Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
BEST HEADPHONES
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely the best headphones i’ve ever gotten i use them for everything the sound is absolutely amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emeli, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones I’ve ever owned. Noise cancelling works well. Sound quality is insane. Love
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahM, we're glad you like the noise canceling feature and sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, quality and value is good, I would not use other headphones, specially in airplanes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tioscott, We're happy to hear that you're enjoying your WH1000XM4. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! I'm very satisficed because I didn't have any connection or batery problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarinaB,
That's awesome! Wea re very excited to hear your satisfaction on the connectivity and battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Certified Bussin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones with excellent noise canceling, I’ve had these headphones for over a year and used them almost every day and they have held up great.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, CalebS! We're glad that you are impressed with the Sony XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great sound and long lasting battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I upgraded from the mx3 because of the ability to connect two bluetooth items at once. To my untrained ear they sound really close to the mx3 which isn't a bad thing at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lutch, Excellent! We're glad that you are enjoying the sound quality and battery life of your headphones. We also appreciate upgrading your XM3's to our XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Love these things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound wonderful. I love cut off feature while using at work. Noise canceling makes you feel like your in a orchestra by yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maury,
That's nice to hear that you are enjoying your Sony WH1000XM4 for its wonderful audio quality and how it makes you feel you're in an orchestra because of its noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Technology at it's best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it, especially on sale. The most advanced Bluetooth wireless NC headphones I ever owned and as usual SONY knocks it out the park. The fact that these can AUTOMATICALLY SWITCH between two devices connected at the same time is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimmyJam, Great! We are so glad to hear that you are happy with the overall performance and multi-point feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
Quality Headphones with Extraneous Features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't consider myself an audiophile, however, I do not think these headphones offer the greatest sound for the price range. It offers many touch control features such as being able to lower/higher the volume with a stroke of a finger, disable noise cancellation by hovering your hand over the right earphone and many others, but I did not see myself using these features often. Some things I think are important to point out: These are primarily wireless bluetooth headphones in that they need to be connected via bluetooth to be able to modify and get the enhanced audio quality settings via their app. If you use these headphones strictly wired, the audio quality is noticeably worse. This does not seem like too big of an issue for me since they charge relatively quickly. On that note, these headphones cannot be used while they are charging. With that being said, I still enjoy these headphones, but if I had the option to buy these again, I think I would probably choose the Bose QC35 that are available for around the same price since I have had a better experience with Bose overall.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raspucian,
We appreciated your in-depth review of the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise-cancelling quality. Nice color as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, user504367! We're glad you like the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
The best headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, I also use it for playing video games and listening to music (Incredible sound that it makes all the noise around it disappear, and you end up with an incredible experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whattalol,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, I also use it for playing video games and listening to music (Incredible sound that it makes all the noise around it disappear, and you end up with an incredible experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whattalol, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony- WH- 1000XM4 Review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Easy to use, they connect to your mobile via bluetooth flawlessly and they sound fantastic! I have a large head and they fit with ease due to the adjustability! Also, I love the color! I can't say enough good things!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fergman, we're glad you love the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphones I've owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 360 audio. Too bad I can't have this for all the music that I have. But without the 360, the sound is still very good. And I use it for video conferencing calls on PC and it's superb. This one has everything that I want. I can't ask for more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankieY18, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones especially the 360 reality audio. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
The best!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones are simply the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prez,
That is fantastic to hear! We are thrilled that you feel the WH-1000XM4 Wireless Noise-Cancelling Headphones are simply the best! It’s the combination of our industry-leading Noise Cancellation, exceptional high-resolution audio quality, and comfortable design that makes them a favorite for daily listening, travel, and focusing. Thank you for choosing Sony for your listening experience!
Best regards, Eliab
- Pros mentioned:Sound quality
Birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise canceling and sound. Gift for my granddaughter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaB,
We're so glad to hear the WH-1000XM4 headphones are providing good noise canceling and sound, and that they were a great gift for your granddaughter. We hope she enjoys them immensely! Thanks for choosing Sony.
-Eliab
- Pros mentioned:Weight
Better than airpod max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just an average user. Dont have super hearing, so i think this is better because of light plastic weight. Althougt some think light weight plastic felt cheap but i rather wear something light weight with quality than something heavey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality you really feel the music thanks to the various options of sound you get i use them when i go to the gym or when i need to study and focus on what im doing, they look and feel great and the app is really easy to navigate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi javi23, Great! We're glad that you like the sound quality and ease o using the app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Works for concussion headaches
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mom after she had her concussion. She’s enjoyed them for 3 years and they still do the job. Looking to get myself a pair soon!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikalaH, thanks for choosing and purchasing our product. It is good to hear that you mom is enjoying her WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always wanted a pair of over ear headphones and this was it. This was what I’ve always wanted. I bought these because they are highly regarded as having the best anc on the market. I believe this to be pretty accurate and the sound is also amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Exceptional, You've made an amazing choice! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and great sound quality of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam