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Customer Ratings & Reviews

Your price for this item is $348.00
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12368 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 12,368 reviews
  • Rated 5 out of 5 stars

    Sony wh100xm4s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there really good headphones have great sound quailty and do everything like they said. and have great battery life lasts for so long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobby,

      Amazing! We're glad that you like the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they just block all the noise they also are really comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,
      Terrific! We're thrilled to hear you love the noise cancellation and comfortable fit of your WH1000XM4 headphones. We always aim to provide the greatest possible experience to our customers. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent Noise Cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only other set of noise cancelling headphones were the airpods pros and these are significantly better. It is somewhat eery how silent it is when they are turned on and on sound is playing. Good battery life and easy to switch between two devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ario,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. I wouldn’t buy these for someone if they have a smaller head. They did not fit my girlfriends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillP,

      We couldn't be happier to hear that you are enjoying the great sound quality and comfort of your headphones. We appreciate you sharing your feedback regarding the fit; we always aim to design products that offer a premium experience, and your honest input helps other customers find the right match for their needs. We hope you continue to enjoy every beat!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Came for the price, stayed for the sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these really are great. Easy to travel with, calls and music sound great. Easy set up, what else do you want? Battery life us great for an 8hes work day, oy complaint is that when it warns you you have low battery....what it really means is you have less than 5 min. Minor complaint for an otherwise great set of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hodges,

      Thanks for sharing your review and experience with the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound. Easy on the ears. After spending hours on video calls, we needed a product that didn't make our ears hurt. Perfect choice. A little tricky to set up for video calls at first, but we figured it out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momofone, Great! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    They're good but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really comfortable and the sound is good but you can get something similar for a lower price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,
      Thank you for your honest review. We're very happy that you appreciate the sound quality and comfortability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Before I decided on these, I picked up Bose NC700, and I prefer these over the Bose. I find them more comfortable than the Bose, and they sure sound better to my ears. Highly recommended, especially if you find them at a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! If it’s not broken don’t fix it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs for my wife and I. I had the previous generation 1000xm3 and I loved them, when I heard that the 1000xm4 was coming out I sold the xm3. I they look more are less the same except a few additions like the on ear sensor that’s inside the left ear cup. The cushion on the top of the headphone is smaller. They also took away the ambient noise control button. Out of the box they sound just as good if not slightly better than the xm3. I love the new features they added like, connecting to two devices at the same time, when you talk the headphones let’s ambient noise, and when you take them off it pauses what ever you’re listening too all in all a great product! I’m more than satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. See loves them. She won't use any other! Noise and husband cancelling lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FansOnly,

      Thank you for choosing Sony!

      We're honored to hear that your wife adores her WH-1000XM4 headphones! It's wonderful to know they've become her go-to choice, surpassing all others. We're delighted that our noise-cancelling technology has made such a positive impact on her listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphone King

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are the best headphones I've purchased so far. I'm a huge fan and loyal customer of Bose but these headphones are up there or even might be better than some of their top tier products. Very comfortable and the music is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AP817,

      You made the right choice with these Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    better than airpods max!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super lightweight, sound is amazing. returned airpod max for these and so glad i did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CheyenneH, You've made an awesome choice! We're glad you like the super lightweight design and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony rules :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been loving these headphones since i first tried them working at brookstone in airport :) great sound and light than my old headphones also i knew i had to take advantage of that 100 dollars off last month

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djiprettycool, We are glad that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vinent Sony_US

  • Rated 5 out of 5 stars

    Excellent for work and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of quality headphones for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynJ,

      That's fantastic to hear! We're thrilled you find the Sony WH-1000XM4 headphones to be an excellent pair, especially considering their value.

      We designed the WH-1000XM4 to offer a premium listening experience with industry-leading noise cancellation, exceptional sound quality, and comfortable design, all at a competitive price point. It's great to know you recognize that quality and value!

      Thank you for your 5-star review! We're delighted you're enjoying your headphones. Thanks for choosing Sony!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    The best I've had so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is an excellent product especially since I can hook it up to u s b c cable and wireless and get to say quality.Sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RashadA,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the versatility of the WH1000XM4 headphones with both USB-C and wireless connections, as well as the excellent sound quality. It’s rewarding to know the product is enhancing your listening experience in multiple ways.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no longer able to use in ear headphones so I needed over ear. Although the price had me hesitant, these headphones are definitely worth the money. The sound quality is amazing, they fit great and it took over an hour before sweat became noticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rjob74, We're glad to hear that your investment is worth it! Good to know you're enjoying the sound quality, great and comfortable fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    EQ is recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With EQ, the sound is very clear and dynamic. The noise cancelling is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerard,
      Thank you for the excellent feedback on the WH-1000XM4 headphones! It brings us great satisfaction to hear that you find the sound very clear and dynamic when using the equalizer and that you think the noise canceling is excellent.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Exceptional noise-=cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift for my teenage daughter. They seem sturdy and have exceptional noise-cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBWF,
      Thank you so much for your feedback! We are really happy to hear that the WH-1000XM4 headphones are making a great gift.

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the LDAC bluetooth capability. It worked well, and sounded pretty good. However, I returned these since my Apple Airpods Max sounded just as good to my aging ears. So, these became unnecessary. If you won't be connecting to apple products, pick these over the the AirPods Max, they are a way better value. If you do plan to use with Apple products, the AirPods max will give you a better more robust experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ForcedNickname,
      Thank you for your feedback and while we are happy that you liked the sound quality of our WH1000XM4, we regret to hear that you have to return them. We are optimistic that you will consider Sony again in your future purchases.

      Regards,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Almost too good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Battery Life!! I use these a t the gym and each workout is about 1 and a half hoarse long. Its been about a week and a half and i have yet to charger these. Outstanding ANC too!! The set up process is a pain. Only complaint really.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JD2011, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the long-lasting battery life and industry-leading noise cancelation of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US