Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Better than Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I haven't gotten a pair of great headphones for 15 years, it was time to update my Bose. With every intention of getting another Bose I fell in love with the Sony. Comfortable to wear, easy to hard wire to your phone or i-pod or i-pad or to set it up wireless. Love the wireless and blue tooth capabilities. Sales rep was very helpful in getting me set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLBR, Excellent! We're glad that you like the comfort, ease of using wired or wireless, and Bluetooth functionality. We also appreciate sharing your excellent shopping experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
very good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect noise cancellation and good quality natural sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eduardo,
Thank you for choosing Sony!
We're thrilled you're enjoying your WH-1000XM4 headphones! It's fantastic to know you find the noise cancellation perfect and the sound quality natural. We designed these headphones to deliver an immersive audio experience, and your feedback truly reinforces that. Thanks so much for sharing your positive comments!
Best regards,
-Fred
- Pros mentioned:Sound quality
Don’t Sleep On These
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! These are so underrated. The Sony headphones are excellent without all of the flash. While they’re expensive, the investment in this product is more in sound and tech vs. the look. I’ve owned Beats and these are hands down much better than any headphones I’ve ever listened to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmackStL,
Thank you for the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
The only headphones I will ever own.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the grey/silver ones for 2 years and Its the only headphones I will ever wear and decided to get another pair for a relative and told me that these changed his life too. Overall, best investment ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HomeCrit,
Wow! Thank you for your purchase and for trusting us when it comes to headphones. We are very pleased to hear that you and your relative are enjoying overall performance and quality of your WH1000XM4. Thank you for sharing your feedback and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best noise canceling headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bluetooth audio headset. Best noise canceling headphones out there bar none. Everyone I show these to and have them try them are blown away on the noise canceling effectiveness of them. Only con is that you cant use them for gaming on a computer/use the built in mic at the same time (bluetooth limitation in general for stereo audio/mic usage at the same time)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akoi,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about using these headphones for gaming is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Great quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and design. Durable headphones that have lasted me a while.
I would recommend this to a friend- Pros mentioned:Sound quality
Best headphones for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to go for the best bluetooth headphones on the market and I am very happy with the purchase. My wife works from home and she needed headphones that can help her focus on her work. She consistently raves about not hearing me while I move around the house. If I try to call her name with her headphones on she has to take them off because she can't hear me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamboNate, We're glad to hear you feel that the WH-1000XM4 is worth its price! And good to know that you and your wife are enjoying the industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation and comfortable on the ear. The battery life could have been a little better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Awesome! We're glad you like the industry-leading noise cancellation and comfortable fit of your Sony WH-1000XM4. We also appreciate your feedback about the battery life. To ensure optimal battery performance, please follow the steps on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great audio control
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for the gym and they are super nice cause I can’t hear anything so I can stay focused but they also have a mode to be able to hear so they are super flexible and are overall a great choice for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelC,
That's nice! We are truly happy hearing your satisfaction with the performance of our Sony WH1000XM4. It's nice that you can concentrate to your gym sessions and listen to your favorite music at the same time. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Sony Headphones Rock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and excellent noise dampening. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreginGrandville,
We're glad that you're enjoying the sound quality, noise canceling function, and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
The Goat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hype is real. ANC is great! It doesn't completely shut the world around me, but i prefer it that way tbh
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarioU,
Thank you for the purchase! We're glad to hear that you like the industry leading noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great gift for music lovers!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend really loved them, she says they were better than my beats but more affordable than the Apple ones. If you are looking for a high-quality in-between check these ones out, the quality for music is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan,
Nice! Thank you for purchasing our Sony WH100XM4. We're glad that your girlfriend loves her new Sony XM4 and very pleased with the audio quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for recommending it! - Marco
- Pros mentioned:Sound quality
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Ambient noise is better than beats. Only one issue to use 360 needs a subscription.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannon,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying the Sony XM4 Headphones, particularly their exceptional ambient noise-canceling capabilities. We understand that the subscription requirement for 360 Reality Audio may be a concern for some users. We genuinely appreciate your support and hope you continue to enjoy your headphones! Thank you for choosing Sony. -Maria
- Pros mentioned:Comfort, Sound quality
Great noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Premium noise canceling great comfort. But bose better than Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Journal, good to know that you like noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Fantastic Headphones worth every penny.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am 80% deaf and am not able to read the fine print any longer. I listen to audible books, these headphones are the answer to transient sounds leaking around the seals of the ear muffs. I am extremely satisfied with these headphones, words cannot express my appreciation of these very comfortable and hearable headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaques,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Get them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The adjustment to different places and noise levels are phenomenal. The noice canceling is great, when I’m sharing an office for the day and really need to focus. I live in NYC and my commute has been so much more peaceful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QLee, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best noise canceling headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market in this price range. I also own Beats Studio Pros 3 and Bose QuietComfort 35ii. The noise cancellation is spectacular. The sound is very good as well. I also like that they give you the ability to modify the sound through their app. I got these when they were on sale for 249. Well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milhouse! we're glad you like the noise canceling feature and the sound quality of our industry-leadling noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony -Carl
- Pros mentioned:Weight
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy... will recommend highly. Very light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeslieD,
Thank you for choosing Sony!
We are delighted to hear that you are thoroughly enjoying your WH-1000XM4 headphones and appreciate their lightweight design. Your strong recommendation means a lot to us! We hope you continue to enjoy them to the fullest!
Best regards,
-Fred
Gift Friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for anyone looking for a new pair of headphones!
I would recommend this to a friend- Pros mentioned:Comfort
Yes! Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! So comfy to use on the airplane on a 14 hr flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, VictoriaR,
Thanks for the review and the 5-stars rating! It is great to hear how your Sony Headphones are meeting your needs effectively! With their modern and comfortable design, amazing sound quality, long-lasting battery life, and top technology Noise Cancelling feature, we hope you enjoy listening to your favorite tunes!
Thanks for choosing Sony, have an amazing day!
-DiegoV