Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
Best gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I could buy, I gifted this to my sister and she loved it. She uses it everyday for her active work and at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, MarkH!
We are absolutely thrilled to hear that the WH-1000XM4 headphones were the best headphones you could buy and such a hit as a gift for your sister! It’s fantastic to know she loves them and uses them daily for both her active work and at the gym. We designed these headphones to be incredibly versatile, offering industry-leading Noise Cancellation and exceptional comfort for use in any setting.
Thank you again for choosing Sony to bring great sound to her day!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Nice headphones to have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Quality of the material seems sub par. Don't think this will last a few good drops
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamitoG, thanks for taking the time to write your review on the Sony - WH1000XM4. We are glad to hear that you like the Superior Sound Quality of this headphones! Along with the Premium Noise Cancellation, it allows you to hear every word, note and tune with incredible clarity. In regards to the quality of the materials, we appreciate this feedback and will be sure to pass it along to our development team. Thank you for choosing Sony, regards. -Dominick
- Pros mentioned:Sound quality
No Ragrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST HEADPHONES EVER LOVE THE NOICE CANCELLING OPTION. Def a good cop. Still learning the swipes for controls but overall def a vibe
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerikV, we're glad you like love the noise canceling feature. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I’ve ever experienced. The music experience when listening to these makes you feel like you’re having a private concert. These headphones are great for studying and traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaL, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible and durable headphones. They are incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Egor!
We are absolutely thrilled to hear that you find your WH-1000XM4 headphones incredible! We take great pride in engineering our headphones to be as durable as they are high-performing, so it’s wonderful to know they are standing up to your expectations.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great audio quality using my LG V35 as the source with LDAP Bluetooth. Noise canceling seemed OK but the real test will be when I fly with them next month. Haven't tried ising the wired connection yet. Only complaint that I am sure I can fix by tweaking the software is that the headphones are too sensitive and pause playing whenever you make a sound, even clearing your throat. I realize this is a feature to pause playing when you start a conversation but it is just too sensitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomC,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
A must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for air plane travel. I don’t hear a thing with all the noise around me. Got them at a great price over the holidays with the new model being released!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Marissa,
Great! It's nice to know that you can now enjoy your flights without any distractions, thanks to the awesome noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to items of similar price, this is a really great option for sound. I have some bose & beats headsets around the same price and I prefer these Sony’s the most.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpizzle, We are glad to know that you like the sound quality of your new Sony headphones compared to other brands. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Blocking off from Coworkers' annoying Keyboard!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones as I have inconsiderate coworkers who use Clicky Keyboard in the office. The noise cancelling effects work as intended! I can hear the richness of the music with this headphone too. Very satisfied so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coffeedrinker714, You've made an excellent choice! We're glad you're enjoying the amazing noise cancellation and great sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase ! Noise canceling feature fulfilled my expectation when using them at a local coffee shop. I could barely hear any outside noises. Also, the feature of using Bluetooth on 2 devices is convenient for those taking calls while multi-tasking on a laptop or other electronic device. The only con I can think of is the material used for the ear phones. If using for several hours, it does get slightly sweaty and hot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Bose 700 for over a year and now using Sony WH-1000XM4, mobile app of Sony is much mature, and it has lots of preset modes. Call quality of Bose is unbeatable, if your prime purpose of headphones is listening to music then I recommend go for Sony, I am sure that you won't regret.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gr8sai,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Better than before!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a reason why they call this the king! The new sensor that stops media from playing is sensitive enough where it doesn't feel like a gimmick. The only one wish I have is more control for the multi-device; there should be a switch in app to switch instead of having to disconnecting one of the devices. Other than that, amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparta617,
Good to know you enjoy the amazing features of the headphones like the Speak-to-Chat and wearing detection function. Make sure to turn on the [Connect to 2 devices simultaneously] on the Sony Headphones Connect app for a smooth multipoint function. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones. Noise blocking. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scoops, Thank you for sharing your review of the Sony XM4 headphones! We're thrilled to hear that you're enjoying an incredible listening experience, thanks to its exceptional sound quality and noise-cancelling features. Thank you for choosing and recommending Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Best headphones I’ve ever used!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound fantastic! The noise canceling is top quality. I am a truck driver. At night when my truck is idling, I put on reduce wind noise which is the notch before full noise canceling and I can’t hear my truck so it works great. Listen to the new album by Silk Sonic while wearing these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi T4L2012,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
mother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter really feels that it blocks out the noise while studying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelleM, we're glad to hear that your daughter is enjoying her new noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Ape over moon with headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ape buy banana-load of GME with diamond hand with steel ball like lord DFV. Smoothbrain ape like headset much, now ape buy GME in peace quiet no media sound and wait $69,420 then ape party hard like big banana time. Massive tendie party ape men and WSB.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiamondApesTil69420, Thank you for the 5-star rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Best in class
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for someone else who’s not as tech savvy, but she loves the headphones. They are built to last, and (while I have not listened to them) she says have great audio quality. The noise cancellation works exceptionally well, and automatically turns off when she and I have a conversation. Well done, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlee14, we're glad she loves our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
You will love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a long time Bose headphones customer, I bought these for my wife a couple of years ago and finally bought these recently. I LOVE them and do not miss my Bose.... great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith72360, we're glad you love our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Eish they had worked!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were lovely, comfortable headphones. Unfortunately they did not work with our TV and sound bar so they had to be returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynB, While we're glad that you like the exceptional comfort and features, we are sorry to hear that you've had some issues with connecting the headphones and your TV and soundbar. It's unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product. We hope you will consider Sony again in a future purchase. Thank you for the feedback. Regards, Jess
- Pros mentioned:Sound quality
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great. Charges only when turned on first and difficult to connect to other devices. Overall good product tho.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MackK, Thank you for your review. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony! -Carl