Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Excellent Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, definitely an improvement over 1000XM3
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJ02,
Great! We're glad that you like the sound quality and improvements of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone. Impressive noise canceling and sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnBKS,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony Headphones best headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of the year. Use it all year round!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KemarA,
Thanks for the 5-star rating! We're thrilled to hear you're enjoying the WH1000XM4 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony! -Aldair
]
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are pretty good for what they are. I didn't expect that they only canceled certain types of noises, such a deeper rumbling. Higher pitched noises definitely come through even with music on, albeit way more muffled. Maybe this is standard for noise-canceling products, but I don't have much experience since this is my first noise-canceling product. They're definitely very comfy on the ears but the band starts weighing on the crown on my head after a while. The battery also doesn't seem to be as good as everyone else is saying. I had it charged to 90% yesterday and about a day later it was already at 10%. I wasn't using it all day either so I'm not sure why it drained so fast. Otherwise though, I've definitely been enjoying these headphones! I got them for sale for Black Friday for about $228 which is an amazing deal so I'd wait until holiday season to purchase these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi janiicep, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation on airplanes and quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMK650,
Awesome! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Product Ever i Love This product , sound also the best
I would recommend this to a friendSony headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My godson wanted for xmas and was on sale and saved over a hundred bucks. He loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spank, You've made a wonderful choice! It's wonderful to hear that your godson loves the WH-1000XM4 headphones! It's great that you were able to take advantage of a sale and save over a hundred bucks. Thanks for choosing Sony! -Sam
jr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great in every way light noise canceling works fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WILLIE,
Great! We're thrilled that you are enjoying the amazing features of the headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Awesome product. Good Buy...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended. Noise cancelling feature is at its level best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prit,
Great! We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality sound is amazing definitely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Awesome! We're thrilled that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for music mic sucks though so keep that in mind
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS,
Thanks for sharing your honest feedback on the WH-1000XM4 headphones. We're thrilled to hear that you're enjoying the fantastic sound quality—we can't be happier to know they're great for music!
We also appreciate you bringing up the microphone. While the primary design focus for these headphones is on delivering the best possible audio experience and industry-leading noise cancellation, we understand that microphone performance for voice calls is very important to our users. The microphone system is tuned to prioritize picking up your voice while suppressing ambient noise, which can sometimes affect the quality in different environments.
For future models, we are always working to improve every aspect of our headphones, and feedback like yours is incredibly valuable to our product development teams.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Noice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. I was worried they wouldn't be small enough to fit her smaller head but they do! I can't tell if she is doing a guided meditation or sleeping!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Elliott,
Great! We're glad that your wife loves our Sony XM4 headphone and it's nice to hear that it perfectly fits her head. Thank you for choosing Sony! - Marco
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They have been pretty great, must have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marco,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony Headphones Review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great noise sound. Plz be fragile with them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KharieJ,
Thank you for your feedback. We're glad that you like the noise canceling feature of your Sony WH1000XM4. Being small in size but it is made of quality materials. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product quality and sound is the best. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dan20,
Great! We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
The best noise canceling headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I love using them while making calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuycustomer, Thank you so much for the 5-star rating! Glad to hear that you like your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear and crisp sound! Great for music and audio books.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyB, We're very happy to hear you're enjoying the overall sound quality of your WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Best Headphones I've ever owned!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones from Sony are awesome. Buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product and I recommend it. Good sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward,
Great! We're glad that you're enjoying the amazing features of the headphones like the sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Sony headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great. I’m glad I purchased them. Love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lydia, Thank you for purchasing the WH-1000XM4! We're glad to hear you love the sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam