Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10210553
Customer reviews
Rating 4.7 out of 5 stars with 12583 reviews
(12,583 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lovely Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They do not disappoint. I wish I had bought them sooner.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin,
That's fantastic to hear! We are so glad you love the WH-1000XM4 headphones and are enjoying the experience.
Thanks for choosing Sony. Best regards, Eliab.
Rated 5 out of 5 stars
Value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ever value for money and high use case for day to day use.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DhairyaS!
Thanks so much for sharing your feedback on the WH-1000XM4. It's wonderful to know that they are proving to be a great investment for your daily life.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Excellent headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Good noise cancelling. Comfortable. We'll made and sturdy.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality very good overall. When noise cancellation is on things like wind or ac can cause weird scratching noise, but otherwise noise cancellation is very good and the auto adjustments based on situation are very cool.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kb123, Thanks for sharing your experience with the Sony WH1000XM4 Wireless headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Outstanding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones I’ve ever had, if I could rate them higher that 5 stars I would.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielD,
Perfect! We're thrilled that you are having a great experience with these headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love how good these make silence sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOOOOOOVE these headphones. They are sleek they sound amazing the noise cancelling works so so well def happy
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaitlynH, we're glad you love the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen when i tell you these are noise eliminating im telling you nobody could get my attention without tapping me 30/10 would buy again
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Said, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Wireless Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound output is rich and you'll never miss a bit!! Brilliant headphones!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nash, we're glad you like the sound quality of our product! Thanks for choosing and purchasing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Totally worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to drown out the noise of life while doing homework and it definitely gets the job done! These were able To silence the noise In a home of 4 kids, two dogs and a restless husband! Totally worth the investment!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leecat30, Awesome review! We are glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
So great I bought another pair.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase second time buying these headphones. Gave my first pair to my brother that I had for 3 years.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jodian,
Wow, that's great! Thank you for trusting Sony and we are grateful to have you as our customer. We're happy that you are enjoying your second WH1000XM4. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony WH M4 Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, great sound quality, easy to use, only shortfall is the microphone isn't good
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZackR,
Thanks for the feedback. It's nice to know that you appreciate the audio quality of our WH1000XM4 and its performance. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Solid Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product from Sony. Noise cancelling is wonderful and the controls on the earphones are easier to use than our Bose QC45's. Taking away a star due to not being as comfortable on the head as the Bose.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alicia,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling and user-friendly functions of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband to your needs.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can only hear what you’re listening into! Blocks all the noise around you and that’s what I need!! Pretty cool!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LissaT,
That's awesome! Thank you for your purchase and for sharing your review. We're glad that our WH1000XM4 did its job in blocking unwanted noises so you can enjoy your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The battery last a long time. Audio is amazing.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
We're glad that you like the battery life and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Very good value for the product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift and they love it. The ANC works too well! Couldn't hardly hear anything.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlexH,
What a perfect gift! It's nice to hear that they love your gift and appreciate the ANC of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfection for the Ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most awesome noise canceling headsets ever! I can switch from multiple devices with ease. I love listening on my iPad and then on my iPhone and on my iMac. Sound quality beats anything I could imagine
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wisdroneflyer, that's amazing! We're delighted to hear you're enjoying the multipoint connection feature and excellent sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sexy wexy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yea they sound good, dont doubt yourself. Get it. You know tou want it. Wait for a sale. Thats what i did. Though they put a goid pressure on my ears maybe its the ANC or just me with poop ears. They good overall sound sexy.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BlackMan99,
Thank you for the positive feedback regarding the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headset is as good as Bose. They are very comfortable around your head and at the same time light.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosZ,
Thank you for your purchase and we are delighted to hear that you are satisfied with the sound quality and comfort our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony XM4 review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely riveting sound quality. I use them almost everyday during my walks to class.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasB, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound or no sound, you decide!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality of these headphones! They're also perfect for drowning out noise while I'm reading.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianB, Awesome! We're thrilled to hear you love the sound quality and excellent noise cancellation of your Sony WH1000XM4. Thanks for choosing Sony! -Sam


















