Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Jimmy.mejia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal ,best sound and i like how easily to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Great headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, very comfortable and loved how simple it was to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaelT, Thank you for the positive review! We're glad you love the comfortable fit and ease of use of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the best noise canceling headphones on the market satisfied with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanM,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product very good no problems works very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mac2020,
Thank you for the fantastic review! We appreciate you taking the time to share your positive experience with the WH-1000XM4 headphones.
We are delighted to hear that you find them to be a very nice product with excellent and consistent performance. Our goal is to deliver an exceptional, hassle-free listening experience, and your feedback is the best compliment we could receive.
Thanks for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality
Loving the noise cancelling on the plane
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had the XM3s. This is a newer model. Same weight and features but the sound is better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moose, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Expensive but great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the WH-1000XM3 as well, and the difference is noticeable Incredible thing these headphones. I couldnt be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cdc690, We really appreciate you being a loyal customer and helping to share the word about us. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and great noise cancellation especially while music is playing. They move a little when I move my head, but good for stationary use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talia, we're glad you like the sound quality and noise canceling feature. We're understand your feedback regarding the fit of your SONY unit. Adjust the slider of the headphone for comfort. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been a godsend while I'm working from home! I tend to wear them into the evening as well (noisy neighbors) and they're very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richie,
Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and nice sound quality , helpful to study.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaL, We are happy that you like the sound quality of your Sony wireless headphones and that you are comfortable wearing them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
XM4 headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision i make to purchase this headphones. When you go with Sony you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goma,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Very content with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are by far one of the best I’ve ever experienced!!!Very happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madden73, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones, this is my second pair for a present. I’ve had my pair for a year and I’ve probably charged it 5 times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke,
You made the right choice! We're glad that you like the battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones, great, light, and extremeley comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanD, Awesome! We're glad that you love the comfort, quality, and lightweight-weight design. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Long standing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted two years and still Going strong! Good quality sound & durable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lone. Great! We're very pleased to hear that your Sony WH1000XM4 have provided a reliable performance for two years and still going strong. And good to know you appreciate the excellent sound quality and durability of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter finally wait to get this promotion. Like the color and quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sheila, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i wanted perfect sound and great noice canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelbyDee,
That's good to hear! We're glad that you found the right headphone and that is our Sony WH1000XM4. We are truly delighted that you are pleased with the audio quality and noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones I would say better than Bose best nosie cancelling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HitenS, Amazing! We're very pleased to hear you appreciate the top notch noise cancelling feature of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound cancelling headphones. For zoom meeting, or listening to music, shows, podcasts, etc. The sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeDeLe, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for school and honestly it’s so good at blocking out unwanted voices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apple, Thank you for this amazing review of your WH-1000XM4. We're glad to hear you love your WH-1000XM4 and you like its exceptional noise cancellation. Good to know that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
For cell phones only. Do not buy for desktop.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youd think a 300 dollar headset would work good with pc it doesnt. All of the audio sounds like trash when you use it on the desktop. Its only redemption is the quality of audio difference is so drastically good when using on cell phones only. The app is crazy hard to use as well. The headset has a hidden touch sense button on the right side of the headset that is easily touched to activate its function which puts the headset into call mode... the only way to disable the hidden touch button is to use the app and program it to be disabled. The wireless range isnt that good either you can about 15 feet before the signal starts cutting out on Bluetooth which is a shorter distance then a ps4 controller which has an average range of 25 feet. Also made by sony. The battery life is solid tho so if you want a long lasting headset this is the one. You can go like 16 to 20 hours on a single charge sometimes longer depending on use. I am severely disappointed in this purchase since i only wanted a new headset to use for my desktop.
No, I would not recommend this to a friend