Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Pretty Good Headphones if on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good but i wear glasses so they do hurt after wearing them for some time. The app is a bit slow at times but overall im satisfied with the headphones when i have my glasses off.
I would recommend this to a friendSony Noise Canceling Headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet set of headphones and great noise canceling feature. Would certainly recommend to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scottie, Awesome! Good to know you like the great noise canceling feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! -Sam
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones Great noise cancellation and good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Fantastic! We are so happy that you are satisfied with the amazing noise canceling feature and exceptional quality of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
SONY Wireless Noise-cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thew only problem is the charging cord. It is TOO SMALL, not long enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraT, thanks so much for the feedback!
We absolutely appreciate you bringing up the charging cable length. We understand that a short cord can definitely be inconvenient when you're trying to charge your WH-1000XM4s away from a power outlet. We take feedback like this seriously as we continuously look at ways to improve our products.
Thanks for choosing Sony and for your feedback.
Sincerely,
Estefany
Too good!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I still have this same pair of headphones and it’s been 4 years. Very durable and for the prices they’re on right now is a must buy item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronaldouvas, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design! Best headphones ever. Everyone should own them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxwell, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a game changer, they have an awesome sound quality and smart features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SurfaceLaptop, Wow! We're very pleased to hear these headphones has been a game changer for you, and you're enjoying the outstanding sound quality and overall features of our wireless industry noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Thank you for choosing Sony! -Jess
Perfiect gift for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and excellent sound right out of the box. Exceptional noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Headphones,
We appreciate the 5-star rating and we are glad you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Money well spent. Best headphones I’ve owned. Will buy Sony again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonySatisfied,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I use it all of the time on plane rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tealsteak, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best over ear headphones I’ve used!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had beats, AirPods, AirPods Pro’s, these headphones hands down kicks all there butts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JNash,
Awesome! We are glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
The best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ed22, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and worth every penny! Quality of sound is amazing and noise cancellation is perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runner,
Great! We're thrilled that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Nice Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the MX1. Call quality is good. Sounds great. Effective noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonC,
Great! We're glad that upgrading to the WH1000XM4 was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, got it at a great price and love the noise cancelling on these sony headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi anbuhunter, thank you so much for the 5-stars review! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality of our newest industry-leading, Noise Canceling headphones WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony!
- Romeo
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they say noise canceling these are really noise canceling put them on you can’t hear a thing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mattthew,
Awesome! Good to know that you're enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Noise cancelling is better than its competitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this replacing Bose NC-700. This is better when it comes in noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond, We're glad to hear that you chose WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for choosing Sony! Jay
Definitely one of the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have some of the best sound out there and definitely all the features you might want.
I would recommend this to a friendGreat bluetooth heaphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best thing about these headphones is the ability to be connected to two devices at once. This means that there's no need to reconnect the audio based on which device you are listening to. It is able to auto-connect depending on which device has audio playing. Downsides: ears are sweaty after long-termed use. Noise cancellation is not complete noise cancellation, some noises still come through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User,
We're glad that you like the multipoint function of the headphones. Your feedback about the comfort and noise canceling function is greatly appreciated. For optimum fit and comfort, make sure to adjust the headband of the headphones.
For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound. No issues with skipping, disconnecting, etc. Sound canceling works very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dominic,
Awesome! We're glad that you're having a great time using the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph