4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$348.00
Save $85.99
The comparable value is $433.99

Customer reviews

Rating 4.7 out of 5 stars with 12625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 12,623 reviews
  • Rated 5 out of 5 stars

    Sony - WH1000XM4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio and excellent Noise Canceling Over the Ear Headphones. The noise cancelling is amazing. The difference with off vs. with it on is astounding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelS, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is really good .. life changer when flying.. get it cheap is totally worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xericko, That's great! We're very pleased to hear you're enjoying the industry-leading noise cancellation of your Sony WH-1000XM4 headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I've ever owned. Worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Holdendc,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    stands up to the rave reviews

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sound, good quality. strong overall performer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chandra,

      We're thrilled that you are enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headphone ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones you can spend your money on. A must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeyShopper,

      We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones Excellent audio quality Cool features

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good headphones overall. Sound cancelling is decent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, We're very grateful for this positive feedback! Good to know you like the noise cancelling feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good awesome noise cancelation can't hear anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this is a perfect way to work to do excersice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yazmin, Awesome! We are glad to hear that you are enjoying your new headphones. These headphones are perfect for everyday work out. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Top quality headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noice isolation is incredible!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessica, Great! We're glad that you like the sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best Noise Canceling Headphone for the price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling and ambient tech! A must have!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Runner,

      We're glad that you like the ambient mode and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Loved them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Sound amazing and have great sound cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris724543,

      We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great. Though I could not get them to connect to the Samsun sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Owasso, we're glad you like the sound quality of our industry-leading noise canceling headphones. We're sorry to hear that you have an issue connecting this headphone to your soundbar. WH1000XM4 requires the A2DP Bluetooth profile for Bluetooth audio playback. Please check you soundbar if it supports the said profile and if it has Bluetooth transmitter to connect with this headphones. Usually, soundbars will only pair to a bluetooth device that plays audio, like a TV, tablet, or phone. They cannot pair with other bluetooth speakers, headphones, or soundbars.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best over ear headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good pair of headphones noise canceling works amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jorge, We're glad to hear that you chose this WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing this feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good bass. Happy with them. Very.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. Would highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pgrnstd,

      Great! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    WH1000XM4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Need to be able to easily switch between connected Bluetooth sources. Touch controls on right earpiece work well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WH1000XM4,

      We're glad that you like the sound quality and touch control function of the headphones. Make sure to set up the multipoint function to use this feature. You may find this link helpful:
      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html

      Hope this helps. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas to my grandson. His words “these earphones are awesome”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lee24, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl Sony_US

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product and awesome sound, perfect for gift

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfiie, Awesome! We are glad that you are enjoying the headphones sound quality. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good ones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to the description! It literally blocks the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vjpina,

      We're thrilled that you're enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US