Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ! Would recommend for noise cancelling. Great on recent flight !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinS, we're glad you like sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Great pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and great sound quality. I did have a few issues with the connection but overall great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello acportillo23,
Thank you for leaving your review and we're glad that you are satisfied with the overall quality and performance of our XM4. We apologize if you are having some connection issues. If you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Additional Information regarding your experience with your WH1000XM4.
We are more than happy to assist you.
Sincerely,
Marco
- Pros mentioned:Sound quality
Great, actually outstanding.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, probably the best for the money. Adjust EQ for best sound, lifeless without doing. Once dialed in, superb. Speak to chat feature rocks..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer, thank you so much for the 5-stars rating! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality and amazing features of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset noise cancelation is great easy setup for pairing on Iphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianS, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. They have great sound and the noise canceling is awesome. The blue color looks really good too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dp397. Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones money can buy, you hear instruments you’d never hear is regular headphones such amazing quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and definitely worth the price. Just hope it lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, AcesFly! We're happy to hear that you are impressed with the quality of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing with noise canceling. The sound of this headphones are awesome. Im in love with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradleyM, Awesome! We are glad to hear that you are happy with the noise canceling and sound quality of your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Cans.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless noise cancelling headset i have purchased. Love it over the Bose for sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, Thank you for the 5-star rating! We're glad you love the great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Get it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best purchase I have ever made! Such good quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZaneC, That's awesome! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Sony WH-1000x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have an amazing feel when you put them on and the noice cancellation is excellent and the well built features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Awesome! We're glad that you like the design, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Easy to use and the sound is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. They deliver great audio and the ANC is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond,
Perfect! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound is great and quality is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi resolution2021,
Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
You'll never be able to fly without it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just before getting onto a long haul flight and honestly I couldn't hear any turbulence or engine sounds. It's truly an amazing set of headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Very Happy with my Sony WH-1000XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, and the features are excellent and very useful especially in this price range. This is a very high quality audio product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, Glad to hear that you are happy with the sound quality and features of your new WH-1000XM4 headphones! If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
- Pros mentioned:Sound quality
The hype is real
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with these. I've had Bose for some time, and the noise canceling on Sony is much more natural. Got these for $248.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sebastian,
You made the right choice with the Sony WH1000XM4! We're glad that you like the noise canceling function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
FANTASTIC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best, do not go to Bose, do not get the M3's, get these, they are significantly improved, particularly within the noise cancellation department.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaestroOrange, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace my headphones. After researching, these Sony’s had excellent reviews. They sound great and do a wonderful job with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bertysqueen1,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound and feel. Only drawback compared to Bose 700 (for my use) is the overall build quality. That’s not to say the XM4 is built poorly. The material feel doesn’t fit the price, but is still reliable and put together well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trenton,
We're glad that you like the sound quality and comfort of the headphones. We do appreciate your opinion about its design. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph