great audio quality! I like how with the app you can EQ them to whatever sounds best to you. Battery life is good and the noise cancelling works amazing. I wear them in the car a lot and they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KadB, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is amazing I use these to cut grass and other outdoor yard work, workout and use them when my boyfriend is yelling at his games and I really hear anything worth the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganE,
We are delighted to hear the noise cancellation on your WH-1000XM4 headphones is performing so well, whether you are cutting grass or tuning out loud gaming! We appreciate your feedback.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, noise cancelling did the job well. The sound quality is great, but the bass is a little bit too much for me personally, but it supports the Sony's app so it was fine. The DLSS Extreme didn't really "enhance" my experience, but it might be that I'm used to many kinds of headphones and compressed audio. Overall, it's a great product, but too many features that you won't even use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrTrinh,
Thanks for sharing your review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Hands down the best headphone on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, the best headphone on the market for it price range. Sony need to do more promotions for these headphone. Because the only reason I even known about these headphone is because it was compare to the new Apple headphone. Bose is good but it’s price range??? You better off buying two xm3. Xm3 is also good, this is better with the noise canceling and the headphone last a long time, it been 2 weeks now and it didn’t have to charge it yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenRock,
You made the right choice with these Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We do appreciate your feedback about promoting the product. Thanks for sharing your review and for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
I love this headphone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone. One of the best ANC headphone I ever own. Way better than the multiple Beats I owned. Really really comfortable to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RiverRunning! We're glad you like the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Pricey, but worth every penny !!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the 1000xm3 and thought they were great. These are an improvement on an already awesome product. Haven't tested battery life, but i haven't had to charge them since i fully charged them last. The sound quality is amazing, noise cancelling is top notch!( I tried the bose 700's as well. Nice, but not as good as Sony.) I see why they call it industry leading! Haven't been this impressed with headphones for a long time!! Definitely wirth every penny!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theory, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Excellent noise canceling and super comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headset. Great sound and the noise canceling is among the best I've used (compared to Bose and Sennheiser). Very comfortable and the fit sits right outside my ears. Pads can get a little sweaty during extended use, but that's a given with pleather pads. Love that the earcups fold down to sit flat. Build quality feels light, but sturdy if that's possible. USB-C charging is fast! Works well wired to a USB-C DAC for my iPad Pro, too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi venkman781,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Quiet Ears = Quiet Kids
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a direct correlation between how noise cancelling my kids headphones are - and how noisy they are to others. This keeps the noise in both them and their ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justgoing,
It brings us great satisfaction to hear that the noise cancelling and sound containment of the WH1000XM4 are making such a positive difference in your household.
The WH1000XM4 is perfect for maintaining that balance, as it features our Dual Noise Sensor technology to block out external distractions and precise voice pickup with advanced audio signal processing to ensure a high-quality experience for the listener and those around them.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Sound quality
Great sound 4 your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and sound quality. My 3rd pair they last easily 1yr- 1 1/2yrs. Unfortunately my last pair stopped charging. Sony offers a good warranty, however I use them daily and couldn’t wait so I bought another pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WiseShopper,
We are delighted you appreciate the great price and sound quality of the WH-1000XM4, and we truly value you choosing them for your third pair. We are sorry to hear your previous pair had a charging failure. Since you couldn't wait for a warranty claim, for future reference, charging issues can often be resolved by using a lower-wattage charger (like the port on a computer) or performing a soft reset by holding the power button while plugging the cable in. We hope your new pair provides you with many more years of excellent performance! Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort
Headphones you should try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are comfortable, function as they should, and have a long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Sandra,
Thanks for the great review and for the 5-star rating! It’s great to hear that our product has met your anticipated standards. We are sure their amazing Noise Cancelling Technology, and their comfortable and lightweight design will make you love them even more! With up to 30-hour battery life, they definitely are a game changer. Do not forget to download the Sony Sound Connect app to enhance the sound quality and the experience!
Thank you for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
AMAZING 10/10
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE these headphones, bought them months ago and they are still my everyday headphones. amazing battery life, amazing audio honestly there is nothing wrong with these headphones. they're even perfect for my healing piercings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaC, we're glad you love our industry-leading noise canceling headphones! Thanks for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Comfort, Sound quality
best NC Headphones !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my everyday Headphones!! NC is amazing, Sound quality is top notch. Touch interface is sometime a bit annoying but it will grow on you (still prefer physical buttons) It is light and comfy enough to stay on my head during 9to5 hours and extra. If you want to use this for mobile gaming , it works fine, I'm a hardcore player with PUBG mobile , this headset has been an extra help for my gameplay!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vince,
Thank you for the 5-star rating and we are glad you like the sound quality of the headphones for your games. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the M2s that I had and that is saying something. I'm not an audiophile but these headphones give a slight improvement in sound quality, interesting features like the one that detects if you have the headphones off and pauses your music. It's pretty comfortable as well and the noise cancelling is really good for when I need to study. Overall, these are amazing headphones and the sale made it even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied! We're glad that you like the noise-canceling feature, sound quality and comfort of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great on the airplane
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for long distance flights and they did not disappoint. Great noise cancellation to block out engine hum and surrounding people. Was helpful for reducing the sound of a crying baby. Also produced good sound quality for airline movies. I still like to use the cable to be able to connect without WiFi and it worked great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRoath,
We're so happy to hear your WH-1000XM4 headphones were a hit on your long flights! It's fantastic that our noise cancellation effectively blocked out the external noises – that's exactly what we designed them for. We're also thrilled you enjoyed the great sound quality for your in-flight movies and found the wired connection convenient.
Thanks for choosing Sony and sharing your positive experience. We hope your headphones continue to make all your travels more enjoyable!
-DiegoV
- Pros mentioned:Battery life, Comfort, Sound quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancelling quality; comfortable, works well, battery lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! We're glad that you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Best set of headphones I had
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been Through a lot of headphones and these are hands-down the best I’ve had. The noise Cancellation helps when I’m outdoors but the bass and the sound makes me feel like I’m in a studio. Definitely good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amillie, You've made a fantastic choice! We're glad you like the exceptional noise cancelation and the amazing studio-like quality of the bass and sound of your Sony WH1000XM4. Thanks for choosing Sony! -Sam