Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great Great for long flights Best headphones I have owned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saml, we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Second pair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, i ran the last pair into the ground because i used them all day everyday for the last couple years. Had to get another, opted for the xm4 again instead of of the xm5 for the folding. I don’t regret that decision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gregphomet,
Wow! Thank you for your second purchase. We are pleased to hear your satisfaction with our WH1000XM4 that made you purchase again after your first pair. Enjoy and thank you for choosing Sony! - Marco
Plane use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used on plane trip to Hawaii engine noise was hardly interfered with sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gjs1,
Great! We're glad that these amazing headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Mrpa96
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the Best they have the Best Battery Life, I give Them 5 Stars ⭐️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrpa96,
Great! We're glad that you are enjoying the battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A great product made even better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the XM3, these have some much wanted features that make these even that much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TigerTitan,
We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling for sure Kid loves this and says a lot of improvement from previous model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momo, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound incredible. Love the way they look too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, Thanks for the feedback. We're glad you love the headphones and the way they're designed. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. Amazing noise canceling headphones and I’m a very satisfied customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamesindy,
We're glad that you are enjoying the amazing features of the headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony Wireless Phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best noise-cancelling headphones I have ever tried for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louie, We are glad to hear that you are happy with the noise canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
unbelievable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unbelievable sound. best headphone purchase I’ve made. Sound quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonicarediamondbrush,
Great! We're glad that you are enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Good for everyday use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and comfortable. ANC function is excellent. Sound quality leaves has room for improvement. Sounds a bit muddy compared to the Shure Aonic50
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User0, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't tried it yet, please download the Headphones Connect app, it has an equalizer—which can be customized to fine-tune your music.
Thank you for choosing Sony! Erin
The best you can get
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great and the noise canceling is top notch. You can't go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mavstar, Thank you for giving the WH-1000XM4 a perfect rating! We're thrilled to hear you like the sound quality and noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your feedback! -Sam
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them for running and I really enjoy the noice canceling when I’m watching a movie with them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive review of the Sony WH-1000XM4, KDAWG.
We're delighted to hear that you love them for running and enjoy the noise-canceling feature while watching movies. Your feedback is incredibly important to us, and we appreciate you taking the time to share your experience.
Thanks for choosing Sony!
Gus
Love these headphones!! Best Christmas gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING! These have performed better than I imagined. The sounds and features are awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteM,
We're glad that these headphones have exceeded your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for family and sound quality is good. Recommend this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Naveen! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them worked perfectly for gym and runs definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, GmarieA,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Earbuds! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Solid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great pair at this price, better than Airpod Max too! Good bass and easy pairing.
I would recommend this to a friendLove these earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! I had Other brands but these are the best for music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdP1194, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best headphnes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality! Amazing sound! Definitely would buy a second pair if I could afford it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollinF, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Love em
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever easy setup very clear plus easy to operate and connect to other devices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lvmitch,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph