Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing and really comfortable, i am so glad to buy this model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeyedehmasoumehS,
That's great! We're glad to hear that you like the comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very comfortable wearing it while trucking. It kept the road noise away from my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, TruckDriver! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
silverness
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, Sweat will slowly damage ear puffs. Battery not to lasting. Connecting is a struggle at moments. Other than a few electronically flaws great comfortless.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great noise cancellation. Sound is good. However mic could be better
I would recommend this to a friendBrand response from SonyListens
Posted .HI FerrinA, Great! We're glad that you like the sound and noise canceling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best headphones !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality ! These noise canceling headphones work absolutely amazing !
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KellyS,
That's nice to hear that you are amazed with quality and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews and had my doubts about the hype but was not disappointed. Noise cancellation is awesome and each day these begin to sound better and better as the drivers break in
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BandDad, We're glad to hear that you are satisfied with the noise cancelation of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! We love these headphones and all the features they have to offer
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Haley,
Thanks for sharing your thoughts on our Sony WH1000XM4 and we are gladly to hear that you are satisfied with sound quality and awesome features of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable to wear for hours. The noise reduction and cancellation is similar to sets on that price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeFL,
Great! We're glad that you are enjoying the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Perfect for long flights!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and the noise cancelling on these do wonders Everytime I have to fly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertP,
Nice! Thanks for purchasing our Sony WH1000XM4. We're thrilled that you are enjoying your flights. Thanks to our XM4's superb noise canceling capability, it blocks all unwanted noise. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and clear sound for the sale price. Will purchase more for the holidays.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronda,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony noise canceling headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed these so far. Wonderful sound quality and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beta, we're thrilled that you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
work from home solution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister drives me crazy with her loud voice during her meetings and these headphones are solace. I still have to ask her to be quieter but the headphones help me be way less irritated with her.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Bose and Apple, but nothing beats these headphones for the sound quality. I was skeptical to begin with, but after putting these on, I can honestly say that I am a believer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iowaphish, You've made an excellent choice! Thank you for the awesome feedback. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. -Sam
- Pros mentioned:Sound quality
best noise canceling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These must be the best set of noise-canceling headphones I have ever owned. They are not very fancy looking like bose or Sennheiser , but they definitely make up for it with just overall capability.
I would recommend this to a friend - Pros mentioned:Battery life
Good products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supper good sound cancellation battery can last for at least 3 days uses
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizzie, awesome! We're glad you are enjoying the our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Fabulous noise cancellation - great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow - these sonys are worth it. The noise cancelling features are amazing and the updated speaking detection is amazing. What a great upgrade from my older model!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jmed123,
You made the right choice in upgrading to the Sony WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Super nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice and comfortable headphones!! It's also compact and good for traveling or anywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShanT,
That's great! We're happy to hear that you like the comfortable and compact design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great headphone and noise blocker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone and noise blocker. The sound quality is great and would recommend it to anybody.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stocktonian,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you're enjoying the sound quality and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!
-David
- Pros mentioned:Sound quality
Sony perfection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality prefect for the person who gets overwhelmed and blocks out the real world excellently
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianR, we're glad you like our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Great noise cancelling headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I use them at work and at home. My only complaint is that if I lay down to watch tv with them on, I sometimes push a button to turn them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JBFW, Fantastic! We're very pleased to hear you love the great noise canceling feature of your new Sony WH-1000XM4. We appreciate your feedback about the unit accidentally turning off while you're laying down. You can temporarily disable the touch sensor control panel by going into the Sony | Headphones Connect settings. Tap the [Touch sensor control panel] switch on the Dashboard to switch the setting between [On] and [Off]. REF: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935912.html
Should you need further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam