Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
SONY HEADPHONES
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones great sound and great for the gym !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackie, fantastic! We're extremely pleased to know that you love your WH-1000XM4, especially when using it in the gym. thank you so much for the perfect star review and for choosing Sony! - Romeo
spin instructor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my headphones! will recommend to others for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ConnieV,
Thank you for choosing Sony!
We're elated to hear that you love your WH1000XM4 headphones! Your recommendation means a lot to us, and we’re delighted that they’re making a positive impact on your listening experience. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
Best headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation headphones I ever used before I’m coming from beats studio 3 and Bose and out those two these Sonys are amazing great build, amazing sound and many great features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! I'm very satisficed because I didn't have any connection or batery problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarinaB,
That's awesome! Wea re very excited to hear your satisfaction on the connectivity and battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Great noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for noise canceling to block excessive dbs from amplified music near by. They work great! Cut about 80% and a good % of the base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliaM, Awesome! We're glad that you are enjoying the noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best on the market.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality on these headphones is insane!! Glad i decided to me the switch from beats. my ears are glad too! Hands doej some the best headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb, Amazing! We're very pleased to hear that you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The best I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned great headphones, until now! The sound is amazing, but the noise canceling is what makes this headphones GREAT! I highly recommend this, especially for students. When I study, I put this on and I can't hear a thing, not even when the air conditioner kicks on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cass, we're glad that you found the perfect headphones for your needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
seems too big for my head, but it'll do.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only get's 4 stars cause I'm not sure the adaptive Noise Cancelling automatically "adapts" to the current noise levels. Sometimes I have to reset the noise cancelling by turning off and on, then it seems to block out more noise. However, it is better than Bose noise cancelling blocking out more of the upper midrange.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterHugh, We are so glad to hear that you are happy with your WH-1000XM4. If you feel like the noise canceling is not sufficient, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very important device when I travel by air. One of the best headphones on the market. Had it for over a year now. My friends love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are great they cancel all noise when I wear them out and when I’m listening to music or watching movies on my iPad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OliviaW, we're glad you are enjoying our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Great For the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not going to be as good as the XM6, but the returns are deminishing for the price. This is a good "budget" idem.
I would recommend this to a friend- Pros mentioned:Sound quality
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect for the gym and studying at my college library. I love the quality for the price! I eould highly reccomend yo my friends!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Holder5pack,
That's great! We're happy to hear that you're enjoying the headphones for your gym and studying. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Comfort
best headphone purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfy. i didn't like using headphones much before until i came across these. i can wear these for hours!!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Sherlyn, We're glad that you are enjoying your new headphones. We appreciate your feedback. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
best headphones i’ve ever worn
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for travel, the gym, or just hanging around the house. you won’t be disappointed with these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello benjamin,
Great! Looks like you found the perfect travel and gym companion with our WH1000XM4. We are truly delighted to hear that you are enjoying our XM4 headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sound Proof From The Quiet Storm
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My college student loves this b-day gift I purchased for her returning to college for her 2nd year. Excellent quality and awesome sound proof.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarlonP, thanks for choosing purchasing our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Battery life, Sound quality
Excellent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. I do experience lag when connected to the tv to watch movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
We're glad that you like the sound quality and battery life of the headphones. It's unfortunate that you're experiencing delay or lag when watching movies. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games. Thanks for sharing your feedback and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Amazing Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and an amazing gift. I gave this to my girlfriend for her birthday and she absolutely loved them. I tried them for myself, and I can assure you that these are 100% worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone purchase I ever made The noice cancelation isn't perfect, but it's close. The bass is the smoothest I've ever heard, and I was not very picky, but I will never expect anything but the quality I get from these! Would have spent 500 easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xavier,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little time for me to figure out how it all worked, but I LOVE these headphones. Very functional, cancels the noise enough for me to focus and I can use them for so many things. I wanted a good brand and product. I got what I was looking for , in spades.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountainlight, we're glad that you're able to figure out how these work. We also appreciate that you love functions and features of the WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Love these things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound wonderful. I love cut off feature while using at work. Noise canceling makes you feel like your in a orchestra by yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maury,
That's nice to hear that you are enjoying your Sony WH1000XM4 for its wonderful audio quality and how it makes you feel you're in an orchestra because of its noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco