Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Buy I ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had done some extensive research about these headphones because I wasn’t sure if I wanted this model or the newer X5 ones. I even considered getting the Apple headphones for a split second. Thankfully I came across someone who actually purchased these ones and let me try them on. The ones on display were a bit stretched out from constant try-ons but the person’s headphone’s were in perfect condition. Based on that experience I decided that the X4 were the most optimal choice. Not only because they’re comfortable all around, from the ears to the headband (something Apple’s didn’t have), but also the quality sound, the app where you can change the settings depending on the listening experience you wish to have based on the music you’re listening to. Although the touch feature for the controls can take a bit to get a hang of, they’re not an issue to me. Ever since my purchase I can’t stop wearing them and remembering music I want to listen to specifically with the headphones! 20/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EKSM, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
One of the best pairs of headphones I've used.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been the type of person to buy expensive headphones. The most I've spent on a pair of headphones before this was $129 on the Logitech Pro X headset, which I used for a few years and really enjoyed. Recently, I was thinking a lot about cutting the cord and going Bluetooth for my headphones. No more tripping over the cables! I'd always heard good things about this pair of headphones, but I'd never considered them because of the price. I managed to pick these up on sale during black friday and it's quickly become the best purchase I've made this year. Not only is the bluetooth connection reliable, the sound quality is FANTASTIC for a pair of bluetooth headphones. Naturally there are some compromises in terms of sound quality when you use a wireless connection vs a cable, but the good news is that these headphones also allow for a wired connection as well. They come with a 3.5m cable that you can connect to the headphones, and in my testing it worked and sounded just as good as you'd expect for the price. I use them in bluetooth mode with sound cancelling enabled and can easily go two days without charging them, the battery life is phenomenal coming from a pair of Bluetooth earbuds. I highly recommend these headphones if they're on sale - but if you have the money to burn, even at normal price I would say these headphones are more than worth their price, considering the sound quality, noise cancellation, and feature-set are all top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony M4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, highly recommend and good quality, comfortable too
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DanielaH.
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It's wonderful to know that you find them to be a very good item, and we are especially happy that you find them comfortable and of good quality. We designed these headphones to be a great choice for all-day listening, so your feedback is truly rewarding.
Thank you again for choosing Sony and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
Love love love
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Great sound quality and super comfy!! I usually get headaches with headphones when I wear them too long, but these are so nice. Has a good case and the battery lasts a long time. Would definitely recommend to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karina, wow! We're glad you like the sound quality and comfort of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Amazing sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever your listen to music or watch a movie your truly feel like you’re in a concert or a movie theater. And the best part you get to dial in your EQ settings if you really want to turn the Bass to the MAX
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michael!
Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones.
It is fantastic to know how much the audio experience is connecting with you!
We appreciate you choosing Sony!
Best regards,
Estefany
Would definitely recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont let the cover picture fool you as i bought it for its beige looking color as its actually grey. The noise canceling mode is great as it even blocks out your own breathing! The headphones are very light so you can wear them for long amounts of time without hurting around your ear so you could definitely wear them to sleep if you wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeDee, we're glad you are enjoying your new headphones. Thanks for choosing Sony! Happy Holidays! ~Earl
Better than Apple, just get the protection plan..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for about a year, really loved the overall sound, battery life, how light weight they are. Up until I accidentally snapped the swivel on them… add the protection plan and don’t be like me…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaeleeG,
Thanks for commenting. We're thrilled to know about your satisfaction with the amazing sound quality, long-lasting battery life, and light-weight design of your WH-1000XM4. It is unfortunate to hear what happened. This is certainly not the news we'd like to hear from you. For Sony's Repair information and Service Assistance, please refer to the following link:
https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair
We value your input, and thanks for choosing Sony.
Best regards,
Romeo
10/10 Would Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[I want to preface this by saying I'm not a Sony "fan" I'm not giving a good review because of the brand, this is my genuine opinion] Been using em for a couple months now and the build quality is great, very sturdy, and the audio is high quality. If you love bass, you're all good with these headphones, if the default sound is not to your liking, you can easily change it with the Sony app. the only thing I will say is, these headphones pick up fingerprints kinda easily, so if you're nitpick about that maybe consider getting a lighter color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Reese,
Thank you so much for sharing your honest feedback!
We are so happy to hear you are satisfied with the incredible sound quality- especially the bass sound, durable build design, customizable sound with the use of the Sony Headphones Connect app, and overall performance of our WH-1000XM4.
We appreciate your feedback.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo
Sony WH 1000XM4 100% satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deeply satisfied with this Sony WH 1000XM4 headphone. Great noise cancellation pindrop silence. Concert mode ambient noise mode are perfect feels like I am in auditorium. Very comfortable to wear, no pain on ear even after wearing for long duration
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayan, Awesome! We're thrilled to hear that you are enjoying your new headphones. Thank you for choosing Sony. Carl
Autism Approved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much. I’m autistic and have auditory processing issues so being in loud spaces is extremely overwhelming for me. These block out so much with the noise canceling mode. The earmuffs are soft and don’t make my earrings dig into my head and I can wear my blue light glasses with them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Micah,
Thank you for the review and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
-David
Best Purchase of 2022
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids screeching too loud after work? Too many annoying noises in the background distracting your focus? On a plane with the loud dude bloviating his mediocre opinions everywhere? Look no further than this beauty. The noise cancellation is top tier. Audiophiles will love the clarity. This also doubles as a gaming headset if you buy a separate microphone. With a simple click you can hear the battery percentage, and it will likely shock you that you STILL don't need to throw it on the charger yet. 10/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KristenKeyesCreative,
Perfect! Thank you for the wonderful review and for sharing your experience with our Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. This brings us joy knowing the you are pleased with the noise canceling feature and battery life of your new Sony WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
BUY BUY BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST MONEY IVE EVER SPENT!!! cant hear a thing from the outside when i listen to music. great sound quality and sooo comfortable. the battery lasts really long too i go days without charging it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KipDiddy, Thank you for the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a pair of headphones that are versatile, comfortable, and deliver excellent noise cancellation + immersive sound for everyday listening — whether you travel, commute, work, study, or just unwind — the Sony WH-1000XM4 stands out as one of the best all-around wireless headphones you can buy. They strike a great balance between performance, features, comfort, and price, offering premium-level experience without overspending.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cheu,
Thank you for choosing Sony!
We're elated to hear that the Sony WH-1000XM4 headphones have become your go-to choice for versatile, comfortable, and immersive listening. Your thoughtful recognition of their balance between performance, features, and value truly means a lot to us. Thank you for sharing your experience and for trusting Sony to enhance your everyday moments.
Best regards,
-Fred
Heaphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great, sound quality is great too, although it was a bit tricky trying to connect but overall afterwards it was smooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Calcolin,
Thank you for choosing Sony!
We're elated to hear that you are enjoying the WH1000XM4 headphones and their sound quality. We appreciate your patience with the initial connection process and are glad it became smooth afterward.
For future reference, you can check the detailed pairing steps to connect with any Bluetooth device at this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752780.html?search=pairing.
Thank you for sharing your experience and making use of the support resources—your positive feedback truly means a lot to us!
Best regards,
-Fred
Good quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a year and a half and they're still going strong. The ear pieces are comfortable and the sound is clear. The noise cancelling is nice as well, and I like that I can turn it on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
Perfect! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, It feels really good, very comfortable for long periods of time. Battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelinaJ,
That's great! We're glad to hear that you like sound quality, comfortable design, and battery life of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Not for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality was solid overall, but not a fan of the ANC. I traded these in for some Sennheiser 560s and I’ve been enjoying those a lot more. Could see these having a place for travel but not great for daily listening imo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelO,
Thank you for considering Sony products.
We regret that the Active Noise Cancellation (ANC) on the WH-1000XM4 did not fully align with your daily use preferences, despite the excellent audio quality.
Please rest assured that your feedback regarding the ANC has been carefully documented and promptly forwarded to the Sony team. Such insights are essential for driving continuous improvements.
Thank you once again for taking the time to share your experience.
Best regards,
-Fred
AMAZING AUDIO EXPERIENCE!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones connect automatically to your main device and provides a seamless listening experience. I've noticed a major difference between using these noise cancelling headphones and everyday earbuds, Sony is way better and I often hear notes in songs I didn't hear before. I also love being able to control the volume without taking out my phone. 8 months later, they still work like brand new. When extended they fit comfortably over my thick 4c hair. My only con is the process for connecting to new devices can be annoying. I never used the Sony app and deleted it after a couple weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiarah, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Noise Cancelation a plus!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performed better than expected. Noise cancelation was the best I have experienced. I was on a 4 hour flight, on a plane with a loud engine. I selected NC on.. and I heard little.to no engine! When I turned the NC off.. i hard the loud, irritating engine noise everyone else was hearing. NC on.. music heard clearly, and I slept like a baby!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DesJ,
Thanks for choosing Sony!
It brings us great joy to hear that you had such a wonderful experience with the WH1000XM4! We're thrilled that the noise cancellation exceeded your expectations, especially during your long flight. It's fantastic to know that our headphones allowed you to enjoy your music clearly and get some restful sleep despite the loud engine noise. Thank you for sharing your feedback, and we hope you continue to enjoy your headphones on many more journeys!
Best regards,
-Fred
Content never sound so sweet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been salivating at a chance to purchase these headphones, since the reviews on YouTube by MKBHD. Folks I can tell you, it is a phenomenal piece of technology for it being a headphone. The crew at Sony that engineered this baby made it so intuitive. The audio through the headphones to telecom the battery levels once you tap the power. Cables you don have use headphones issued on the plane. I am extremely happy with my purchase. Usually, I’d wait a year after manufacture warranty to expire to get a thorough understanding of the product, but I couldn’t contend myself. Parents are really going to appreciate the noises canceling feature but plea use it responsibly. LOL!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NomuskNoFuss, You've made a great choice! We're very pleased to hear you're enjoying the excellent sound quality and noise canceling feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam