Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Exceeded expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation and sound quality very impressive. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Excellent Noise Cancelling Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones are excellent at noise cancelling. Well constructed. Takes time to get used to the controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texas1, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
Fantastic headphones get em!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I wish I would have bought these first. My first set of headphones (Beats) were pure garbage. Constantly Disconnecting, did all the updates and resets. Still Liddell not work. Took em back and got these. There is simply no comparison. The sound is tremendous, set up is a breeze and never disconnects! Duh…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junk, You chose the best brand this time. We are glad that you like your Sony wireless noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it keeps noise out but i dont like that it has annoying automatoc features
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jake, you like the noise canceling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Isolation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound. Needs a week to break in but almost perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hollyjamliv100,
Good to know that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We do appreciate your feedback. Thanks for choosing Sony.
~Ralph
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love the item, i used this everyday so guy go ahead i totally recommend the item
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maribeth,
Thank you for the 5-star rating! We're glad to hear that you love your new Sony headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth the money!! great sound and noise cancel. 5/5 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andi!
Great! We're thrilled that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! They are a little pricey but worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job in the dorm. Fashionable fir everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlarraG, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess
Love these headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love some good quality yet affordable headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dcho, Great! Good to know you love the overall quality of your new Sony headphones and you feel that the unit is worth its price. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones noise canceling works great best I’ve ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, Thank you for giving the product a perfect rating! We're glad to hear that this is the best noise canceling headphones you ever had. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones, better than xm3s. Buy with confidence.
I would recommend this to a friendAmazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones i have ever used they are perfect in every way the ear cups are so soft and the headband is so comfortable on my head and the connection is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lily,
Great! Thank you for considering our WH1000XM4 the best headphone you had. We're glad that you appreciate how comfortable the materials and to use the headphone as well as the connectivity capability of the XM4. Thank you for choosing Sony! - Marco
Excellent headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will buy again for Xmas gift. Noise cancellation is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neo2020,
Great! Good to know that you're enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Definite a perfect Xmas gift. Thanks for choosing Sony!
~Ralph
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphone I ever bought I love everything about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, we're glad you love our newest industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
College kids****
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for tuning out "background" noises. But if you are in college trying to use them to drown out voices you'll be a little disappointed. I still like them for helping me "zone in" better, and I know it's almost impossible to drown out voices due to the frequency. I was just hoping for more for the price. Also they are kind of heavy, so it might take a while for your head to get used to it. I had a sore spot on the top of my head from the weight after a couple days use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pshull, Glad to hear that you are happy with the overall performance of your new WH-1000XM4 Headphones, if the effect of noise canceling is not sufficient. We recommend trying the steps provided on our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Also, please use the sliders of the WH-1000XM4 to get a more comfort fit.
Regards,
Carl
Reason why they're on the top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. There's a reason why they sell so many
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuckVision,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing no background noise gets through
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jewske, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-1000XM4! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Really, really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling and sound clarity is the best I've encountered.
I would recommend this to a friendHeadphomes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling feature and sound quality but expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reds,
Choosing these headphones will worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph