Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Killer Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and comfort. It took me a little while to realize you have to hold down the sync button longer than the initial blue light on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kudos,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is top notch, the bass is remarkable, the only slight zonk is the noise cancelling could be slightly better, and there is a learning curve due to being feature packed. The design quality and materials used are also of a high standard, down to the included carrying case is smartly designed, with some thoughtful features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starkz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing system that fits perfect, the sound is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinHasCovid, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Best pair of over the ear wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably one of my best purchases this year. As a musician and producer, I have to give credit to Sony on this pair of headphones. The sound is phenomenal and the noise canceling works great. The frequency response is great and I like the app you can adjust specific frequencies if you want to change how they sound. The battery life is super great. It was worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy33, Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are literally the best headphones I’ve tried. They’re very noise cancelling which I like, easy to use with its different settings to switch the song or change the volume. They’re also super comfortable, lovee!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
Perfect! We are thrilled to hear that you are loving the noise canceling capability, comfort and easy to use settings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, very good noise cancellation, light weight, beautiful design, fair price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robs, we're glad you like the design and the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
XM4s are whatever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, after having these headphones for a while, I think they're all right. I bought them because I was going on a big trip, and on the plane, they held up pretty good and were nice to have. However, I also brought my AirPods to see the difference, and to be honest, it wasn't that much of a difference that 300 dollars is buying you. These headphones sound great, and that's pretty much all they offer: good-sounding wireless headphones. However, I can't say it's worth the $ 300 price tag. I'd say if you're looking for good quality headphones,s they're other options better for your pocket to,o and If you already own noise canceling wireless headphones like AirPods Pro 2nd gen or of the same generation, I'd say just stick with as these headphones are really that much of an incentive to buy them they're also from 2016
No, I would not recommend this to a friendLightweight and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound sand super lightweight. I can wear this for hours comfortably unlike my apple headphones. The only downside is the touch feature to change songs and volume. I keep accidentally touching the side and it pauses the music. I prefer buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenB!
Thank you so much for sharing your feedback with us. We are really happy to hear that you appreciate the great sound quality and lightweight design of the WH-1000XM4, especially how comfortable they are for long listening sessions. We understand your point about the touch controls, and your input is valuable as we continuously work to improve user experience.
Thank you for selecting Sony!
Warm regards,
Estefany
Exelent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones deliver impressive sound quality with deep bass, crystal-clear highs, and a perfectly balanced audio profile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyQ,
Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying your WH-1000XM4 and are impressed with the sound quality, from the deep bass to the crystal-clear highs. We put a lot of effort into ensuring a balanced and immersive audio experience, so it's wonderful to get such positive feedback.
Thanks for choosing Sony, have a nice day!
DiegoV
Best Bluetooth headphones I've ever owned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth headphones I've ever owned! The battery lasts forever and they sound great. I've had a couple of strange disconnects during calls but I'm not really using them for that anyway
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew, we're glad you are enjoying our product. We're sorry to hear that you have an issue with your Sony unit. We recommend isolating the issue by following this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Just do it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Best headphones ever!!! Super comfy, the features are great and the sound is BOOMING! Very clear!!! I also use them as a gaming headset with the aux, perfect!!!! I traded in the WF-1000XM4 earbuds for these, I really loved the size of the earbuds and the sound, but my ears just aren’t meant to put things in as I had discomfort after only an hour, there’s no discomfort with over the ear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koshetos,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Sony at its best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is amazing and it's typical of Sony products. They are very comfortable to wear for several hours. I say A PLUS for anyone considering buying this model!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Basshead,
We're so pleased to hear you're enjoying the amazing sound quality and comfort of the WH-1000XM4 headphones, even during long listening sessions! Thank you for the high recommendation.
Thanks for choosing Sony.
Best regards, Eliab
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loves these headphones, they are great quality and worth the cost
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaV,
That's fantastic! We are so happy to hear that you love your WH-1000XM4 Noise-Cancelling Headphones and find the quality well worth the investment. We designed them for exactly this kind of excellent experience.
Thanks for choosing Sony.
Best regards,
Eliab
BEST HEADPHONES EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing..The sound is great and the music stops playing when you take them off and replays where u left off. NOISE CANCELATION ABLe to be turned on or off ...Great features ...lightweigt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaN, That's fantastic! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the amazing features, especially when the headset will pause music playback automatically if the headset is removed, When the headset is worn again, the headset resumes music playback, excellent noise cancellation and incredible sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is so good on these. My wife has the XM3 and they’re nearly identical. I do like how these turn off when you take them off your head versus the XM3. I tried a pair of Bose Ultras and ended up returning them for these when they were on sale. The Bose probably sounded a little better but the noise cancelling was almost identical. For the price I couldn’t justify the more expensive Bose headphones. I really wanted to get the XM5’s but saw a decent amount of reviews saying the headband breaks easy. Didn’t want to drop that kind of money for something that would potentially break on me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek, This is great! We're glad that you're enjoying your new headphones. We also thank you for taking the time writing your feedback. Thank you for choosing Sony. Erin
Best purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great audio. Easy to use and to carry on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KrystinaA, Fantastic! We're thrilled to hear that you're enjoying the comfortable fit, exceptional sound quality, user-friendly features, and portability of your WH-1000XM4! Thank you for choosing Sony. - Romeo
Focus Moments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this headphones for focus moment if I want to listen to my music or watch a video without distractions that it almost completely shut out the noise surrounding me. It is comfortable to wear while laying down one bed. What I like that the headphone analyzed my ear for the best sounds. This is a good buy for me when it was on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We are glad you now have a perfect pair of headphones for your focus moments. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Headphone Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work amazing. Charge lasts a while, noise cancelling ability is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brenley, You've made an excellent choice! We're delighted to learn that you like the exceptional audio, noise canceling feature, and amazing battery life of the headphones. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you so much for choosing Sony! -Jess
Early Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. They don’t squeeze on to my head but still stay put. The block out a majority of noise and are comfortable, especially since I don’t like ear pods because you have stick something in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakB,
What a nice Christmas gift you got there! We're glad that you like your new Sony WH1000XM4 for having such a comfortable design and awesome noise canceling capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco