Customer Ratings & Reviews

If you love music and prefer the highest quality sound possible, then the XM4 is the best set of headphones hands-down! The clarity of the bass, mids, and highs makes these the top performing headphones all-around. The XM4s sound great out of the box, and you further enhance your experience with custom EQ. The bass is very punchy for basshead lovers, or if you're like me, you can turn up your mids and highs and hear all the instruments that usually get faded and lost. I have my EQ settings pretty balanced, where my lows and bass sit around a 4, while my mids and highs sit at 8 (10 being the max). These are by far the best sounding headphones I’ve ever heard, and I’ve tried a lot. None of the previous ones can even compare. The companion app comes with a bunch of settings and features to help enhance the XM4s like adjusting your EQ settings of course. It also provides features such as fit testing for 360 reality audio and ANC/ ambient sound control. One of my favorite features is the Adaptive Sound Control. It’s able to detect where you are, and depending on how you have your settings, it will auto-enable ANC or ambient sound. For example, if I’m at work, the headphones will automatically enable ambient sound so i can still listen to my music while also being aware of the chatter of my coworkers around me. If I’m at home, i can fully immerse myself in my music thanks to my headphones auto-enabling active noise cancelling. Another neat feature i love is the headphones can detect if your’e speaking, and will automatically pause your music and go into ambient sound mode to allow you to converse. Then after you've stopped speaking, it will resume your music in whatever previous mode you had it set to. And of course you can always turn all these features off if you wont be utilizing them. Overall, I’m really impressed with these headphones. I’m upset i didn't try them out sooner. It’s definitely worth the price. It looks good, travels well, has a ton of features, and most importantly, sounds great! 10/10 for me.

I was looking for headphones that were comfortable and excellent quality. I found them. I love being on a plane and putting them on and all the noise just goes away. The sound quality is outstanding and they are very comfortable on my head and ears. It comes in a cute case with accessories for use on a plane. I have used them many times already and have not been disappointed. The battery life is fantastic and charges extremely quick.

Loveeeeee! They’re super comfy on the ears especially and piercing friendly as well! Sound quality is great and I love that you can skip/pause as well as adjust the volume without having to use your phone! Also if you’re one who forget to charge your headphones you can easily get a few hours of use with just a couple minutes of charge!

I got these after my xm3's died, they surpass the previous generation in every way. Easy setup, good range, excellent sound quality, and the battery is pretty good too!

Best headphones I have ever had. Everything about them from comfort to music quality. They are amazing!

Works really well, excellent noise cancellation, great sound quality with an emphasis on bass, and long battery life. While still a strong choice.

Overall, it's a great product. I'm not a huge music person, but i still can appreciate the audio improvements over my Pixel buds pro. The ANC is excellent, but the ambient mode could be better. It still works and is perfectly usable, but found it slightly worse than my Pixel buds pro and no where as good as the Airpods pro, which is $100 cheaper. But other than that, it's very comfortable to wear and then battery life is great.

Loving the sound of these! The fit is super comfortable, and don’t make my ears sweat like some other over the hear headphones. The touch and voice-activated operations seem a bit overly sensitive, but I just turned them off through the app until I can figure them out. And love that they came with a great case for travel and protection. Really enjoying them so far!

Absolutely love these headphones. The noise cancellation is top-tier and blocks out almost everything, whether I’m traveling, working, or just relaxing. Sound quality is rich and balanced with deep bass and clear vocals. They’re extremely comfortable even for long hours, and the battery life easily lasts multiple days. Touch controls and app customization are smooth and intuitive. Premium build, premium performance—worth every penny.

I have owned Bose and Beats. Bose are good headphones but uncomfortable on the ears due to me wearing earrings. Both of my beats broke after about 7 to 8 months of daily use. Very poor battery life also. Bought these and have enjoyed them more than all other listening devices. The app is a plus too. They fold up nice and compact. Battery life over an 8 hour work day. Comfortable and very happy. A great investment.

It’s everything I needed and more. I’m impressed with the quality of these headphones. First off, sounds great. I listen to different genres of music; I cannot describe in with my limited vocabulary how amazing my music sounds. It’s like I can hear everything the producer added- like I can finally hear the backing vocals for “Why Not?” by LOONA. I’m so amazed at the attention to detail, but don’t be mistaken!!! THE BASE!!! HOLY SHI- THE BASE IS ALSO AMAZING. Anyways sounds great. Second, I never truly knew the blessings of having noise canceling headphones. I’ve always had to turn up the volume on my regular earphones bc everything else outside of earphones was so loud. So I don’t ever need to go past the middle of the volume controls to be able to hear my music or podcasts. It’s intuitive, easy to start up and use. It has special controls on the headphones itself; so I when I’m working on my projects I don’t have to look away and use my phone to change the song or podcast episodes. The only thing I do wish Sony would do is make these headphones resistant to water/water damage of any kind (sweat, splashed water, idk what else). There’s also the Voice-to-speak; I sometimes hum to the songs I’m listening to so the headphones will automatically stop whatever I’m listening to. I don’t really use this feature so I just turned it off; but it’s cool. Anyways great pair of headphones; more grey than I thought they’d be. best purchase I’ve prob ever made. 10/10 STAN LOONA

Great sound. Battery life is excellent. Light weight. Great looking. Noise canceling is great.

I absolutely and genuinely love these headphones. The noise-cancellation is second to none. Recently took them on a plane and quite literally forgot how loud things were. I connected to the plane wifi and joined a video call with friends they immediately muted me telling me how loud things were around me and for a few seconds I was actually confused at what they meant! The sound quality is also great, mixed in with the built in EQ, it allows you to really get the sound YOU want out of these. I also use these for the gym, and while not being sweat or water proof in the slightest they work fine and plenty of reviewers have said the same. I of course have no plans of drenching them or anything like that but sweat will not hurt these. (Of course do your due diligence and keep them dry and clean) The blue is definitely a darker blue. Under most light it’s just black, the blue being very hard to see (not even remotely a bit deal). Honestly I’d done quite a bit of research on top headphones in the segment and these always came up but the price and brand loyalty elsewhere scared me off. I’d used Sony headphones before but never their premium line ups. Don’t wait as long as I did. If they’re on sale… BUY them. If they aren’t on sale but you want to gets some headphones that’ll last you… BUY THEM.

I did like the design and evrything, the nooce cancelling it's really accurate and the accuracy of the sound it's exccelent

This is an outstanding set of headphones. I upgraded from the 1000XM3 which l loved as well. I love that I was able to get these in blue. The clarity and sound from these headphones is amazing and they are very comfortable. I love the use of the Sony app with the headphones as it allows customization. The Speak to Chat and wearing detection are new to this upgrade and are welcomed features. Also, noise cancellation is great and the battery life is outstanding. You can’t go wrong with the Sony XM4.

Best headphones ever , super ligth amazing sound and noise cancelation top tier

I've owned many expensive brands of headphones but these may be my favorite. Easy to pair with my devices, comfortable to wear and very effective in their noise cancellation capacity. They hold a charge beautifully, too. Glad I spent the money.

I used to think that there was no way wireless headphones could ever sound as good as wired, but these Sonys have completely proven me wrong. They are just phenomenal. From comfort and style to sound quality and battery life, they excel in all areas for me. They really do. The only downside (if I have to call one out) is that they aren't that much of an upgrade to the XM3 that came out before it. Sooo, if you need to save some money, those are great too. But if you want the best, then look no further than the XM4s.

After three weeks, these headphones have exceeded my expectations. The biggest surprise has been that they stay comfortable on my head for around 4 hours. They also have great sound quality, impressive noise canceling, and solid features - like connecting to multiple devices at once. Connecting to a second device was a tad bit involved, but worth the one time effort. Battery life has been solid too. Once the pandemic is over, I’m looking forward to using these on flights and testing out the ambient mode.

These headphones are fantastic! The build quality is very solid without being too heavy on the head. I was concerned they might be a bit tight on my large head, but they are super comfortable, with a light to moderate clamping force and soft ear-piece cushions. Both of these factors make them easy to wear for extended periods of time. I thought I would have to modify the sound profile using the SONY app made for these headphones to get the sound mixed how I prefer, but they sounded great right out of the box. Clear, well-defined bass, plenty of mids, and brilliant highs. Not muddy in the least as some other reviews stated. I use these every day, both for work and for play. At night, I connect them to the ROKU app for private TV listening, so I don't wake up the house. There is zero lag time or delay between the action on screen and the headphones. They also work great streaming audio from music apps on your phone. The bluetooth range extends a lot farther than most other bluetooth devices I own. I can walk all over the house listening to music while my phone is downstairs in the office and the headphones stay connected and sound great. I haven't tried using them for phone calls yet, but I will. The noise cancelling is amazing. When you put theses over your ears, it's like you disappear into another world. The headphones fold up neatly and fit perfectly in the provided hard case for safe transport. I can't recommend these headphones enough. I'm going to need a second pair because my daughter has discovered them and loves listening to music with them. Get these headphones! They're worth every penny. You will love them!