Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
The best headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sound is amazing, very comfortable, long lasting battery. Sony makes the best headphones. Superior to bose and the very overrated beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techman1991, Fantastic! We're thrilled to hear you like the amazing sound quality, comfortable fit, excellent battery life, and overall features of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort
Get them now!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Use them specifically on long flights and it cuts down the aircraft noise a good deal. They’re comfy and look great! Also amazing sound and you’re able to modify your sound settings. They do get hot tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aries4790, Awesome! We are delighted to learn that you are pleased with the comfortable fit and stylish design of your WH-1000XM4 headphones. It's wonderful to hear that they provided exceptional sound quality and customizable settings, making your long flights enjoyable. Thank you for your recommendation and for choosing Sony! - Romeo
- Pros mentioned:Comfort
Amazing Headphones! LOVE THESE!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! These headphones are INCREDIBLE! Noise Cancelling is amazing. The battery last forever!! They are extremely comfortable. By far my favorite purchase ever!! They are a little expensive but Sooo worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fulchdog,
Glad to hear that you are happy with the comfort, battery life and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
- Pros mentioned:Comfort
Sound depends on what you are using
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first tried these wired to my pc, and was less than impressed. I wanted these to use with my boom mic in wired mode for voice calls, but still need to experiment I guess. I then tried connectimg to my galaxy s8, both wired and Bluetooth and found the sound to be OK, still using my s8 for work and music. I then paired to my s20 that I got about 2 weeks ago, and was blown away how much better it sounded than my old phone and wired to my pc. I guess it needs the advance Bluetooth codecs to really shine. They are super comfortable to wear and do an amazing job blocking noise. It is erie how much noise there is around you that you don't even notice until you put these on and take them off! I have a pair of philips fidelio l2 semi open backs that I got for $85 that sound as good, if not better. So if sound quality is your only reason for getting these, look elsewhere you can do better for cheaper. If you want good sound and features, based on pro reviews these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coffeelover, we appreciate your 4-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Good for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage daughter pushed to purchase the headset, It has good noise canceling features. They are comfortable, easy to charge, the battery last a long time and look good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M23Robert, You've made an excellent choice! We're glad you're enjoying the excellent noise canceling feature, comfortable fight, easy and quick charging function, and long-lasting battery of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Awesome headphones for the gym!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose quite-comforts died out on me. I took advantage of the recent sale for these and loves them. The noise cancelling feature is top notch and fits perfectly with no movement during squats and bench presses at the gym. Overall love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Claude,
That is excellent news! We are delighted that you took advantage of the sale and are thoroughly enjoying your WH-1000XM4 headphones. It's fantastic to hear that the noise-cancelling is top-notch and that they fit perfectly and stay secure even through your squats and bench presses at the gym!
Thanks for choosing Sony.
Best regards, Eliab
Sony >>>>
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, great sound, they cancel noise as soon as their turned on and the battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashri,
Nice! We are thrilled to hear that you are pleased with the audio quality, noise canceling capability of your new Sony WH1000XM4 and how it perfectly fits to your head/ear. Also, we're glad that you appreciate the long battery life of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Loved the headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony XM4 headphones are amazing! They're lightweight and compact, making them perfect for travel. The noise cancellation is fantastic, and I love how easy it is to control the volume and answer calls with just a simple touch on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tejaswi, Awesome! We're glad you like the lightweight and compact design, portability, fantastic noise canceling, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Great Sony Fidelity and Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong technology which you would expect from Sony. The noise cancelation across the entire audio spectrum including an aircraft interior is impressive. Balance and fidelity are excellent. Controls are simple to master. The one negative is the relatively fragile feel of the head phones compared to older models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User900875,
We are delighted to hear that the technical performance of the Sony WH-1000XM4 headphones meets your high expectations!
It is wonderful that you found the noise cancellation impressive across the entire sound range, especially within an aircraft cabin. We are also pleased that you recognize the excellent balance and fidelity of the audio and the ease of mastering the controls.
We appreciate your feedback regarding the perceived structural integrity compared to previous models. We assure you that while we optimize the design for reduced weight and comfort, the materials used are durable and rigorously tested for daily use and portability.
Thank you for choosing Sony for your listening needs!
Regards,
Dominick
Sony > Beats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better sound quality than Beats. had been using Beats solo and studio prior to this but converted to using Sony now. this product has superb battery-life and better design for wearing all day. Sony > Beats seriously!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi boomboomroom,
You made the right choice with these Sony WH1000XM4 headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing definitely worth the purchase great battery life good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DavidL! We are so happy to hear that you find the WH-1000XM4 headphones amazing and definitely worth the purchase. It's wonderful to know you're enjoying the great battery life and sound quality. We designed these headphones to provide a premium and long-lasting listening experience, and we're thrilled that they're meeting your expectations. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
Great headphones, worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Light weight. I use them for watching TV on my Google TV and they work and sound great. Excellent dynamics and fantastic battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kimh, That's awesome! We are glad that you are having a great time using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the best wireless headset. It’s lightweight, comfortable, and the sound is absolutely the best. We have compared to other headsets such as Arctic series and Razer, and these beat those out by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi latishaw24,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great pair of headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this pair of headphones! I've been eyeing it since last year and finally decided to purchase a month ago since it was on sale. It's my first pair of noise-cancelling headphones, and I was definitely impressed by this feature. Sound quality is great, and I find it's pretty user friendly. As someone who wears glasses, I found it was comfortable to wear and didn't make my glasses dig into my head, which a previous headset of mine did. Can't wait to continue using it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiaangelaO,
You made the right choice! We're glad to that you love the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Sony WH-1000XM4 Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WH-1000XM4 is an incredible wireless headphone. i love the noise canceling purchased for long flights but have been using it more at the office and at home as well. very comfortable to use for hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidB,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the WH-1000XM4 headphones and their noise-canceling features throughout your day. Knowing they provide comfort during long flights, as well as at the office and home, means a lot to us. Thank you for sharing how they’ve become a valuable part of your routine.
Best regards,
-Fred
- Pros mentioned:Comfort
Great over the ear headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good. They cut off all the sound around you. Nice deep bass. Pretty comfortable. Connect to my Samsung galaxy S 21+ and my Apple iPhone 12 pretty easy.I think they are worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojosoul, That's awesome! We're truly please to hear you're happy and satisfied with the features, comfort, incredible sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Comfort
Exceptional Noise Cancelling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and comfortable headphones. The noise cancelling is so good I can hear almost nothing when turned on. I used them on the plane and it cancels so much noise. I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyG,
Perfect! We're glad that you like the noise canceling function and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Great sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit. Great sound quality! Would definitely buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaH,
Thanks for the feedback! We're glad to hear you're happy with the great sound quality and fit of your WH-1000XM4 headphones.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones you can still buy today. Even though it’s a few years old, the audio quality and features are top notch. Definitely a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ryec!
We’re thrilled to hear that your WH-1000XM4 headphones are still delivering a top-notch experience. We designed these to be a timeless choice for audio quality and noise cancellation, and it’s great to know they remain a favorite for you today.
Enjoy the music and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Sync with me Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this fits on my ears, it's comfortable and sounds good. The problem is when I have it connected to my tv, the audio and connectivity will have a delay sometimes and I have to either turn the headphones off or go through the sounds menu back to the headphones again to have it in sync again. Hopefully this is just a blip.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deevs, Thank you for the awesome review! Good to know you love the comfortable fit and great sound quality of your new headphones. The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam