Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality love them! Would 100% recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraA,
We're thrilled to hear you're loving the WH1000XM4 headphones! Enjoy every beat, every moment and experience with them. We highly appreciate your recommendation!
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Sound quality
Great Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, with multiple options on how you would like to enjoy music. Many compliments on the silver color. A little big to carry around for everyday use. Overall, a great choice for people who love listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
All by myself
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the bomb! I love them! Perfectly comfortable and the carrying case truly protects my investment. They have changed my air travel entirely. I love being able to escape from my busy world with so little effort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenW, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these noise cancellation wireless headphones for my boyfriend & he loves them. As do I he can listen to his music, watch his shows/movies on his phone or laptop and I don’t have to hear it lol. It’s great... He even talks on his phone & face time calls with the headphones. Love the silence. A win win
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loubunz, Excellent! We're glad to hear that your boyfriend loves his new noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
This Headphone is awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 is one of the best noise-cancelling headphone I've ever seen. Even though I am not a great fan of the Sony app, the sound is crisp, and noise cancelling feature is great. Easy to setup. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coolguy2017, we're glad you like the ease of setup, sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the vest headphones 8ve ever had phenomenal quality for 200 bucks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notaudreyhepburn, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Cons mentioned:Touch controls
Awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones great sound only thing is I feel like I have them turned up all the way too much and the touch to change songs etc is a little bit of a pain other then that there better the 1st gen AirPods and beats solo never liked beats always seemed to mess up on me also
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noslipcover,
Thanks for sharing your review and experience with the WH1000XM4. You do have the option to use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For optimum fit and comfort, wear the headphones properly and adjust the headband.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
One of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is one of a kind. I had a previous version of the same headphones and the small additions that they have made are worth it in my opinion. Is it enough for a year-to-year upgrade? That I am not sure, but for those that are on 2+ year old headphones, this will be sufficient
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bdog,
Thank you for the 5-star rating! We are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, great if your trying to close yourself from surrounding noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldB, Fantastic! We're thrilled to hear that you love the amazing features, excellent noise cancellation, and sound quality of your WH-100XM4. It's wonderful to know that your investment is worth it. Thank you so much for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy them. Price on sale was very good. The features and comfort are excellent. I find the sound could be more crisp. I'm not sure if I'm just having a hard time finding my preferred sound profile or if its the headphones. Adding base seems to wash out mid and high clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DadOf4,
Great! Thank you for your purchase and we are delighted to hear that you are impressed with the features and comfortability of your WH1000XM4. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is perfect for a noisy apartment. It doesn't remove every single sound, but heavy freight trains now sound like brisk winds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Holly, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great product so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far ive only had it for a day but awesome quality and sound I just wish they would make them more weather resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyH, we're glad you like the sound quality of our product. We appreciate your feedback regarding the resistance of your Sony unit. Be careful when using the headset in the rain or snow, or in locations with high humidity. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Awesome sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, features and totally awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsp83,
Awesome! We're glad that you're enjoying the amazing features of the headphones particularly the comfort and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony 1000XM4 is a must
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't knew that I needed until I wear it for the first time! It cancels my noisy teammates in the office. Now I can deeply focus in my job, get the task done and get out of there without hear any whispering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love ittt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a month, and in love with it so far. The noise canceling feature work wonderful for me. Best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, we're glad you love your purchase. Enjoy your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are wonderful, both sound and noise cancellation. They are replacing an older model WH-1000XM3, that broke just as the warranty expired. I hope these last longer, as they are the best for blocking airplane noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikee,
We regret to hear about what happened to your previous headphones. You made the right choice in upgrading to the WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony wh-1000xm4 headphones are amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation in these headphones are top notch. The sound quality in my opinion is unmatched. Excellent headphones would absolutely buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TedR,
Thank you for your purchase and for your feedback. We're glad that you are pleased with the amazing sound quality and superb noise canceling capability of our WH1000XM4. Thank you for choosing and trusting Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve had in a while, the only ones better are the upgraded version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipN, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the headphones during a ten-hour trip to Europe. Superb noise canceling coupled with easy access to the airplane's entertainment system made the flight a relatively good experience, much more comfortable than I have sufferied in the past. I recommend these Sony headphones unreservedly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrPang,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Proof that headphones are evolving very, very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound (well, of course), but sound dampening also works like a charm. You're shut off from construction sites, other passengers on board planes, trains, buses. Love the ability to cup my hand over the right 'phone and instantly my music turns down and I'm able to speak to someone who's addressing me. No fumbling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheListener,
Great! We're glad that these headphones are perfect for your surroundings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph